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Long Cadillac - Service Center

Southborough, MA

4.7
148 Reviews

148 Reviews of Long Cadillac - Service Center

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March 08, 2025

I have been with long since 2014. Brian is great to work with and the service is always timely and reliable. More

by MKUTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I have been dealing with Brain for all of my Cadillacs services for over 10 years and I have to say he goes above and beyond to make sure job is properly done each time. He is very professional and provid More

by DFifield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve A
March 03, 2025

Always on time. They also wash the car. I love the place it is clean even the bathroom’s More

by CLACHKEY_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

I love Long Cadillac, they have really great people! I always choose longs for servicing my vehicle. More

by PHEATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

They alwayd delivered my car on time they also supply to and fom delivery service. More

by RONBERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Great service across the board. The team is always very available and helpful to my wife and I. More

by brian.oconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

It’s always a great visit, Andrew is so pleasant and very knowledgeable, TY -Andrew!! More

by LEESGEESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are all very pleasant, I see Andrew when I have an appointment, but, all the guys are great!
January 29, 2025

Clean and efficient. Great communication, and work was done right.Very happy with the services provided. More

by campdavidny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

I have been a loyal customer of Long Cadillac since it was in Framingham. The entire staff has been professional and accommodating. I will continue to do business and promote the excellence to friends and More

by FERGUSRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
January 19, 2025

Brian and Andrew made my service a breeze! Long Cadillac is the best dealership to take your vehicle for service! Quality work and excellent attention to detail. They even washed my car! Thank More

by SJGRUPPOSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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