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Longo Lexus

El Monte, CA

4.9
2,487 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,487 Reviews of Longo Lexus

September 21, 2026

Jim went above and beyond my expectations. He took great care of my car and made sure everything was handled with care and professionalism. I’m very happy with the service he provided and trul More

by gazilaiona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Sep 21, 2026 -

Longo Lexus responded

Thank you for taking the time to share this! We’re so glad Jim took such great care of you and your car. We’ll definitely make sure he sees your kind words. We really appreciate you choosing Longo Lexus and hope to see you again down the road!

September 18, 2026

Chris Tenorio is an exceptional sales consultant. He helped & guided be through the entire process of purchasing my vehicle. The experience at Longo Lexus, was by far, one of the best buying experien More

by yvette_garcia19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Sep 18, 2026 -

Longo Lexus responded

Thank you so much for taking the time to share such a wonderful review! We’re thrilled to hear that Chris Tenorio made your vehicle purchase such a positive experience. His knowledge, guidance, and genuine care for his guests are exactly what we love about having him on the Longo Lexus team. Enjoy what you drive!

September 06, 2026

The staff is always courteous and helpful. The building is clean and comfortable. This is my second time at Longo to service my cat and I will go back for the next one. More

by Lexus driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name.
Sep 08, 2026 -

Longo Lexus responded

Thanks for coming back to Longo and for the great review! We’re happy to hear our team kept things courteous and helpful, and that you found the facility clean and comfortable. We appreciate your continued trust. Longo Lexus Service team.

September 06, 2026

Received excellent service from advisor Kelly. Very helpful and detailed straight to the point Will come back next time to service my car More

by DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Sep 08, 2026 -

Longo Lexus responded

Thanks for the awesome review! We’re so glad to hear Kelly took great care of you and kept everything helpful, detailed, and straight to the point. We’ll be sure to pass along the shout-out! We look forward to seeing you and your car again next time. Longo Lexus Service team.

September 01, 2026

Great service consultant, polite, friendly, and knowledgeable that is Mr. Man Wong. Time promised was ok. More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Sep 01, 2026 -

Longo Lexus responded

We’re glad to hear Man Wong made your visit a great one. Friendly, knowledgeable, polite, and right on time? Sounds like Man checked all the boxes! We’ll be sure to share your kind words with him. We appreciate you choosing us and look forward to seeing you again! Longo Lexus Service team.

August 29, 2026

Great job as always efficient with great service! Will always get my car worked on here. More

by airwill90746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Aug 31, 2026 -

Longo Lexus responded

We’re so glad we could keep your service experience efficient, easy, and consistently great. Knowing you’ll continue trusting us with your car is the ultimate compliment. Thank you for always choosing Longo Lexus Service Center

August 28, 2026

The dealership is very clean, and well organized. The staffs are friendly especially Thomas and Denis Lo. More

by Timatshelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo, Thomas Ramos
Aug 28, 2026 -

Longo Lexus responded

We take pride in keeping our dealership clean, organized, and welcoming, and it’s great to know our team made you feel right at home. We’ll be sure to let them know they made a lasting impression! Longo Lexus Sales team.

August 28, 2026

This is my first time being longo lexus, kelly Yang was excellent customer service. Thank you so much Kelly. More

by Fanny w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Aug 28, 2026 -

Longo Lexus responded

We’re so glad your first experience with Longo Lexus was a great one! Kelly is a fantastic part of our team, and we’ll be sure to share your kind words with him. We appreciate you choosing Longo Lexus and hope to see you again for your next visit!

August 26, 2026

My first time at Longo Lexus Service department was a five-star experience. Kelly Yang was great to work with. He was friendly, knowledgeable, informative, and genuinely helpful throughout the entire pro More

by Art T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clem Cisneros, Kelly Yang
Aug 26, 2026 -

Longo Lexus responded

Wow—thank you for the amazing five-star review! We’re so happy to hear your first visit to Longo Lexus Service was such a great experience. Kelly and Clem will be thrilled to know their extra effort made a difference! We’re lucky to have a team that truly cares about taking care of our guests. We appreciate the recommendation and can’t wait to welcome you back next time!

August 22, 2026

Always a great experience. Excellent customer service from the staff. Will be returning for continuing service for my vehicle. Thank you for the great service. More

by Mister Fuzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Aug 24, 2026 -

Longo Lexus responded

Thank you so much for the kind review! We’re thrilled to hear you had another great experience with our team. We truly appreciate your continued trust and look forward to taking great care of you and your vehicle for many more visits to come! Longo Lexus Service team.

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