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Longo Lexus
El Monte, CA
2,261 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,261 Reviews of Longo Lexus
September 17, 2025
It was easy when we asked for test drive, and it was a fast and a pleasant experience at the time of purchase. Chritsopher Tenorio, our sales person ,was super helpful, well versed in the vehicles feature fast and a pleasant experience at the time of purchase. Chritsopher Tenorio, our sales person ,was super helpful, well versed in the vehicles features and knowledgeable in the deals that the dealer had to offer. He was so patient and really resourceful to help us get the best deal possible. Overall have all good things to say. One can only hope that every business would be as professional as they were with us. More
by Diella
Employees Worked With
Christopher Tenorio
September 16, 2025
Excellent communication and great insight on the different vehicles allowing for an informed decision. Once the decision was made, delivery was quick and professional. All questions answered and t different vehicles allowing for an informed decision. Once the decision was made, delivery was quick and professional. All questions answered and the entire experience could not have been smoother. More
by Shaikin
Employees Worked With
Linda Hur, Dennis Lo
September 14, 2025
I just wanted to take a moment to sincerely thank the service consultant Beau Ly for the exceptional service he provided in helping diagnose the issue with my car. Even though the issue with the car is s service consultant Beau Ly for the exceptional service he provided in helping diagnose the issue with my car. Even though the issue with the car is still unresolved, Beau’s absolute professionalism, friendliness, relentless efforts, and dedication to understanding and diagnosing the problem went above and beyond my expectations. Having been a loyal customer of Longo Lexus for many years, I can confidently say that Beau is the best representative I’ve ever had the pleasure of working with. His commitment to truly helping customers is something rare and greatly appreciated. My most sincere Thank You again to Beau Ly for his outstanding support. He certainly made my experience with Longo so smooth and stress-free, and it truly means a lot. Beau is absolutely THE BEST!!! P.S. currently the problem with my 2024 RX350h AWD is still unresolved. The problem is intermittent and unpredictable, making it challenging to replicate since it happens irregularly and without warning. I really do hope Longo Lexus can help me in resolving/fixing the problem with my new vehicle More
by Maikeruc
Employees Worked With
Beau Ly
September 13, 2025
I purchased my RX350h in March 2025 from Longo Lexus. . I was satisfied with sales process. I recently did first complimentary service at Long Lexus. Great service, everything was handled in very professi . I was satisfied with sales process. I recently did first complimentary service at Long Lexus. Great service, everything was handled in very professional and curious way. More
by Azhar
Employees Worked With
Oscar Fragoso, Veronica Rios
September 12, 2025
Normal service my service consultant Veronica was very helpful and was also concerned if I had any other issues with the car.. Very friendly and helpful definitely will be back for further service needs helpful and was also concerned if I had any other issues with the car.. Very friendly and helpful definitely will be back for further service needs More
by 91969tv88
Employees Worked With
Veronica Rios
September 11, 2025
Jackson went above and beyond in giving me and my husband stellar service. This is my 3rd purchase and all of the salesmen are courteous and professional. stellar service. This is my 3rd purchase and all of the salesmen are courteous and professional. More
by antoinette.alfaro769
Employees Worked With
Jackson Le
September 09, 2025
After weeks of research and reaching out to different dealerships, Longo was the one that made the process very simple and very transparent. Truly appreciate our salesman Isaac and his manager James. T dealerships, Longo was the one that made the process very simple and very transparent. Truly appreciate our salesman Isaac and his manager James. They were very easy to talk to and very transparent about everything. Even the finance and service team were great and handled everything quickly and helped us out with everything that was needed. We are happy with Longo and definitely recommend going here. More
by Mickelle21
Employees Worked With
Dennis Lo, James Nguyen, Isaac Kim, Vivian Tan
September 08, 2025
I've used Longo for my 2015 Lexus 350 since I bought it new. They have always been pleasant to speak when talking about what my car needed done. The work always gets done in a timely manner, I never have new. They have always been pleasant to speak when talking about what my car needed done. The work always gets done in a timely manner, I never have a problem with any of the work. Now my car is getting older of course things that are breaking down are expensive to replace. But what can you do, that's life! More
by rosslynn
Employees Worked With
Juan Aldana
