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Longo Lexus

El Monte, CA

4.9
2,377 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,377 Reviews of Longo Lexus

April 06, 2026

Good dealership with good salesman. In this case Christopher Tenorio is excellent. Please keep it up. More

by Scooty4us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
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Apr 06, 2026 -

Longo Lexus responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Christopher Tenorio will be especially happy to know his efforts made a positive impression. We truly appreciate your support and look forward to helping you again in the future! Team Longo Lexus

April 03, 2026

Sales great very accommodating Finance great efficient and quick overall experience excellent service quality of products great More

by Debbie Audelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
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Apr 06, 2026 -

Longo Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that our sales team was accommodating and that your experience with our finance department was efficient and quick. It’s great to know that your overall experience was excellent and that you’re happy with the quality of our products. Team Longo

April 03, 2026

Longo dealer gives discount and free loaner car delivered to my house plus flat bed truck my RX 350 to pickup my vehicle for repair More

by eosoriano51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clem Cisneros, Willy Lam
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Apr 06, 2026 -

Longo Lexus responded

We truly appreciate your kind words. We're glad our team could make the process convenient and stress-free by providing a discount, delivering a loaner vehicle to your home, and arranging flatbed pickup for your RX 350. Longo Lexus

April 02, 2026

Mr. Wong was excellent in explaining everything and great customer service. I would recommend Longo Lexus. More

by lisagonzales1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
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Apr 02, 2026 -

Longo Lexus responded

We’re thrilled to hear that Man provided excellent service and took the time to clearly explain everything. Delivering great customer care is always our goal, and your recommendation means so much to us. Longo Lexus

April 01, 2026

Service department was excellent! Paul, Jim & both flatbed drivers were very efficient & personable. I would not hesitate to use Longo service again. More

by mbarnesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Paul Wareham
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Apr 02, 2026 -

Longo Lexus responded

Thank you for your wonderful feedback! We’re so glad to hear that Paul, Jim, and our flatbed drivers provided you with efficient and personable service. Make it a great day and hurry back - Team Longo Lexus

April 01, 2026

Saul was our sales representative, he was very professional and helpful. The dealership was very friendly and attentive throughout the process. More

by vsqz56
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
Report | Print
Apr 02, 2026 -

Longo Lexus responded

Our team takes great pride in creating a friendly and attentive experience, so it means a lot to know we delivered for you. We truly appreciate your support and hope to assist you again in the future! Enjoy what you drive - Team Longo

March 31, 2026

Great service, great facilities . Always car is ready on time and delivered clean. Loaner cars are free and almost always new. More

by msinha1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Mar 31, 2026 -

Longo Lexus responded

We truly appreciate you taking the time to share your experience. It’s wonderful to hear that our service, facilities, and loaner cars consistently meet your expectations. Your feedback motivates our team to keep delivering timely, clean, and reliable service. We look forward to serving you again soon! Longo Lexus

March 30, 2026

Jennifer was a great help to complete my service smoothly and efficiently . Francis explained the service needed and was helpful More

by Ftkimura
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer , Francis Saldana
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Mar 30, 2026 -

Longo Lexus responded

We appreciate your kind words about Jennifer and Francis. It’s wonderful to hear your service was handled smoothly and that the explanation was clear. Longo Lexus

March 29, 2026

Efficient. High level of customer service. Friendly staff. Amazing lounge. I will definitely continue having my lexus serviced at the Longo location. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
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Mar 30, 2026 -

Longo Lexus responded

It’s encouraging to know our efficiency and friendly staff made a great impression. We’re honored you plan to continue servicing your Lexus with us at Longo.

March 29, 2026

It’s not the first time I’ve been assisted by Jim, and he has always been great. More

by MK
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Mar 30, 2026 -

Longo Lexus responded

Thank you for your rating and review. Team Longo

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