Long Hyundai

Extremely rude This dealership is terrible. We went in to trade our 2015 Hyundai genesis coupe for a 2016 elantra GT. The dealership salesman Paul Adkins was very ru This dealership is terrible. We went in to trade our 2015 Hyundai genesis coupe for a 2016 elantra GT. The dealership salesman Paul Adkins was very rude and did not understand how pricing worked. We are part of a Hyundai Circle Program with set pricing. The dealership tried to hide rebates in the trade to make trade look like was worth what wanted. We asked about rebates and they said we do not get them with this program. We advised yes we do this is 3rd time we have used the program. The sales manager then knocked down trade amount. Sales person came back and said could do deal at this price and this includes doc fee while writing on page at same time price plus tax, tag and doc fee. We asked which is it, included or not. He then went back and asked sales manager and advised not including. We had enough and advised we were leaving.Sales person got mad and said I have a family and kids too and you just wasted 3 hours of my time (we were there only 1 1/2 hours) while walking across showroom. We asked who his manager was and he said sales manager. We advised him and he just said I will take care of it. We advised sales person and manager we would be contacting corporate and he said fine he doesn't care. More

Awesome experience buying first new car! Awesome team at Long Huyndai! I did not feel pressured and I was treated like a customer should be treated! The salesperson and the finance dept did Awesome team at Long Huyndai! I did not feel pressured and I was treated like a customer should be treated! The salesperson and the finance dept did a great job answering all my questions. I have recommended them to all my friends! More

Easy Best car buying experience I have ever had. Alfonso really took the time to listen and not pressure us. Definitely life long customers. Thanks Long Hy Best car buying experience I have ever had. Alfonso really took the time to listen and not pressure us. Definitely life long customers. Thanks Long Hyundai. More

Never gave up Randy and Robert at Long Hyundai searched for months for the exact Elantra I was looking for and never gave up, even after I had lost hope and started Randy and Robert at Long Hyundai searched for months for the exact Elantra I was looking for and never gave up, even after I had lost hope and started looking at other makes of car. They finally found my car, brought it in from out of state, gave me a good price, and they made the buying process quick and easy. I love my new Elantra! More

Disappointing buying experience Negotiating price was a stringent process. It was at closing time and staff more interested in going home than making a sale. We had to ask two times Negotiating price was a stringent process. It was at closing time and staff more interested in going home than making a sale. We had to ask two times about the financing offer only to find out later they listed the wrong lender. Had to resign paperwork and the Boostup program is not customer friendly. Salesman was nice, but management never thanked us during actual buying process. Love the Santa Fe but will never purchase from this dealer again! More

Love My Hyundai Great cars and Great dealership. This is my 3rd Hyundai and I think they are the best cars ever. I recommend them to everyone I know. Great cars and Great dealership. This is my 3rd Hyundai and I think they are the best cars ever. I recommend them to everyone I know. More

Review of experience at Long Hyundai I am very pleased with Long. I needed a new car. My old car is still owned by me--a 2003 Santa Fe. It has been passed down to my son. I am very pleased with Long. I needed a new car. My old car is still owned by me--a 2003 Santa Fe. It has been passed down to my son. More

This is my second purchase at this dealership. We had the same sales person in 2011 and again 2014. We like his focus on what we are seeking. The service department is another really good reason We had the same sales person in 2011 and again 2014. We like his focus on what we are seeking. The service department is another really good reason we are returning to Long Hyundai. Lastly, the Hyundai Sonata Limited is a good fit for wants. More

Santa Fe sport 2016 My salesman , Paul adkins took care of everything for us, the car is just perfect for our needs and wants. My husband is totally diisabled, he is havi My salesman , Paul adkins took care of everything for us, the car is just perfect for our needs and wants. My husband is totally diisabled, he is having an easy time adjusting to the new Santa Fe and it accomadates all of our equipment needed for him, including a wheel chair lift on the back of the vehicle. More

Experience was great Paul was a phenomenal salesman. He took the time to explain everything about my car, even though it was we didn't get our sale finalized until after L Paul was a phenomenal salesman. He took the time to explain everything about my car, even though it was we didn't get our sale finalized until after Long closed, Everyone was so friendly and accommodating. We will definitely be back. More