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Long Cadillac

Southborough, MA

4.8
417 Reviews

218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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417 Reviews of Long Cadillac

November 29, 2025

We were in for service of the three recalls on the Escalade. We will definitely purchase our next vehicle from long as well More

by bballmom0
Recommend Dealer
Yes
November 25, 2025

Long Cadillac service is awesome… start to finish, car was ready, clean and shiny on time! Great staff More

by steveherweck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
November 19, 2025

They handled all My concerns and made sure I was comfortable with the issues that was being addressed More

by GANDS50
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
November 19, 2025

Excellent that's why a bought 3 Cadillac from your dealership kudos all the time More

by DRS1000
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darryl Dudyak
November 16, 2025

They are always helpful and give the best service. Brian lets me know what going on and what he can do to make sure my car is always in good health. More

by billstratakias
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
November 13, 2025

Customer service was excellent Problem addressed and hopefully solved Customer service was polite, efficient and concerned about my issue More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
November 11, 2025

Very professional and courteous all around Appreciate the loaner car and Jodie explaining the importance of having an alignment, especially having Super Cruise. More

by Jryder4127
Recommend Dealer
Yes
Employees Worked With
Jodie
November 11, 2025

Bruno was great. Very easy to deal with. He made me feel comfortable out at home. Very enjoyable experience. More

by ROBERTSR0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Medina
November 08, 2025

Had a huge issue with my XT four and Brian was fantastic getting it fixed. It was there for a long time but he took the time and worked with us gave us a loaner and everything was great. We appreciate every More

by Rlsurr
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
November 06, 2025

My experience was very enjoyable as I was given a beautiful car to drive while my repairs were being completed in a timely manner More

by mariod1
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
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