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Longo Lexus

El Monte, CA

4.9
2,499 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,499 Reviews of Longo Lexus

October 31, 2026

Vivian Tan in the service department provides excellent service. A huge improvement at the loaner desk from poor apathetic service in the past to engaged detail oriented service. Serena one of the associat More

by Daniel C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena- Vehicle Loan Department , Jennifer Nam, Vivian Tan
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October 31, 2026

Great service, loner cars, good price. I bought my car there, and this is my third service. Very pleased. Would recommend. More

by jfinnegan1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Print
October 30, 2026

Michael was great and arranged loan car for me immediately. The service was promptly completed More

by dckchuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Print
Oct 30, 2026 -

Longo Lexus responded

We're glad Michael made your visit smooth and convenient. We truly appreciate your trust in Longo Lexus Service Center and look forward to seeing you again! Have a wonderful weekend and please hurry back.

October 29, 2026

This is a great car dealer in El Monte city. Most car salesman here are good and helpful. More

by henry238
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep
Print
Oct 29, 2026 -

Longo Lexus responded

That's one review with serious drive! Thanks for keeping our motivation running at full horsepower! Enjoy what you drive and thank you again for coming to Longo Lexus for your auto care needs

October 23, 2026

The dealership is conveniently located. There’s a wide selection of cars. The salesperson is very patient and friendly. More

by Jenniferlin905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Lin
Print
Oct 23, 2026 -

Longo Lexus responded

Thank you for your trust and for sharing your experience with us! Congratulations on your new vehicle purchase! We’re delighted to hear that you enjoyed our convenient location, wide selection of vehicles, and friendly, patient service. We're humbled to serve you @ Longo Lexus and please enjoy what you drive!

October 17, 2026

Very pleasant car shopping experience! Jorge is very professional and helpful ! Highly recommend ! Will definitely go back! More

by Chenchichang0617
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
Print
Oct 19, 2026 -

Longo Lexus responded

Thank you for the great review! We’re glad Jorge made your car shopping experience a smooth and enjoyable one. We appreciate your recommendation and look forward to helping you again when it’s time for your next ride! Longo Lexus Sales team.

October 10, 2026

Longo Lexus never disappoints! From the staff who check in your vehicle, the service advisor, to the cashier, all provide excellent customer service! Even the car wash is phenomena More

by annecarpie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Print
Oct 12, 2026 -

Longo Lexus responded

Thank you for the fantastic review! We love hearing that our team made your visit a great one from check-in to checkout. We’re glad your Lexus is looking its best after its wash, too! We appreciate your loyalty and look forward to keeping you and your Lexus on the road in style. See you next time at Longo Lexus!

October 08, 2026

EVERYONE THERE AT LONGO WAS EXCEPTIONALLY NICE ! Thank you Longo Lexus ! You guys are the best ! More

by Big dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Print
Oct 08, 2026 -

Longo Lexus responded

Your kind words are definitely worth putting the pedal to the metal for. Thank you for taking the time to leave us such a great review @ Longo Lexus

October 04, 2026

All the staff are courteous, listen well, know how to hustle and are transparent about what needs to be done. Michael C. Is a very considerate person as well. More

by Sean T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Wareham, Michael Chico
Print
Oct 05, 2026 -

Longo Lexus responded

Thank you for recognizing our team for being courteous, attentive, transparent, and ready to hustle when it comes to taking care of you and your vehicle. We’re honored to have earned your business. And we’re especially glad to hear Michael C. made a great impression. We’ll make sure he gets the green light on your kind words. Make it a great day and hurry back - Longo Lexus Service team.

October 01, 2026

I love Longo. They always treat me well!! They customer service is better than anyone else. More

by alslighthouse4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Print
Oct 02, 2026 -

Longo Lexus responded

We believe customer service should run as smoothly as a well-tuned engine, and we’re glad our team keeps you coming back. We appreciate you choosing Longo Lexus Service Center. Have a wonderful weekend!

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