
Longo Lexus
El Monte, CA
Filter Reviews by Keyword
By Type
2,118 Reviews of Longo Lexus
The staff was very friendly and professional. Offered me water and snacks. It was getting late and still took the picture of my car with the bow and got some beautiful pictures. Also I’m love wit Offered me water and snacks. It was getting late and still took the picture of my car with the bow and got some beautiful pictures. Also I’m love with my car. Thank you More
Our Sale Rep. Tomson was great! He was diligent, patience and went beyond my expectations. We had a terrible experience at Longo Toyota, because we were looking Tomson was great! He was diligent, patience and went beyond my expectations. We had a terrible experience at Longo Toyota, because we were looking for a 7 Seaters Minivan, Front desk staff were unfriendly, and the sale rep was preoccupied with his phone app then catering to us. They didn’t care, so we left. We stop by Lexus Longo and Tomson was great. He spent his time and gave us a thorough explanation on the GX, TX, And LX. We end up putting a deposit for the TX500H. The Vehicle arrived earlier than expected and it was the Best Motherday Presents for my wife and Mother in law. Thank you Tomson and we Highly recommend Tomson Diep as your Ssle Rep. 5Stars. More
What a difference! Fiona was very straightforward about the price of the car and what other charges may be included. No dealer add-ons that couldn’t be removed or other Fiona was very straightforward about the price of the car and what other charges may be included. No dealer add-ons that couldn’t be removed or other gimmicks. Thanks for being straightforward and honest. Process was quick and painless. Fiona was fantastic! More
Great customer service with sales person Fiona Li. When we arrived at the Lexus dealership, the car was already washed and parked outside with sold sign on it. It was the very last NX450h+ available. When we arrived at the Lexus dealership, the car was already washed and parked outside with sold sign on it. It was the very last NX450h+ available. The vehicle is exactly what my wife wanted! I have already recommended Fiona Li and Longo Lexus to one of my friends. My brother and his son both bought RX350's from Longo Lexus. Happy customers. My wife and I are really happy with Longo Lexus! The dealership is impeccable! More
Since I arrive there was someone helping , the service was done timely and everything was check and reviewed with me Kelly and the manager are wonderful catering and helpful was done timely and everything was check and reviewed with me Kelly and the manager are wonderful catering and helpful More
Great customer service. The Service department is the best. Man Wong was very helpful and communicative I really appreciated that. The Service department is the best. Man Wong was very helpful and communicative I really appreciated that. More
We had a fantastic car-buying experience at Longo Lexus thanks to our incredible sales consultant, Hieu Le. We purchased a GX550, and from start to finish, Hieu made the process smooth, informative, and en thanks to our incredible sales consultant, Hieu Le. We purchased a GX550, and from start to finish, Hieu made the process smooth, informative, and enjoyable. Hieu's product knowledge is outstanding -- he answered all our questions thoroughly and confidently, providing detailed insights about the GX550's features, performance, and technology. His professionalism stood out throughout the entire interaction. He was courteous, attentive, and genuinely interested in helping us. What really impressed us was his organization. Hieu had everything prepared and walked us through the buying process step-by-step, making it feel seamless and stress-free. It's rare to find someone so efficient yet personable. The dealership itself is beautiful -- modern, clean, and welcoming -- which added to the overall positive experience. We wholeheartedly recommend Hieu Le and Longo Lexus to anyone in the market for a new vehicle. If you're looking for a knowledgeable, professional, and well-organized sales consultant, Hieu is the one to ask for! Thank you again, Hieu, and the entire Longo Lexus team! Patricia and Walter More