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Longo Lexus

El Monte, CA

4.9
2,485 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,485 Reviews of Longo Lexus

September 06, 2026

The staff is always courteous and helpful. The building is clean and comfortable. This is my second time at Longo to service my cat and I will go back for the next one. More

by Lexus driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name.
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September 06, 2026

Received excellent service from advisor Kelly. Very helpful and detailed straight to the point Will come back next time to service my car More

by DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Print
September 01, 2026

Great service consultant, polite, friendly, and knowledgeable that is Mr. Man Wong. Time promised was ok. More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Print
Sep 01, 2026 -

Longo Lexus responded

We’re glad to hear Man Wong made your visit a great one. Friendly, knowledgeable, polite, and right on time? Sounds like Man checked all the boxes! We’ll be sure to share your kind words with him. We appreciate you choosing us and look forward to seeing you again! Longo Lexus Service team.

August 29, 2026

Great job as always efficient with great service! Will always get my car worked on here. More

by airwill90746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Print
Aug 31, 2026 -

Longo Lexus responded

We’re so glad we could keep your service experience efficient, easy, and consistently great. Knowing you’ll continue trusting us with your car is the ultimate compliment. Thank you for always choosing Longo Lexus Service Center

August 28, 2026

The dealership is very clean, and well organized. The staffs are friendly especially Thomas and Denis Lo. More

by Timatshelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo, Thomas Ramos
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Aug 28, 2026 -

Longo Lexus responded

We take pride in keeping our dealership clean, organized, and welcoming, and it’s great to know our team made you feel right at home. We’ll be sure to let them know they made a lasting impression! Longo Lexus Sales team.

August 28, 2026

This is my first time being longo lexus, kelly Yang was excellent customer service. Thank you so much Kelly. More

by Fanny w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Print
Aug 28, 2026 -

Longo Lexus responded

We’re so glad your first experience with Longo Lexus was a great one! Kelly is a fantastic part of our team, and we’ll be sure to share your kind words with him. We appreciate you choosing Longo Lexus and hope to see you again for your next visit!

August 26, 2026

My first time at Longo Lexus Service department was a five-star experience. Kelly Yang was great to work with. He was friendly, knowledgeable, informative, and genuinely helpful throughout the entire pro More

by Art T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clem Cisneros, Kelly Yang
Print
Aug 26, 2026 -

Longo Lexus responded

Wow—thank you for the amazing five-star review! We’re so happy to hear your first visit to Longo Lexus Service was such a great experience. Kelly and Clem will be thrilled to know their extra effort made a difference! We’re lucky to have a team that truly cares about taking care of our guests. We appreciate the recommendation and can’t wait to welcome you back next time!

August 22, 2026

Always a great experience. Excellent customer service from the staff. Will be returning for continuing service for my vehicle. Thank you for the great service. More

by Mister Fuzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Print
Aug 24, 2026 -

Longo Lexus responded

Thank you so much for the kind review! We’re thrilled to hear you had another great experience with our team. We truly appreciate your continued trust and look forward to taking great care of you and your vehicle for many more visits to come! Longo Lexus Service team.

August 19, 2026

I have gotten my service here since I bought my Lexus since 2012. She runs perfect after 200,000 miles. They really take care of you. More

by Riza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Print
Aug 19, 2026 -

Longo Lexus responded

Wow—200,000 miles and still running like a dream! We absolutely love hearing stories like this. Thank you for trusting us with your Lexus since 2012 and for letting us be part of the journey. Here’s to many more happy, smooth miles ahead! Longo Lexus Service team.

August 15, 2026

Very good service. Edgar is excellent I’m enjoy to come to Longo Lexus for service More

by Trinangc1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Print
Aug 17, 2026 -

Longo Lexus responded

We’re glad to hear you received very good service and that Edgar provided an excellent experience. We truly appreciate you choosing Longo Lexus for your service needs and look forward to welcoming you back! Team Longo Lexus

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