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Long-Lewis Ford Lincoln of Muscle Shoals

Muscle Shoals, AL

4.9
471 Reviews

2800 Woodward Avenue

Muscle Shoals, AL

35661

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471 Reviews of Long-Lewis Ford Lincoln of Muscle Shoals

July 19, 2023

The dealership was informative about what exactly was wrong with my vehicle when I took it in for repair. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 20, 2023 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks so much for the 5 star review, Emily! :) We appreciate your kind words!

July 07, 2023

They were great. Fast and efficient. I really love working with long Lewis I have been with them since 2002! Haven’t let me down, not one time. More

by Patbama54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Beene
Jul 10, 2023 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks so much for the awesome review, Patbama54! :) We look forward to having you in again! :)

June 24, 2023

Blake Stutts is an outstanding sales person, honest and up front guy. Long-Lewis is a great dealership to deal with. Easiest dealer to work with. I could not believe they delivered our Maverick over 200 mi More

by Wild Willy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blake Stutts
Jun 26, 2023 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

We sincerely appreciate your kind review, Wild Willy! :) We hope you'll come see us again when you're ready for the next one!

May 29, 2023

Pleased with the overall experience. Appreciate the initial communications, repair and follow-up associated with van repair. More

by jastring
Recommend Dealer
Yes
Employees Worked With
Jacob
May 30, 2023 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks so much for the 5 stars, jastring! :) We appreciate your kind words and we look forward to seeing you in again!

May 27, 2023

The whole experience was great! I told them what I wanted and they delivered perfectly More

by tamelamatthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Gibson, Gordon Frost
May 29, 2023 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks so much for the kind review, tamelamatthews! :) We appreciate you taking the time to share with us about your experience. Comes see us again! :)

May 10, 2023

I had a great experience at the Florence Quick Lane service center. I was in and out in around 30 minutes. Staff was courteous and knowledgeable. Will use them again! More

by BETTYCROCKER1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thigpen
May 10, 2023 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you SO much for the kind review! :) We will be sure to share this with our entire team - come see us again! :)

April 16, 2023

They did a great job notifying me about my recall I had on my car. They made me an appointment and fixed it quickly More

by jgilbreathgarrison
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 17, 2023 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks so much for the 5 star review! :) We appreciate the kind words and we look forward to working together again! :)

Apr 17, 2023 -

jgilbreathgarrison responded

👍

April 11, 2023

I always have a good experience when I need their services. Only thing the last time my car was in the shop they had it for 2 weeks but did not give me any updates during that time. Only time I heard More

by Christy Fiscus
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 11, 2023 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

We appreciate your kind words, Christy, but we're terribly sorry for the lack of communication. :( We are actively working on bettering the communication between our service team and our customers. We're confident this will not be an issue going forward. :)

April 08, 2023

Everyone at the parts and service department, and well just everyone at the dealership period are wonderful! They are always super friendly and more than willing to help. More

by DecentJewel08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danya
Apr 11, 2023 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Awesome review, DecentJewel08! :) We appreciate the 5 stars and the kind feedback. Come see us again any time! :)

April 05, 2023

Shout out to Tyler Smart and the best buying experience…. .period! Purchased from NC, over 600 miles away, and would gladly do it again. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Smart
Apr 07, 2023 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Awesome review, Kevin! :) We appreciate your kind words and we do hope to see you again when you're ready for the next one! :)

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