Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Longo Lexus

El Monte, CA

4.9
2,434 Reviews
Call Dealership (626) 652-3381
View Awards

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

2,434 Reviews of Longo Lexus

June 07, 2026

Good, Customer, service and professional. Excellent team and and always courteous. I always enjoy coming and having my Lexus serviced at Lexus Longo. More

by Eric
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
June 05, 2026

Excellent services and very friendly. It’s the best Lexus dealer in the USA for sure . More

by achunwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
June 05, 2026

Great job as always, service here is top notch! Such a pleasure doing business here! More

by airwill90746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Jun 05, 2026 -

Longo Lexus responded

Providing top-notch service is always our goal, and it means a lot to know that it shows. We truly appreciate your support and your business. Longo Lexus

June 05, 2026

Nice and very clean facility. Professional staff. Several amenities available when waiting for service completion. More

by Knightday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Report | Print
Jun 05, 2026 -

Longo Lexus responded

Our team takes great pride in providing professional service and a comfortable experience for every guest. We appreciate your feedback and look forward to serving you again in the future! Longo Lexus

May 28, 2026

Great service, friendly staff, honest no pressure, and clean facility! I couldn’t be happier.. More

by Evangnuguid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
May 28, 2026 -

Longo Lexus responded

Thank you for your posting on DealerRater and we're honored to serve you and your auto care needs. Make it a great day and please hurry back - Team Longo Lexus

May 27, 2026

Longo Lexus always provides great service. We appreciate the cleanliness of the service area and the guest waiting area. More

by Lexus survey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
May 27, 2026 -

Longo Lexus responded

Thank you for your post on DealerRater and we're humbled to serve you @ Longo Lexus

May 26, 2026

Always friendly, professional, and quick. Service my cars at both Longo Lexus and Toyota and service is always on par with what to expect for Longo More

by sskwan333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
May 26, 2026 -

Longo Lexus responded

We truly appreciate your kind words and continued trust in our service. It’s great to hear that your experiences at both Longo Lexus and Longo Toyota have consistently met your expectations. Thank you for being the most important part of our business

May 25, 2026

This is a review about the service department. I’ve always have good experience with them. Everyone is very friendly and helpful, especially my advisor, Francis Saldana. He’s experienced, knowledg More

by bettylexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
May 26, 2026 -

Longo Lexus responded

Thank you for recognizing Francis, we’re proud to have him on our team, and it’s wonderful to know his experience, knowledge, and helpfulness made such a positive impression. We truly appreciate your recommendation and your continued trust in Longo Lexus!

May 24, 2026

The service dept is great in keeping you informed on the status of your car More

by Jocee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
May 26, 2026 -

Longo Lexus responded

We’re happy to hear that our Service Dept kept you well informed throughout your vehicle’s service visit. Providing clear communication and excellent customer care is always our goal. Make it a great day and please hurry back - Team Longo Lexus

May 23, 2026

Jorge was a great representative for Lexus. He was able to give us all the information we needed without any pressure. Great experience. More

by Auzennem1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
Report | Print
May 26, 2026 -

Longo Lexus responded

We’re so pleased to hear that Jorge provided you with all the information you needed while making the experience comfortable and pressure-free. Delivering a professional and enjoyable experience is very important to us, and we’re glad Jorge represented Longo Lexus so well.

1
2
...
244