Long Lewis Ford Lincoln of Hoover

We have purchased 4 Lincolns from this dealer over the past years and have been completely satisfied with the professional service and courtesy which we have received. past years and have been completely satisfied with the professional service and courtesy which we have received. More

Just bought our new 2026 Corsair fromm Bradley Wilson at Long Lewis. Enjoyed very much working with Bradley again Explained new car with details Long Lewis. Enjoyed very much working with Bradley again Explained new car with details More

Really fast great service from really great and caring employees. I was advised on how long the service would take and on every aspect of what was being done prior to the service and was advised on future employees. I was advised on how long the service would take and on every aspect of what was being done prior to the service and was advised on future maintenance that my vehicle may require. Top notch customer service All The Way from start to finish. Triple A+ rating. More

I have bought my cars from Long Lewis for years and have all my maintenance done at their service department. Did not consider any other dealership when purchasing my new car. Highly recommend this dealers all my maintenance done at their service department. Did not consider any other dealership when purchasing my new car. Highly recommend this dealership. More

Jeremy my sales associate was the best! I live over 2 hours away and we did everything over the phone and by email, they even delivered my new 2025 Ford truck to me!! I live over 2 hours away and we did everything over the phone and by email, they even delivered my new 2025 Ford truck to me!! More

I have bought several vehicles since 2000 from this dealer and have never had any issues with sales. The service department is a different issue. Currently I have a 2025 Ford Escape that has been in dealer and have never had any issues with sales. The service department is a different issue. Currently I have a 2025 Ford Escape that has been in for the third time to correct a service engine light. The Escape was taken in originally the middle of August 2025 and was returned after 1 week. While driving home, the service engine light came back on. I returned the vehicle the next day and they had it for2 weeks. I picked the vehicle up and drove 3.5 hours over to Jackson Mississippi. When I started the vehicle the next morning, the service engine light was on again. I called the dealer and was instructed to drive it back and drop it off. That was September 9,2025. The vehicle is still there. I do not receive updates and when I call in to check on it, I am told that they will have it brought in for a technician to look at it. Then crickets. No updates. Not sure what to do next. Guess I need to pick it up and try another dealership. Any, sales or buying there, I would recommend. But I do not recommend using service department for anything other than oil change. Reading other reviews here confirms my experience. More