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Longo Lexus

El Monte, CA

4.9
2,433 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,433 Reviews of Longo Lexus

June 05, 2026

Excellent services and very friendly. It’s the best Lexus dealer in the USA for sure . More

by achunwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
June 05, 2026

Great job as always, service here is top notch! Such a pleasure doing business here! More

by airwill90746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Jun 05, 2026 -

Longo Lexus responded

Providing top-notch service is always our goal, and it means a lot to know that it shows. We truly appreciate your support and your business. Longo Lexus

June 05, 2026

Nice and very clean facility. Professional staff. Several amenities available when waiting for service completion. More

by Knightday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Report | Print
Jun 05, 2026 -

Longo Lexus responded

Our team takes great pride in providing professional service and a comfortable experience for every guest. We appreciate your feedback and look forward to serving you again in the future! Longo Lexus

May 28, 2026

Great service, friendly staff, honest no pressure, and clean facility! I couldn’t be happier.. More

by Evangnuguid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
May 28, 2026 -

Longo Lexus responded

Thank you for your posting on DealerRater and we're honored to serve you and your auto care needs. Make it a great day and please hurry back - Team Longo Lexus

May 27, 2026

Longo Lexus always provides great service. We appreciate the cleanliness of the service area and the guest waiting area. More

by Lexus survey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
May 27, 2026 -

Longo Lexus responded

Thank you for your post on DealerRater and we're humbled to serve you @ Longo Lexus

May 26, 2026

Always friendly, professional, and quick. Service my cars at both Longo Lexus and Toyota and service is always on par with what to expect for Longo More

by sskwan333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
May 26, 2026 -

Longo Lexus responded

We truly appreciate your kind words and continued trust in our service. It’s great to hear that your experiences at both Longo Lexus and Longo Toyota have consistently met your expectations. Thank you for being the most important part of our business

May 25, 2026

This is a review about the service department. I’ve always have good experience with them. Everyone is very friendly and helpful, especially my advisor, Francis Saldana. He’s experienced, knowledg More

by bettylexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
May 26, 2026 -

Longo Lexus responded

Thank you for recognizing Francis, we’re proud to have him on our team, and it’s wonderful to know his experience, knowledge, and helpfulness made such a positive impression. We truly appreciate your recommendation and your continued trust in Longo Lexus!

May 24, 2026

The service dept is great in keeping you informed on the status of your car More

by Jocee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
May 26, 2026 -

Longo Lexus responded

We’re happy to hear that our Service Dept kept you well informed throughout your vehicle’s service visit. Providing clear communication and excellent customer care is always our goal. Make it a great day and please hurry back - Team Longo Lexus

May 23, 2026

Jorge was a great representative for Lexus. He was able to give us all the information we needed without any pressure. Great experience. More

by Auzennem1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
Report | Print
May 26, 2026 -

Longo Lexus responded

We’re so pleased to hear that Jorge provided you with all the information you needed while making the experience comfortable and pressure-free. Delivering a professional and enjoyable experience is very important to us, and we’re glad Jorge represented Longo Lexus so well.

May 23, 2026

Just got my 2017 RX 350 back for routine maintenance and as always, outstanding customer oriented service. Special shoutouts to Man Wong and.Julio Arceo for providing exceptional assistance. They make Longo More

by cykaufman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Arceo, Man Wong
Report | Print
May 26, 2026 -

Longo Lexus responded

We’re delighted to hear your 2017 RX 350 received outstanding care during its routine maintenance visit. We truly appreciate your kind words about Man and Julio, we’ll be sure to pass along your recognition to them. Make it a great day - Team Longo Lexus

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