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Long Cadillac

Southborough, MA

4.8
417 Reviews

218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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417 Reviews of Long Cadillac

December 06, 2024

They found almost exactly what we wanted and made the transaction easy. We were impressed with the customer service attitude. More

by dana21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Jones, Bruno Medina
December 06, 2024

Always like the way I’m treated as well as how they take care of whatever the issue may be. More

by MKUTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
December 05, 2024

Absolutely top not customer service. Andrew went above and beyond to take care of my car and communicate with me. I highly recommend long Cadillac to family and friends. This dealership More

by KENENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
November 24, 2024

Easy to deal with very accommodating and my sales rep was great! Seems like the whole team works well together. More

by mmorin531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Landry, Bruno Medina
November 20, 2024

Long Cadillac was easy to work with, knowledgeable, and efficient. They were all friendly, helpful and what a classy dealership. Darryl Dudyak helped make the decision to buy a new to me car so easy. Bruno More

by bherget2
Recommend Dealer
Yes
Employees Worked With
Darryl Dudyak, Bruno Medina
November 19, 2024

Jody, was excellent and very responsive and a pleasure to work with and enjoy the relationship with the service guys and Darryl in Sales More

by JMAZZA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Bob Morse, Jody Smith
November 02, 2024

Great people, from sales to service. Looking forward to purchasing next vehicle. Definitely recommend this dealership. More

by BOBMINARIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Tohm Palaima, Darryl Dudyak, Brian Wilcox, Bob Morse, Jody Smith
November 01, 2024

Long Cadillac has the best people working there, but we are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notif More

by HAIRYDAN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Tohm Palaima, Brian Wilcox
October 27, 2024

Called service with a sunroof that would not open. Scheduled an appointment. Jody had a loaner waiting for me. Fixed my sunroof changed my oil rotated my tires. Did it in a timely manor. More

by Jeffrey53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
October 24, 2024

Very good , had appointment but had to bring it in and they were able to take care of it More

by CHERYLBURKHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker, Bob Morse
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