Long Beach Honda

I was not going to go to LB Honda due to an experience several years ago. I saw a vehicle online and decided to stop in. I was greeted by Illy Aabid, a saleswoman. Illy was wonderful! Not pushy, very know several years ago. I saw a vehicle online and decided to stop in. I was greeted by Illy Aabid, a saleswoman. Illy was wonderful! Not pushy, very knowledgeable and a pleasure to deal with. I purchased a 2022 CRV and would recommend Illy to my friends and family!!!!! , More

Even though my credit wasn’t my best the service was phenomenal got to drive home in the car I wanted thanks guys phenomenal got to drive home in the car I wanted thanks guys More

A/C went out 4 mos after warranty. Service Dept. charged $185 to diagnose. Recommendation was to refill Freon and insert dye so next time they can be sure about leak. Even though te Service Dept. charged $185 to diagnose. Recommendation was to refill Freon and insert dye so next time they can be sure about leak. Even though technician said they could see where hose was leaking. They would not replace the hose. They want me to came back for another repair (and charge) once Freon leaks out (and it will because they wouldn't replace the hose). On top of all that, the service rep at first said the charge would be $199. He called back 15 mins later and said he made a mistake, the charge was supposed to be $349. Fifteen minutes later when we spoke again he said the charge should be $389, but they would be nice and refill the freon (at no extra charge) just the $185. Then they went ahead and did it without my approval. So I did not get the diagnosis I paid for, but apparantly I got some freon. Bought a car at this dealership a few years ago, but I will never go back. More

Very happy happy with the sales man the finance manager and my purchase I will definitely go back again. and my purchase I will definitely go back again. More

I had a 10:30 appointment. I arrived at 10:00 to be early it's 11:45 and I still have not been checked in .I'm now leaving and I'll have to get a Toyota I can't take Honda serv I arrived at 10:00 to be early it's 11:45 and I still have not been checked in .I'm now leaving and I'll have to get a Toyota I can't take Honda service anymore my daughter went on Friday 3 hours later they gave her her car back and said we can't change your oil we're closed Long Beach Honda sucks bricks worst service I ever had and I still got to get this car service or traded in sometime today guess I'm going to jiffy lube More

Everyone, from the first phone call, to the salesman, deal maker and finance guy, were very friendly and professional. I would return if I were to buy another vehicle. deal maker and finance guy, were very friendly and professional. I would return if I were to buy another vehicle. More

The Customer service here was great, they make you feel welcome and important, the whole experience was smooth. Everyone was so helpful and made sure I had a good understanding of the cars features, financ welcome and important, the whole experience was smooth. Everyone was so helpful and made sure I had a good understanding of the cars features, finance options and everything over all. I Definitely will be recommending this dealership to my friends and family. More

Don’t waste your time at this place! Spent more than 4 hours there. Got a deal and everything. Waited for 30 mins then they came back and told us they can’t get the car because it’s in a Spent more than 4 hours there. Got a deal and everything. Waited for 30 mins then they came back and told us they can’t get the car because it’s in a different shop. They have to cancel the deal. What a waste of time More