
Long Beach BMW
Long Beach, CA
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I recommend you do your research prior to coming to this dealership. I've purchased vehicles before from BMW (not this dealership) therefore I know what they offer in terms of financing etc.. When I mention dealership. I've purchased vehicles before from BMW (not this dealership) therefore I know what they offer in terms of financing etc.. When I mentioned to the sales agent that I will be utilizing the BMW Select Financing option, his response was "We don't offer that here". WHAT?!! Yes, you do! The rate they were providing me was not at all what I was previously locked in (previously applied online) at. I understand that the sales agent is new, what makes it worse is his inaccurate responses were after he went to check with his manager. I'm in Sale and I pride myself in assisting buyers with the best options for them. Sadly, if you don't know what you are doing before you walk into this dealership, you might not walk out with what is best suited for you. P.S. the quote the manager came out and gave me for my trade in was $500 due to my mileage. I got $5,000 elsewhere. More
I have been going to Long Beach BMW since 2020. I was crushed when my 2020 BMV was totaled in a car accident. I was referred to Tony Nguyen, internet sales mgr, and thank goodness I was. From the I was crushed when my 2020 BMV was totaled in a car accident. I was referred to Tony Nguyen, internet sales mgr, and thank goodness I was. From the very beginning he listened to my needs and I explained to him I didn’t have time to look for a car due to the demand of being a lawyer. Tony immediately got to work and found my car within 2 days! He prepped all the paperwork while I was in court and made the process super smooth, followed my putting me in the hands of the finance manager Richard Houston who made the contract signing simple and entertaining! Last but not least, the service department is top notch making Miguel Rivera my go to for any car service. All in all, this Dealer has got it down! They go above and beyond to make the customer client happy, satisfied and content. They got a life client here! More
Jason and Matt were amazing to deal with and made the experience very easy, especially since I am from Nevada and was purchasing the car unseen. They were very communicative. experience very easy, especially since I am from Nevada and was purchasing the car unseen. They were very communicative. More
Ive been with BMW for years now, and almost took my business elsewhere, but stayed because of the quality of BMW and because the staff has never been better. The thoughtfulness, detail, and value from business elsewhere, but stayed because of the quality of BMW and because the staff has never been better. The thoughtfulness, detail, and value from Jennie Pacheco, Alan, and Sam were impeccable and Just so hard to come by these days! They will take absolute care of you! If you need anything from BMW - whether to lease/buy/maintenance, etc- this is the best BMW location. And it’s all definitely because of the high quality staff and wonderful people like Jennie, Alan, and Sam. I can’t recommend this location enough and hopefully you’re lucky to work with the aforementioned staff! More
Best dealer in town, really amazing sales people specially Bishoy also Robert & Sandy in finance with Joshua in service, HIGHLY RECOMMEND specially Bishoy also Robert & Sandy in finance with Joshua in service, HIGHLY RECOMMEND More
Tony Nguyen is AMAZING! My husband and I stopped in to see a car we saw online. Tony greeted us immediately and made sure our purchase was completed quickly. Five stars t My husband and I stopped in to see a car we saw online. Tony greeted us immediately and made sure our purchase was completed quickly. Five stars to Tony and Richard in Finance! More