Long Cadillac

Friendly, timely finish. Service adviser was informative. Quiet atmosphere with adequate coffee, water, and refreshments Service adviser was informative. Quiet atmosphere with adequate coffee, water, and refreshments More

Quick, easy, respectful, service. He keeps you informed on the progress of your vehicle He makes you feel at ease while going through having to wait for a car repair He keeps you informed on the progress of your vehicle He makes you feel at ease while going through having to wait for a car repair More

The Long crew are knowledgeable about what my car needs and how to properly handle the vehicle and what is required. and how to properly handle the vehicle and what is required. More

Great experience ! Our sales person David Boratyn was excellent! And I absolutely love my Optiq! Our sales person David Boratyn was excellent! And I absolutely love my Optiq! More

Service has been fine for the 53 years that I have been a customer. Waiting Room situation IS NOT GOOD AT ALL. customer. Waiting Room situation IS NOT GOOD AT ALL. More

Jody in service has always taken care of my family and I. Love working with him and his Team. They're always fair, transparent, and never pushy. Highly recommend. Love working with him and his Team. They're always fair, transparent, and never pushy. Highly recommend. More

Nice people, excellent service, Convenient location, Specially the service department, I arrived at my appointment time. Replacements vehicle is already for me Nice. location, Specially the service department, I arrived at my appointment time. Replacements vehicle is already for me Nice. More

I had the absolute pleasure of working with David, and I can confidently say he exceeded every expectation from beginning to end. From the very first conversation, David treated me with such kindness, re can confidently say he exceeded every expectation from beginning to end. From the very first conversation, David treated me with such kindness, respect, and dignity. He took the time to understand my situation and worked incredibly hard to help me explore every possible option. He was proactive with paperwork, transparent about deals and incentives, and made sure I understood everything clearly throughout the process. But what stood out the most—and what I’ll never forget—is how he treated me, a humble, hard-working small business owner, with the same care and attention you’d expect at a high-end dealership, regardless of financial status. There was never a moment where I felt talked down to or overlooked. David’s integrity, professionalism, and heart came through in every interaction. When my wife and daughter came in, he welcomed all of us with warmth and patience. He even showed us cars that were beyond our budget—just so we could have the experience and dream a little. Because of this experience, David is now our go-to person. He earned not only our business, but also our trust and deep appreciation. Thank you, David, for helping make a long-time dream come true—and for treating us like more than just customers. More

Great team! Great Service! The team is Always trying to do the very best for each customer. Great Service! The team is Always trying to do the very best for each customer. More

Excellent service , nice lowner vehicle, great communication with the service manager fair pricing for parts and services communication with the service manager fair pricing for parts and services More