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Long Lewis Ford Lincoln of Hoover
Hoover, AL
169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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169 Reviews of Long Lewis Ford Lincoln of Hoover
June 22, 2026
I had a wonderful experience working with Nathan Castro and his team. Initially, I visited the dealership to have my car checked. After my husband arrived, I suggested that we take a look at some new vehic and his team. Initially, I visited the dealership to have my car checked. After my husband arrived, I suggested that we take a look at some new vehicles and see if we might find something we wanted to take home. We had been standing in the office for more than 10 minutes when Nathan approached us and asked if we had been helped. When we told him we had not, he immediately stepped in and offered his assistance. From that moment on, he took exceptional care of us. Nathan was courteous, professional, and extremely knowledgeable about the vehicles and options available. He went above and beyond to ensure that we found the right car and had a positive buying experience. His customer service was outstanding from start to finish. Throughout the process, Nathan consistently checked on us to make sure we were comfortable and had everything we needed. Although we initially declined bottled water, he continued to offer refreshments because of the warm temperature that day, showing genuine concern for our comfort and well-being. Nathan's dedication, attentiveness, and commitment to customer satisfaction made our experience truly memorable. I highly recommend Nathan Castro to anyone looking for a salesperson who genuinely cares about his customers and provides exceptional service. Everyone i worked with that was exceptionally helpful, and friendly. More
by Liskay
Employees Worked With
Nathan Castro
June 16, 2026
I recently had the privilege to add a Lincoln to the family. I had an amazing experience with Long Lewis of Hoover and especially my sales rep Michael Slaughter. The entire process was smooth, professio family. I had an amazing experience with Long Lewis of Hoover and especially my sales rep Michael Slaughter. The entire process was smooth, professional, and truly enjoyable. The team went above and beyond to find exactly what I was looking for, and when it wasn’t readily available they had it delivered. That level of dedication stands out. I couldn’t be more pleased with my new vehicle and the overall experience. I highly recommend Michael Slaughter at Long Lewis of Hoover to anyone looking for a hassle free and a no pressure car buying experience More
by Erika C
Employees Worked With
Michael Slaughter
May 22, 2026
Long Lewis is the best! All the employees are super nice and helpful. All go beyond to make you feel really appreciated as a customer. The service is top tier from buying o All the employees are super nice and helpful. All go beyond to make you feel really appreciated as a customer. The service is top tier from buying or repairing your vehicle. More
by janetwood4212
Employees Worked With
Scott
May 20, 2026
Salesman David Brown was highly recommended to me by a family member and he was wonderful to work with! There was no xx and he even went out of his way to assist me with getting my out-of-state plates exp family member and he was wonderful to work with! There was no xx and he even went out of his way to assist me with getting my out-of-state plates expedited. More
by jenakelly24
Employees Worked With
David Brown
May 02, 2026
Great services provided at Long Lewis Ford in Hoover. Excellent customer care. They were able to complete each service with exemplary satisfaction. Excellent customer care. They were able to complete each service with exemplary satisfaction. More
by reginal.j.boone
Employees Worked With
Xavier
April 29, 2026
Excellent experience for the first time in my life without any pressure and with great price! Eric Washington was my salesman what a great guy and so helpful! Thank you! without any pressure and with great price! Eric Washington was my salesman what a great guy and so helpful! Thank you! More
by edindelic14
Employees Worked With
Eric Washington, Chris
March 23, 2026
We have purchased 4 Lincolns from this dealer over the past years and have been completely satisfied with the professional service and courtesy which we have received. past years and have been completely satisfied with the professional service and courtesy which we have received. More
by dwightstuddard
Employees Worked With
Johnny Bowlin
