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Longo Lexus

El Monte, CA

4.9
2,369 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,369 Reviews of Longo Lexus

March 29, 2026

Efficient. High level of customer service. Friendly staff. Amazing lounge. I will definitely continue having my lexus serviced at the Longo location. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
March 29, 2026

It’s not the first time I’ve been assisted by Jim, and he has always been great. More

by MK
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
March 28, 2026

Beau Ly was great in explaining everything and keeping me updated. All work was completed as promised and the car continues to drive like brand new. More

by trtrial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
March 27, 2026

Very good customer service. They always make you feel welcome. I recommend this dealer to others. More

by Pomalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Mar 27, 2026 -

Longo Lexus responded

We love hearing that you felt welcomed and well taken care of. Your recommendation means everything to us—see you next time! Team Longo

March 26, 2026

One of the easiest and stress free vehicle purchases i have had. As a repeat customer, this is what i expected 😀. David T made it a pleasure due to his years of dealership experience. More

by rvtile4u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Mar 26, 2026 -

Longo Lexus responded

Happy to hear this was one of your easiest and most stress-free vehicle purchases. David will be delighted to know his experience made your visit so enjoyable. We look forward to helping you again in the future - Team Longo Lexus

March 26, 2026

Isaac Kim was very professional. He was patient with me and answered all my questions regarding the RX 350. My experience with Longo Lexus went great. I will be a repeat customer. More

by Whodis63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo, Isaac Kim
Report | Print
Mar 26, 2026 -

Longo Lexus responded

It's wonderful to know your experience with Longo Lexus & Isaac was great, and we look forward to welcoming you back as a valued repeat customer! Enjoy what you drive!

March 24, 2026

Customer service was great and informed me about issue and repair times both were accurate. More

by garcia.eric021
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Aldana
Report | Print
Mar 24, 2026 -

Longo Lexus responded

We're honored to be your go-to dealer for your service needs. Make it a great day and please hurry back - Team Longo

March 24, 2026

Excellent Experience! Thomas Ramos was a pleasure to work with. He expedited our sale as requested. More

by govea559
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Ramos
Report | Print
Mar 24, 2026 -

Longo Lexus responded

Thank you so much for sharing your experience! Congratulations on your purchase, and we’re thrilled to hear you had an excellent experience. Thomas was delighted to assist and expedite your sale, he truly enjoys making the process smooth for our clients. We wish you all the best with your new purchase! Team Longo

March 24, 2026

Excellent service from a friendly team who finished the job quickly. I’m very satisfied! More

by sel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Mar 24, 2026 -

Longo Lexus responded

Your feedback is greatly appreciated! It’s rewarding to hear that our team delivered prompt and friendly service, and that you’re very satisfied with the results - Team Longo

March 23, 2026

My service representative Jim was great! He spent a lot of time figuring out the problem of pairing the iPhone and my car. Eventually he got it. Then he waited until I tested it over and ove More

by Chipinwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Mar 23, 2026 -

Longo Lexus responded

It’s fantastic to hear you’ve had such a positive experience with Jim and our service team. Your feedback means a lot, and we will continue striving to deliver excellent service every time you need us. Team Longo

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