Long-Lewis Ford Lincoln of Muscle Shoals

The greatest service in the history of the automotive industry! One of the most exhilarating experiences of my entire life !!! industry! One of the most exhilarating experiences of my entire life !!! More

Easy to work with and fair pricing. They communicated well with me on service for my car They communicated well with me on service for my car More

I purchased my Mustang GT from another dealer in Mobile Alabama but I am using Long-Lewis for service on my vehicle. Every 6 months I drive about 60 miles from where I live, in Tennessee, to get to them fo Alabama but I am using Long-Lewis for service on my vehicle. Every 6 months I drive about 60 miles from where I live, in Tennessee, to get to them for service on my car. The last time I also had a problem with the air conditioning, no cold air, because of rats having damaged some connections. the whole team made a special effort, especially Brian, to have it repaired while my wife and I waited. It was quite a big repair but it was done very efficiently and as smoothly as possible for us. From reception to end the people at Long-Lewis truly care for their customer and they prove it to me every time I need their help. More

The only place that my husband purchase our vehicles is Long Lewis in Muscle Shoals, Alabama Long Lewis in Muscle Shoals, Alabama More

Friendly and caring employees. They kept me well informed of the progress of my vehicle. They kept me well informed of the progress of my vehicle. More

I had my car serviced at Long Lewis Ford in Tuscumbia Al. They staff there is very friendly, very helpful and very knowledgeable...The Service Advisor, Brian Bissonnette was very helpful, he informed me of w They staff there is very friendly, very helpful and very knowledgeable...The Service Advisor, Brian Bissonnette was very helpful, he informed me of what my car needed and I had no issues...will gladly continue to take my car to this dealership for needed repair work and routine maintenance.. More

Tray was incredible. He Listened to my concerns & fix them to my liking. He is very nice & Great at his job. He definitely took a load off me handling my situation. I tru He Listened to my concerns & fix them to my liking. He is very nice & Great at his job. He definitely took a load off me handling my situation. I truly thank him. More

Service advisor did all the right things. Listened to my concerns, followed up and communicated with me following the technician's inspection and work. Last, I felt that they did seek to tre Listened to my concerns, followed up and communicated with me following the technician's inspection and work. Last, I felt that they did seek to treat me right, not only as a customer but because it was the right thing to do. More

Had some wipers replaced. In and out in less than 5 minutes . Highly recommend deslership In and out in less than 5 minutes . Highly recommend deslership More

Scheduled at-home service for oil change and rotation. . No-show, no call. Cost me 3 hours of waiting. Claimed they sent the order to the wrong tech. Guess the techs can't read their orders and recognize a . No-show, no call. Cost me 3 hours of waiting. Claimed they sent the order to the wrong tech. Guess the techs can't read their orders and recognize an issue. Guess it goes back to just do it yourself since you can't rely on the folks who are supposed to service what they sell. More