Long-Lewis Ford Lincoln of Muscle Shoals

New Pickup Truck Purchase I've never owned a Ford in my life (I'm 63) but decided I wanted to move up to a full size truck from my mid-size. Every review I read on pickup's sai I've never owned a Ford in my life (I'm 63) but decided I wanted to move up to a full size truck from my mid-size. Every review I read on pickup's said the F-150 was the best so I decided to visit Long Lewis in Muscle Shoals. I immediately found a demo vehicle I liked but when they cleaned it up for me to buy they found hail damage that I hadn't seen and they brought it to my attention. I decided I didn't want it. I asked them to find one just like it and this was on a late Friday afternoon. Tracy Jackson called me late that evening and told me they had found one in Arkansas and described it to me. If I wanted it they would go after it and bring it back to me. I asked them to go ahead and the following Tuesday I had a new pickup just like the one I wanted, without the hail damage of course. I was pleased with the service I received from Long Lewis and while both Tracy Jackson and Ethan Holt provided me excellent customer service, actually everyone one I encountered there was very courteous and seemed to be completely oriented to making me happy. Count me as a happy customer. More

Great customer service!!!! Charles Davis the sales person and Chris Cantrell the sales manager were the best I could ask for. I've never had a better experience buying a car and Charles Davis the sales person and Chris Cantrell the sales manager were the best I could ask for. I've never had a better experience buying a car and I've bought a lot. More

Best Experience We have had several experiences with Long Lewis in Muscle Shoals AL in the past couple of years we have purchased 5 vehicles from them. The service th We have had several experiences with Long Lewis in Muscle Shoals AL in the past couple of years we have purchased 5 vehicles from them. The service that you receive there is top of the line they go above and beyond to get you what you want at a great price and payments you can afford. The salesperson we have used all 5 times is Debbie Sanderson she is the most amazing and professional person that I have ever dealt with. All in all I will recommend Long Lewis of Muscle Shoals Al to everybody I hear of that is looking for a new or used vehicle dont look anywhere where else just stop in there first save your gas ,time,and money going anywhere else. Thanks to Ms Debbie again for all her help and time shes just so awsome in everyway, A thank you to to the whole Long Lewis Muscle Shoals Al family you are all wonderful people to work with . More

Very pleasant. We had a very enjoyable visit and could not be more pleased. Our vehicle was serviced in a timely manner and we appreciate your professionalism. We had a very enjoyable visit and could not be more pleased. Our vehicle was serviced in a timely manner and we appreciate your professionalism. More

Service and body work I bought my car from the Florence location, and there were two clips on my front bumper that needed to be replaced. The team at long Lewis was so nice I bought my car from the Florence location, and there were two clips on my front bumper that needed to be replaced. The team at long Lewis was so nice and friendly to do business with. Never once did I fell like I was an inconvenience like at other dealerships when you bring an issue to them. More

They were very professional at everything that they done I will keep going back to Long Lewis they are excellent and serving customers this goes from the salesperson to the finance to get the car cleaned up I will keep going back to Long Lewis they are excellent and serving customers this goes from the salesperson to the finance to get the car cleaned up they're all excellent More

Body Shop Repairs After receiving more than $7000 hail damage to my vehicle, the body shop at Long Lewis was very professional and the staff was very friendly providing After receiving more than $7000 hail damage to my vehicle, the body shop at Long Lewis was very professional and the staff was very friendly providing the estimate and repairs. I would recommend this body shop and dealership to anyone. More

Couldn't have been better. The salesman don't hover or bother you when you want to look. It is so nice to look around the lot and not have to look for the ventures to attack. Th The salesman don't hover or bother you when you want to look. It is so nice to look around the lot and not have to look for the ventures to attack. The salesperson was very helpful and everything went through quickly and very smooth. The customers comfort is kept in mind , there are a few diffent lounge areas with snacks and drinks, my son thought was great. More

Great Dealership I filled out my credit application online, got approved for what I wanted and they delivered the car to me the next day. They also brought all the pap I filled out my credit application online, got approved for what I wanted and they delivered the car to me the next day. They also brought all the paper work I needed to sign when they delivered the car I never had to go and sit at the dealership. It was a wonderful experience. More

great It was quick and easy, Blake did a great job finding the truck that I was looking for and getting it in the price range I wanted... It is the 4th vehi It was quick and easy, Blake did a great job finding the truck that I was looking for and getting it in the price range I wanted... It is the 4th vehicle bought here and the process is the reason I come back.. More