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Longo Lexus

El Monte, CA

4.9
2,406 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,406 Reviews of Longo Lexus

May 06, 2026

Great dealership and friendly, helpful staff. Excellent experience with service advisor Mr Man Wong who’s always been professional and provided great customer care! Good follow-up after service, More

by lax2170wei
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
May 06, 2026 -

Longo Lexus responded

We’re delighted to hear you had a great experience with our team and that Man continues to take excellent care of you. Professional service, strong follow-up, and friendly support are exactly what we aim for every visit. Longo Lexus

May 06, 2026

Awesome! !! 2 thumbs up. Always on point. Great Advisors. Great customer care. On a time. More

by Mister Fuzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
May 06, 2026 -

Longo Lexus responded

We really appreciate the 2 thumbs up and the shout-out to our service advisors and service team. Being on point and on time is exactly what we aim for every visit. Longo Lexus

May 02, 2026

Good overall. I will consider to comeback next time for next car. The environment is nice too. More

by Ychou5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yoon, Chris
Report | Print
May 04, 2026 -

Longo Lexus responded

We’re glad to hear you had a good overall experience and enjoyed the environment. It means a lot to us that you’d consider coming back for your next vehicle, we’d be happy to assist you again when the time comes! Longo Lexus

May 01, 2026

Good selection of vehicles to choose from. Everyone who helped us was polite and professional.. More

by Shawnbarrios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Adonis Villatoro, Jose Mendoza
Report | Print
May 04, 2026 -

Longo Lexus responded

We truly appreciate your kind feedback. It’s great to hear that you enjoyed our selection and that our team provided polite, professional service throughout your visit. Thank you for choosing Longo Lexus and we look forward to assisting you again in the future!

May 01, 2026

Matthew Y was extremely helpful in sales. The entire car buying process was honest, straightforward, and as simple as possible for me. I really appreciate the diligence, follow up, and hones More

by Anthonyverlingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Finance 5 Stars , Matthew Yeung
Report | Print
May 01, 2026 -

Longo Lexus responded

We’re delighted to hear that Matthew provided such helpful support and made your car-buying process honest, straightforward, and easy. Your kind words about his diligence, follow-up, and the overall effort of our sales team truly mean a lot. We appreciate your trust in Longo Lexus and please enjoy what you drive!

April 30, 2026

I’ve noticed that unless I go and check myself, I have to wait over 30 minutes, which is quite inconvenient. Could this be improved? More

by edashima
Recommend Dealer
No
Employees Worked With
Rene Reynoso
Report | Print
May 04, 2026 -

Longo Lexus responded

Thank you for taking the time to share your feedback, we truly appreciate the opportunity to review your experience. Unfortunately, due to the screen name used in your post, we’re unable to locate the details of your visit or reach out to you directly. We would really welcome the chance to connect and learn more, so please don’t hesitate to contact any of our service managers on duty at your convenience. Team Longo

April 30, 2026

Great dealership and great rates and friendly staff. Overall good experience. Def recommend to come. More

by Fifilkr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Report | Print
May 01, 2026 -

Longo Lexus responded

We’re grateful for your feedback and glad you had a great experience with us! Enjoy every mile - Team Longo Lexus

April 30, 2026

My service experience was excellent, thanks to Man Wong and his team. Vivian was attentive and compassionate, and the entire service team provided outstanding support. More

by luissilva928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, Vivian Tan
Report | Print
Apr 30, 2026 -

Longo Lexus responded

We’re thrilled to hear you had an excellent experience with Man, Vivian, and the rest of our service team. We’ll be sure to share your feedback with them, they’ll really appreciate it. Longo Lexus

April 30, 2026

Very informative and knowledgable. I would highly recommend buying your car and having it serviced here. More

by tuan.truong03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Apr 30, 2026 -

Longo Lexus responded

Thank you for taking time out of your day to share your recent service visit online. We're honored to serve you and your auto care needs. Make it a great day - Team Longo Lexus

April 26, 2026

I appreciate all their hard work they put into giving exceptional service. Sometimes even going beyond what is expected. More

by marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Apr 27, 2026 -

Longo Lexus responded

We truly appreciate you recognizing the hard work our team puts in to deliver exceptional service. It means a lot to know that their efforts, and those moments where they go above and beyond, made a difference in your experience. Longo Lexus

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