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Long Beach BMW
Long Beach, CA
850 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 850 reviews
August 30, 2020
Our advisor was kind, helpful, conscientious, and understood the car issue. She helped us get into a loaner and followed up once our car was ready the next day. understood the car issue. She helped us get into a loaner and followed up once our car was ready the next day. More
by js2docean
Employees Worked With
Sovann Vun
August 29, 2020
Manny Hernandez is very helpful and courteous. Highly recommended! I am very satisfied with the customer service and will recommend to my family and friends. recommended! I am very satisfied with the customer service and will recommend to my family and friends. More
by angielimrn
Employees Worked With
Manny Hernandez
August 29, 2020
The service was great! They kept me informed about wait time and specific repairs I needed to get done. 10 out of 10 for Manny! Thanks, I will be back! time and specific repairs I needed to get done. 10 out of 10 for Manny! Thanks, I will be back! More
by Vectro12
Employees Worked With
Manny
August 25, 2020
Very attentive & helpful staff. They thoroughly check whatever should be done. I always leave this place happy. Sovann made sure my coverage was checked if applicable and explained everything beforehand whatever should be done. I always leave this place happy. Sovann made sure my coverage was checked if applicable and explained everything beforehand so that I didn’t end up with a surprise bill. Also the complementary gifts When I went to pick up my car were a nice touch from her 🥰 More
by belcim
Employees Worked With
Sovann Vun
August 25, 2020
I was taken care of quickly, competently, and professionally by Scott Zamorano. The service was done in less time than estimated. Thank You! Pamela Watkins professionally by Scott Zamorano. The service was done in less time than estimated. Thank You! Pamela Watkins More
by pewat879
Employees Worked With
Scott Zamorano
August 23, 2020
I had a great experience. My representative, Angel, was professional and efficient and made sure my car was good to go, he even put me in a brand new X5 as a loaner vehicle (sweet). I highly recommend this professional and efficient and made sure my car was good to go, he even put me in a brand new X5 as a loaner vehicle (sweet). I highly recommend this place for your car repair needs. More
by A.Marie
Employees Worked With
Angel
August 22, 2020
Always pleasant to come to this dealer. People are always happy to see you and always have a big smile on their faces. It feels a wonderful welcome. happy to see you and always have a big smile on their faces. It feels a wonderful welcome. More
by bverduzco30
Employees Worked With
Miguel Rivera
August 19, 2020
I have a 2016 Mini Cooper hardtop and I love this car. I was having some issues though with my car stalling when I would accelerate. I brought it onto the dealership and James helped us out right away. He r was having some issues though with my car stalling when I would accelerate. I brought it onto the dealership and James helped us out right away. He recommended a service to be done on my vehicle and it it immediately fixed the issue. I will be coming back!! More
by Leslierene65
Employees Worked With
James Saunders
