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Long Cadillac

Southborough, MA

4.8
417 Reviews

218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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417 Reviews of Long Cadillac

June 16, 2025

Very pleased with latest service. As always, all requested work was performed in a timely manner and car returned in excellent condition with repairs and maintenance completed. Have b More

by jasw48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
June 15, 2025

The service department is quite competent. I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was ne More

by dav2149
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Jim Golden, Brian Wilcox
June 08, 2025

The staff at Long Cadillac exceptional. The were very accommodating and attentive during my visit to the service dept. More

by rechasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
June 05, 2025

I had the car for two weeks couldn’t fix it just kept adding parts. I finally gave up. More

by wpatty1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Wilcox
Jun 06, 2025 -

Long Cadillac responded

Good morning, Thank you very much for your feedback on your recent visit. I spoke with our service manager and he told me that your most recent visit went well and that your comments are from a previous visit. If you would like to discuss this matter further, please reach out to me at 508-683-1157 and I will be happy to discuss.

June 04, 2025

Had a wonderful experience at this dealership. Everyone i dealt with was very helpfull, courteous, and professional. I would highly recommend any one looking to purchase a vehicle visit this d More

by bprinos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Medina
June 03, 2025

Nice and clean, very professional. Love the service. Great people and very easy to work with! More

by steven.silva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Mazurek
June 02, 2025

Professional, honest, knowledgeable and accommodating dealership. I experienced calls and Follow-up during all buying aspects. More

by Mima
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tohm Palaima, Ron Mazurek, Bruno Medina
May 30, 2025

Very happy with the sales team and the way they handles the sale and delivery More

by MRSMITTIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tohm Palaima, Darryl Dudyak
May 26, 2025

Excellent service! Jodi is always friendly and answers our questions and fixes our car. Car is washed after servicing. And everything is explained so we know what’s go More

by RWBSLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Landry, Jody Smith
May 25, 2025

Excellent customer service and care. Bought my 2009 Hummer brand new off the floor and always had. Excellent service More

by ARTHURZORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
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