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Longo Lexus

El Monte, CA

4.9
2,241 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,241 Reviews of Longo Lexus

August 27, 2025

David Prada does a wonderful job, great customer service, one reason I go back to Lexus car service. More

by Mhakakz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Aug 27, 2025 -

Longo Lexus responded

Thank you for your kind feedback. We are delighted to hear that David has provided you with excellent service, and we are pleased to know that our commitment to excellence is reflected in your experience - Longo Lexus

August 27, 2025

My service experience was very professional and friendly. Everything about my service was explained in full detail, and all my questions were answered. And I had minimal wait time for my service to be comple More

by Alinehasscents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
August 27, 2025

Monica Lopez was an excellent, patient, and diligent salesperson. She assisted us with our brand-new RX 350h Premium and went above and beyond by following up with the supplier to ensure the car arrived More

by Mira.Laksana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Lopez
Aug 27, 2025 -

Longo Lexus responded

Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that Monica provided you with an excellent and seamless experience during the purchase of your new RX 350h Premium. Her professionalism, patience, and dedication to ensuring your vehicle arrived on time truly reflect the standard of service we strive to uphold. We greatly appreciate your kind words and your trust in Monica and our team. We look forward to welcoming you and your family back for your next Lexus.

August 25, 2025

Longo Lexus always has great customer service service and the mechanic they as well provide great customer service.. I highly recommend recommend, you bring your vehicle to Longo Lexus for your next service. More

by salvisionhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Aug 26, 2025 -

Longo Lexus responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Edgar provided exceptional service; he truly is a valued member of our team. We look forward to continuing to provide you with excellent service on every visit – Team Longo Lexus

August 24, 2025

Sergio did a fine job selling us the car to replace the old one. His assistance is what I had expected.. Keep up the good job Sergio More

by RiverA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian, Lexus Specialist, Sergio Orozco
Aug 25, 2025 -

Longo Lexus responded

Thank you for your kind words! We're happy to hear that Sergio met your expectations and made the process of replacing your old vehicle a smooth one. Enjoy your new car, and we look forward to seeing you again down the road! Team Longo

August 23, 2025

Rodolfo the service rep is very pleasant. Not condescending like the reps at other Lexus dealerships can be. Having tried other Lexus dealerships, I feel that Longo has the nicest staff and t More

by aty777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Aug 25, 2025 -

Longo Lexus responded

Thank you for the great feedback! We're so glad to hear that Rodolfo provided a welcoming and respectful experience — that's exactly the kind of service we strive for. It's wonderful to know that you’ve found our team at Longo to be both kind and honest. We truly appreciate your trust and look forward to serving you again in the future!

August 23, 2025

Longo Lexus is really a great place for me to get my car. This is my 3rd time to get from them. A great dealership providing excellent service as also provided by my sales rep Tony Manarto! Very knowledgeabl More

by Thunderball778
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, who taught us navigating the car, Tony Minarto
Aug 23, 2025 -

Thunderball778 responded

I have verified my response

August 22, 2025

Isaac Kim was friendly and honest. He is professional and reliable. Isaac was always a couple steps ahead and made purchasing the vehicle an easy experience. More

by Rselruler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Aug 22, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience! We're so glad to hear that Isaac made your vehicle purchase smooth and enjoyable. His honesty, professionalism, and attention to detail truly reflect the values we strive for at Longo Lexus. We appreciate your trust and please enjoy what you drive!

August 22, 2025

It has been more than ten years since I had my car, a 2016 LX570 serviced at Longo Lexus. It is the true professionalism as well as perfect servicing quality which keep bringing me back to Longo Lexus. I More

by Lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Beau Ly, David Parada, Rene Reynoso
Aug 22, 2025 -

Longo Lexus responded

Thank you so much for your kind words and continued loyalty over the past decade! We’re honored to have earned your trust through our service and professionalism. Hearing that your experience with your 2016 LX570 has led you to consider another Lexus from us truly means a lot. We look forward to welcoming you back and continuing to provide the excellent care you’ve come to expect from Longo Lexus.

August 21, 2025

I contacted the dealer after finding the car l was looking for on line spoke to David and he made an offer that was perfect he sent me all the information and paperwork on line we agreed to come in on More

by P&G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Aug 21, 2025 -

Longo Lexus responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that David provided such exceptional service and made your car-buying process smooth and pressure-free. It's great to know that you found the perfect car and that our team made you feel welcomed and supported throughout the entire process. Enjoy what you drive - Team Longo

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