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Long Cadillac

Southborough, MA

4.8
417 Reviews

218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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417 Reviews of Long Cadillac

November 06, 2025

Very accommodating. Service always does a great job providing me with loaner car if necessary. Sales goes above and beyond answering my questions and reaching out to m More

by MSAWYER486
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daryl in sales, Andrew Parker, Tohm Palaima, Brian Wilcox, Jody Smith
November 04, 2025

I trust them, number one issue for me,I don't need fifteen words to say it. More

by PEARLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
November 03, 2025

Overall a very good dealership and they are all great people. They are honest and trust worthy, that is what I value the most. I drove 40 min to this dealership because they are the right choice for me. More

by YUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
October 31, 2025

He is a good man and gives me a lot of answers about my car. More

by luke20230720
Recommend Dealer
Yes
Employees Worked With
Dana
October 30, 2025

Respectful and diligent Dana, did a great job and handling the maintenance and repairs to my vehicle More

by Buckharvester
Recommend Dealer
Yes
Employees Worked With
Dana
October 30, 2025

I set an appointment, showed up and the car was waiting. From the time I set foot to the time I bought the car was 2 hrs. They met me in NH to properly register the vehicle the following week. More

by mfluck0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Boratyn, Bruno Medina
October 18, 2025

Worth the drive for better service the service team is much better than Diamond Cadillac. I couldn’t even get a loaner for my brand new Escalade IQ that had a warranty issue from Diamond. Thanks for makin More

by PLECHIARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
October 16, 2025

Brian and Andrew are always there to help Me out They always offer a loner vehicle if they believe it will take some time to resolve the issue Great service team!! More

by mark.fontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Brian Wilcox, Bob Morse, Jody Smith
October 13, 2025

The service is outstanding. The do everything that needs to be done. I would recommend them to all my friends! More

by ppietro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones, Andrew Parker, Tohm Palaima, Brian Wilcox, Bob Morse, Jody Smith, Sara Brunell
October 11, 2025

Very friendly and professional I'm a NJ resident and the whole buying and delivery process was explained very clearly. Even Luis the delivery man was very friendly and helpful. More

by jimfont1963
Recommend Dealer
Yes
Employees Worked With
Bruno
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