
Long Beach BMW
Long Beach, CA
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The car was purchased after a lease return. Long Beach BMW would have preferred that I return because it had very low mileage. Their "hard sell " approach was rather gentle not offensive. Long Beach BMW would have preferred that I return because it had very low mileage. Their "hard sell " approach was rather gentle not offensive. More
Man where to begin, At first I was not happy with the communication with Long Beach BMW, I spoke to multiple online sales rep who kept passing me around and was told that the car I was interested was not communication with Long Beach BMW, I spoke to multiple online sales rep who kept passing me around and was told that the car I was interested was not yet available and that a sales manager would call me back. After 2 days of waiting and no call back, I tried one more time and was transferred over to Andy El Reda and man this guy turned that bad first impression and made my dream car purchase Amazing. This man went above and beyond, from initially taking complete control over our first call and being so dedicated and answering all the questions I had. I had to travel for the weekend and was afraid the M4cs, my dream car would get sold before I got back. Andy assured me he will hold it for me and the car will be waiting when I got back. We had an appointment this past Monday as soon as I landed back in LA but I ended up missing my flight and had to reschedule the next day. Andy was off that day but made sure to meet me so we can get it done. The dedication this man shows to his customers and his job makes it worth shopping for cars with BMW. Sam the finance manager was also great and made that process easy. Great experience overall with BMW Long Beach, and best believe my next dream car will be purchased from this dealership again. Again shout out to my guy Andy EL Reda, I love my car and I can’t thank him enough for making this car purchase experience awesome. If y’all looking for your dream car and want the best experience?? Hit up Andy El Reda and Finance manager SAM and they will get you right. More
This is my first time having BMW. I’m glad that I met Tony Nguyen. Tony was super helpful and professional. He made everything easy and helped me getting my car faster than expected. I’m glad that I met Tony Nguyen. Tony was super helpful and professional. He made everything easy and helped me getting my car faster than expected. He was always available to answer my questions. Pik Lee was also very helpful and explaining everything thoroughly. Amazing people at this Long Beach location. Both were super kind and amazing. Thank you guys! More
I am very appreciate of the personnel’s, they all were very kindly and professional! They did the best for choosing the car which I was need, thanks to all of them very kindly and professional! They did the best for choosing the car which I was need, thanks to all of them More
This is my fourth car purchase from Long Beach BMW. I always look elsewhere but eventually end up going back. This most recent experience was the best with the help of May and Matt. Although I am ra I always look elsewhere but eventually end up going back. This most recent experience was the best with the help of May and Matt. Although I am rather disappointed they wouldn't approve my buy three get one free proposal. More
After dealing with several misleading dealerships while looking to purchase a new car, it was a relief to find Long Beach BMW. From the beginning, they were honest, friendly, and responsive. This was one looking to purchase a new car, it was a relief to find Long Beach BMW. From the beginning, they were honest, friendly, and responsive. This was one of the best car purchase experiences my wife and I have had with BMW, Lexus, Volkswagen, or Land Rover. I recommend this dealership highly. Service was excellent and above our expectations. We'll be back. More