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Longo Lexus

El Monte, CA

4.9
2,481 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,481 Reviews of Longo Lexus

August 28, 2026

The dealership is very clean, and well organized. The staffs are friendly especially Thomas and Denis Lo. More

by Timatshelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo, Thomas Ramos
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Aug 28, 2026 -

Longo Lexus responded

We take pride in keeping our dealership clean, organized, and welcoming, and it’s great to know our team made you feel right at home. We’ll be sure to let them know they made a lasting impression! Longo Lexus Sales team.

August 28, 2026

This is my first time being longo lexus, kelly Yang was excellent customer service. Thank you so much Kelly. More

by Fanny w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
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Aug 28, 2026 -

Longo Lexus responded

We’re so glad your first experience with Longo Lexus was a great one! Kelly is a fantastic part of our team, and we’ll be sure to share your kind words with him. We appreciate you choosing Longo Lexus and hope to see you again for your next visit!

August 26, 2026

My first time at Longo Lexus Service department was a five-star experience. Kelly Yang was great to work with. He was friendly, knowledgeable, informative, and genuinely helpful throughout the entire pro More

by Art T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clem Cisneros, Kelly Yang
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Aug 26, 2026 -

Longo Lexus responded

Wow—thank you for the amazing five-star review! We’re so happy to hear your first visit to Longo Lexus Service was such a great experience. Kelly and Clem will be thrilled to know their extra effort made a difference! We’re lucky to have a team that truly cares about taking care of our guests. We appreciate the recommendation and can’t wait to welcome you back next time!

August 22, 2026

Always a great experience. Excellent customer service from the staff. Will be returning for continuing service for my vehicle. Thank you for the great service. More

by Mister Fuzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Print
Aug 24, 2026 -

Longo Lexus responded

Thank you so much for the kind review! We’re thrilled to hear you had another great experience with our team. We truly appreciate your continued trust and look forward to taking great care of you and your vehicle for many more visits to come! Longo Lexus Service team.

August 19, 2026

I have gotten my service here since I bought my Lexus since 2012. She runs perfect after 200,000 miles. They really take care of you. More

by Riza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Print
Aug 19, 2026 -

Longo Lexus responded

Wow—200,000 miles and still running like a dream! We absolutely love hearing stories like this. Thank you for trusting us with your Lexus since 2012 and for letting us be part of the journey. Here’s to many more happy, smooth miles ahead! Longo Lexus Service team.

August 15, 2026

Very good service. Edgar is excellent I’m enjoy to come to Longo Lexus for service More

by Trinangc1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Print
Aug 17, 2026 -

Longo Lexus responded

We’re glad to hear you received very good service and that Edgar provided an excellent experience. We truly appreciate you choosing Longo Lexus for your service needs and look forward to welcoming you back! Team Longo Lexus

August 14, 2026

Went to have an oil change, came home with my a/c making a noise . Youtube it open my cabin air filter n found a piece of plastic. I bought my car brand new only had it for a year 2000 miles hardly drive it More

by michellechacon13
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Rodolfo Ayala Jr.
Print
Aug 14, 2026 -

Longo Lexus responded

Thank you for sharing your experience and allowing our Service Consultant, Rudy at Longo Lexus, the opportunity to address your concerns directly. We understand how frustrating it can be to experience an unexpected issue after bringing your vehicle in for service, especially with a relatively new vehicle. We appreciate you bringing this matter to our attention and giving us the opportunity to work with you. Please know that if you have any questions or concerns in the future, Rudy and our team are always here to listen.

August 14, 2026

Michael Chico was polite and handled my oil change in a very professional manner. He provided great customer service by focusing on my needs, listening carefully, and making sure I was completely satisfied More

by nnunez440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Print
Aug 14, 2026 -

Longo Lexus responded

Thank you, Norma, for taking the time to share your experience! We’re delighted to hear that Michael provided you with professional, attentive, and friendly service during your oil change. We truly appreciate your recommendation and look forward to serving you again in the future! Longo Lexus Service team.

August 14, 2026

Excellent service at this dealer stuffs are very friendly and kind , I will definitely coming back More

by Lester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Print
Aug 14, 2026 -

Longo Lexus responded

Providing friendly, kind, and outstanding service is always our goal. We truly appreciate your support and look forward to welcoming you back again soon! Longo Lexus Service team.

August 11, 2026

Very knowledgeable sales team. The vehicle was exactly as advertised.I would highly recommend this dealership, based on my experience with them over the past 10 years. More

by scraps09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Lin
Print
Aug 11, 2026 -

Longo Lexus responded

Thank you so much for your kind words and continued trust in our dealership over the past 10 years! We’re thrilled to hear that our knowledgeable sales team provided you with a great experience and that the vehicle was exactly as advertised. Your recommendation means a lot to our entire team @ Longo Lexus.

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