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Long Cadillac

Southborough, MA

4.8
417 Reviews

218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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417 Reviews of Long Cadillac

August 16, 2025

I've been doing business with long Cadillac and have had Brian Wilcox as my service advisor since 2012.. absolute fantastic dealership and superb service always .. thank you More

by Matt and Melanie
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Brian Wilcox
August 14, 2025

Great cars, however prices on parts of our deal changed before we picked up our new vehicle More

by jb9296
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Dudyak, Bruno Medina
August 12, 2025

Service was professional and completed in a timely manner. Loaner vehicle was available provided on time. Overall, a good experience. More

by DEB5291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
August 12, 2025

It was, by far, the best experience my wife and I have ever had buying a car. The lot is well laid out, with a large variety of models and trim levels to choose from. The vehicle presentation is nothing s More

by swatersjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Mazurek
August 02, 2025

Nice people, fixed a pesky transmission problem I thought wouldn’t get fixed. Easy to deal with. More

by JOE.DELANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Morse
August 01, 2025

Long was amazing to work with! Their customer service was a perfect 10/10. I couldn’t be happier! I will be bringing all my future Cadillac buisness to Long. Thom and Ron were abso More

by pld11419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tohm Palaima, Ron Mazurek, Bruno Medina
July 27, 2025

Friendly and competent service. Reasonable pricing. Turn around. What more is there to say for a satisfied customer ? More

by martinpadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Bob Morse, Jody Smith
July 27, 2025

Appreciative, love having Long Cadillac service my 07’ STS when work is needed. Appreciate the quality work and professionalism when I pull into those automated doors/service bays. Thank you for all you d More

by EHOLMES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
July 26, 2025

He took his time and showed us the car when most dealers Just let the car sell itself More

by JohnT1
Recommend Dealer
Yes
Employees Worked With
David
July 25, 2025

Everyone was professional, friendly and helpful. We feel we recieved a fair deal and didnt feel like the staff played games with us like we have experienced at other dealerships. More

by Elizabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Ferrelli, Hank Landry, Bruno Medina
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