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Longo Lexus

El Monte, CA

4.9
2,429 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,429 Reviews of Longo Lexus

May 27, 2026

Longo Lexus always provides great service. We appreciate the cleanliness of the service area and the guest waiting area. More

by Lexus survey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
May 26, 2026

Always friendly, professional, and quick. Service my cars at both Longo Lexus and Toyota and service is always on par with what to expect for Longo More

by sskwan333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
May 26, 2026 -

Longo Lexus responded

We truly appreciate your kind words and continued trust in our service. It’s great to hear that your experiences at both Longo Lexus and Longo Toyota have consistently met your expectations. Thank you for being the most important part of our business

May 25, 2026

This is a review about the service department. I’ve always have good experience with them. Everyone is very friendly and helpful, especially my advisor, Francis Saldana. He’s experienced, knowledg More

by bettylexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
May 26, 2026 -

Longo Lexus responded

Thank you for recognizing Francis, we’re proud to have him on our team, and it’s wonderful to know his experience, knowledge, and helpfulness made such a positive impression. We truly appreciate your recommendation and your continued trust in Longo Lexus!

May 24, 2026

The service dept is great in keeping you informed on the status of your car More

by Jocee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
May 26, 2026 -

Longo Lexus responded

We’re happy to hear that our Service Dept kept you well informed throughout your vehicle’s service visit. Providing clear communication and excellent customer care is always our goal. Make it a great day and please hurry back - Team Longo Lexus

May 23, 2026

Jorge was a great representative for Lexus. He was able to give us all the information we needed without any pressure. Great experience. More

by Auzennem1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
Report | Print
May 26, 2026 -

Longo Lexus responded

We’re so pleased to hear that Jorge provided you with all the information you needed while making the experience comfortable and pressure-free. Delivering a professional and enjoyable experience is very important to us, and we’re glad Jorge represented Longo Lexus so well.

May 23, 2026

Just got my 2017 RX 350 back for routine maintenance and as always, outstanding customer oriented service. Special shoutouts to Man Wong and.Julio Arceo for providing exceptional assistance. They make Longo More

by cykaufman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Arceo, Man Wong
Report | Print
May 26, 2026 -

Longo Lexus responded

We’re delighted to hear your 2017 RX 350 received outstanding care during its routine maintenance visit. We truly appreciate your kind words about Man and Julio, we’ll be sure to pass along your recognition to them. Make it a great day - Team Longo Lexus

May 22, 2026

We love Sergio, he is so helpful & kind This is our 3rd car from Longo Lexus More

by Jpbalmoja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Report | Print
May 22, 2026 -

Longo Lexus responded

We’re thrilled to hear that Sergio has been so helpful and kind throughout your experience. Congratulations on your third vehicle from Longo Lexus!

May 22, 2026

I go to this dealer often for my needs and they always take good care of me More

by Bellardsean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
May 22, 2026 -

Longo Lexus responded

It’s wonderful to hear that our staff continues to provide the care and service you deserve. We look forward to seeing you again and are always here whenever you need us. Thanks again for your support! Longo Lexus

May 19, 2026

I always receive excellent service from Longo and my service advisor, Beau Ly. I drive from the OC passing several other dealerships because of the level of service I receive from Longo Lexus. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
May 20, 2026 -

Longo Lexus responded

We’re truly humbled to hear about your continued trust in Longo Lexus and your service advisor, Beau. Knowing that you choose to drive from the OC and pass several other dealerships to visit us means a great deal to our entire team. We sincerely appreciate your loyalty and are honored to continue providing you with the level of service you deserve.

May 19, 2026

Love my new RX 350! Experienced excellent customer service and smooth transaction! Would highly recommend! More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hieu Le
Report | Print
May 20, 2026 -

Longo Lexus responded

Providing excellent customer service and a seamless transaction is always our top priority, and your kind words mean a lot to us. Enjoy what you drive - Team Longo Lexus

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