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Long Cadillac

Southborough, MA

4.8
417 Reviews

218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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417 Reviews of Long Cadillac

October 11, 2025

My family and I have been utilizing Longs since 1986 for our car and service needs. The service is excellent. Brian Wilcox is professional, respectful and extremely accommodating. Jim Golden’s sincerity, ca More

by PLEJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Golden, Brian Wilcox
October 10, 2025

Hello ! I purchased a used Cadillac srx SUV , it was in great condition as stated by Hank ' my salesperson , who is a professional ! I'm very satisfied with More

by cmcorbo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tohm Palaima, Hank Landry, Brian Wilcox, Bob Morse, Jody Smith
October 06, 2025

Nio presure to buy a car and they take a lot of time to show and test dri More

by EBBELINGBOB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hank Landry
October 04, 2025

I bought my car there. Sales department is great service the vehicle their service is great. More

by RAM53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
October 03, 2025

I have always had good service since the purchase of my car. Keep up the good work More

by Lucy lowre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Jody Smith
October 02, 2025

The service advisor Dana was professional and knowledgeable. The dealership went above and beyond to fix my car under the warranty saving me thousands. Major kudos to mechanic that fixed my car . More

by tomnjenn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana, service adviser *****, Tohm Palaima, Jim Golden
September 29, 2025

Great buying experience with Bruno. Extremely knowledgeable about the car, no pressure to buy, but we did. Loving the Cadillacs Optiq. We bought several accessories after buying th More

by thomas.sherrill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric in Parts, Bruno Medina
September 27, 2025

I purchased a preowned vehicle from this dealership, and I worked with Bruno, who is great. We received excellent service, did not feel pressure at all, and got a great deal. They did not try to sell us any More

by Chatz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Jones, Tohm Palaima, Bruno Medina
September 27, 2025

Just purchased an xt5, my only experience with service so far is an inspection sticker More

by tromjf60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones, Hank Landry, Brian Wilcox
September 25, 2025

Excellent and timely service in all aspects. Brian is very knowledgeable about Cadillac and is a pleasure to work with. Q More

by I johnquinn711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
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