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Long-Lewis Ford Lincoln of Muscle Shoals

Muscle Shoals, AL

4.8
517 Reviews
Call Dealership (256) 386-7800
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2800 Woodward Avenue

Muscle Shoals, AL

35661

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517 Reviews of Long-Lewis Ford Lincoln of Muscle Shoals

January 24, 2026

I have enjoyed my new platinum F-150 more than my last two Range Rovers! Long-Lewis service department are prompt, friendly and competent. Highly recommend! More

by cynthiamcclanahan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name of service person but he was great!
Report | Print
January 19, 2026

Long-Lewis has always done excellent work and everyone connected with them is always very kind and considerate. More

by ecmsherrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Thompson(986)-Tim Fields?*W*
Report | Print
January 19, 2026

They were all nice and very helpful. . I will always recommend Long Lewis Ford Thank you for your help. More

by dbevis1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Blackburn, Gordon Frost, Don Ouellette, Amy Lovelace
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January 14, 2026

My F-150 was professionally diagnosed and repaired with courtesy and great communication. I will definitely go back to Long Lewis in Muscle Shoals. Jeff Peck in service was great! More

by charles.albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joann Osborn in sales is always great
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December 07, 2025

I would recommend long-Lewis of muscle shoals for there great customer service and care for anyone looking to service or buy. Don’t go to Lincoln Ray pearlman in Huntsville the owner is a big scammer and t More

by Naz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Blackburn, Gordon Frost, Don Ouellette, Amy Lovelace
Report | Print
November 13, 2025

Service time was great. My only complaint is a phone charger was taken out of car. More

by phyllisterry1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Machanic- Brian
Report | Print
November 05, 2025

I received great service. Everyone was very professional and very friendly. They kept me informed of what was going on. More

by leighjohnson99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, , Ed Blackburn, Gordon Frost, Don Ouellette
Report | Print
Nov 11, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for sharing your experience! We’re so glad to hear our team provided professional, friendly service and kept you informed throughout. We truly appreciate your business!

November 04, 2025

Fantastic people great service with great explanations of how the work is done and always on time More

by gwperry888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peck and his entire crew especially Jacob
Report | Print
Nov 11, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for the wonderful review! We’re delighted to hear that our team provided great service and clear communication. We truly appreciate your feedback and look forward to serving you again!

October 17, 2025

Your mobile service is great. I would recommend it to anyone that needs it. Thanks More

by ss48fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile service
Report | Print
Nov 11, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our mobile service and appreciate your recommendation. We’re always happy to make vehicle maintenance as easy and convenient as possible!

October 16, 2025

They are always pleasant. I particularly appreciate the mobile service. It is really nice when you don't have time to or just don't feel like driving into the dealership. More

by mscarol811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Nov 11, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

We’re so glad to hear that you enjoy our mobile service! It’s designed to make vehicle maintenance as convenient as possible, and we’re happy it’s been helpful for you. Thank you for your kind words and for choosing Long-Lewis!

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