
Long Beach BMW
Long Beach, CA
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Great It was great, everyone was very helpful, Brian went out of his way to give me a over all review on my car . I was in and out faster than expected. The It was great, everyone was very helpful, Brian went out of his way to give me a over all review on my car . I was in and out faster than expected. The office was very clean and easy to find. More
Amazing customer service!! My experience was great, they took care of my issues with care and they were very efficient. The service department at Long Beach BMW is exceptional! took care of my issues with care and they were very efficient. The service department at Long Beach BMW is exceptional! More
Great service advisor and experience Everyone was great and professional! Especially Scott Zamorano in the service department. He was amazing as always. He goes above and beyond to make s Everyone was great and professional! Especially Scott Zamorano in the service department. He was amazing as always. He goes above and beyond to make sure that I leave there satisfy. Thank you Scott!!! More
Drenni Saved the Day Drenni Crespo is the best sales rep ever. He knows his business and customers very well. If it wasn't for Drenni, my wife and I would have shopped Drenni Crespo is the best sales rep ever. He knows his business and customers very well. If it wasn't for Drenni, my wife and I would have shopped around to other dealers and private parties. Drenni got my wife her dream car, 2017 X5, and we are both extremely happy with it. More
Car Service I took in my 1-year-old Cooper to the Long Beach Mini dealership even though I did not purchase from them. Not only was it convenient, but they were a I took in my 1-year-old Cooper to the Long Beach Mini dealership even though I did not purchase from them. Not only was it convenient, but they were also thorough and quick. I got my car back in a matter of hours. Manny my representative was friendly and accomodating, as was the rest of the staff. More
Prompt, friendly and superior costumer service Even during this times of panic, my service consultant was calm and proffessional and made sure that all my questions were answered. I commend him. Even during this times of panic, my service consultant was calm and proffessional and made sure that all my questions were answered. I commend him. More
Excellent service! I have an older Mini Cooper that needed service. James Saunders was my service advisor. He was very thorough in his assessment of my issues, took my I have an older Mini Cooper that needed service. James Saunders was my service advisor. He was very thorough in his assessment of my issues, took my concerns seriously and recommended a specific repair at a fair price. Unfortunately, before I was due to pick the car up, it acted up again. James and the service team at Long Beach BMW/Mini were so professional. They gave me a loaner care while they addressed my very strange situation. James kept me informed since the issue took some time to diagnose. I am very pleased with the effort they took to fix the problem. Due to their excellent service and integrity they kept the Mini until they were certain the problem was fixed. I am happy to say, it is running beautifully. They did a lot of work that was completely covered by their service warranty. I would definitely recommend their service department. More
Long Beach BMW made us feel so welcome. My husband and I went to several car dealerships before landing on Long Beach BMW. Right away Greg Muradyan 🤩 greeted us with a friendly smile and offered to show us went to several car dealerships before landing on Long Beach BMW. Right away Greg Muradyan 🤩 greeted us with a friendly smile and offered to show us their GREAT DEALS!!! Boy let me tell you - before coming to LB BMW we had already signed for a Toyota car, but for the same price I could get a BMW? ?? #mindblown We quickly cancelled our deal with Toyota and signed up for not just one car but 2! 2020 BMW 3 series for the hubby and a 2020 Mini Cooper hardtop for me 😍 Ben Kim was our finance director, the process was so smooth, he made us feel really comfortable and did not pressure us into getting products we knew we didn’t need. When we turned in my old Mini the next day, Donte made the process so quick and painless. I give this team five stars! ⭐️⭐️⭐️⭐️⭐️ If you ever need a haggle-free car experience come see these guys. More
We love how the staff in this dealership treated us. Robert Pena from maintenance was very courteous. And also the finance department who helped us were very nice! Definitely recommending this place. Robert Pena from maintenance was very courteous. And also the finance department who helped us were very nice! Definitely recommending this place. More