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Long Subaru - Service Center

Webster, MA

4.8
181 Reviews

181 Reviews of Long Subaru - Service Center

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September 18, 2025

Employees are always helping and assisting there customers no matter what the situation or concern is! More

by KLAFLECHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager JOSH
September 15, 2025

Great customer service! Work done on the car was outstanding! Highly recommend! Thank you! Serah More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 13, 2025

Long Subaru service center used to be a strong selling point. The website needs to be updated for the service center. For example, I wanted to request Mike Jiminez and could not access him on the websit More

by dtmackiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia in Service Center
September 13, 2025

Always friendly and professional. They truly appear to care about the customer and the service they provide in the service department. More

by drolashevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Costa and Brian in service.
September 13, 2025

Work that is done is superb. Staff are informative about process, and you informed about possible issues and what needs to be done next More

by Klari kostas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail in the service department
September 12, 2025

My 3rd Long SUBARU - great car and dealer ! !! Especially pleased with the service dep, always good !!! More

by JEFFKENDALL44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
September 12, 2025

I’ve had my car serviced here for about four years. I wouldn’t go anywhere else. More

by MARDCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Chloe
September 07, 2025

Great! Always thorough, explains service well, friendly. I highly recommend the dealership and service department. More

by bearcreek0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Very thorough. Bekki was very helpful to me adding contacts via Bluetooth! Thank you very much! More

by BOONEDANGLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bekki. Service Dept and also the receptionist I interacted with were pleasant and professional
September 06, 2025

Always excellent service, polite and knowledgeable representatives keep you informed with what needs to be done along with cost. More

by Anne tymczyszyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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