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Longo Lexus

El Monte, CA

4.9
2,445 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,445 Reviews of Longo Lexus

June 18, 2026

Excellent service from Rony and Hieu Li. The experience was fun and outstanding service. Very happy. 😊 Thank you. More

by Pauline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Parada 5 ⭐️ , Hieu Le
Jun 18, 2026 -

Longo Lexus responded

We're thrilled to hear that Rony and Hieu made your experience both fun and memorable. Providing outstanding service and creating a positive, enjoyable atmosphere for our guests is what we strive for every day We're honored to serve you and your auto care needs. Team Longo

June 18, 2026

Friendly and very patient, He treated his guests with the utmost hospitality, for which I gave him a five-star rating. More

by pinky8399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Wu
Jun 18, 2026 -

Longo Lexus responded

Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience. Providing exceptional hospitality and making every guest feel welcome is something we take great pride in, and we're thrilled that this was reflected in your visit. Enjoy what you drive - Team Longo Lexus

June 17, 2026

My salesman, Sabino Cuevas, provided me with excellent service. I could not be more grateful for his assistance in finding my perfect car. He was very understanding of my apprehensions. Additionally, he m More

by MARINE.ARZUMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas
Jun 17, 2026 -

Longo Lexus responded

Thank you so much for your kind words! We're thrilled to hear that Sabino made your car-buying experience such a positive one. His dedication to helping our guests find the right vehicle and feel confident behind the wheel is what it's all about. We'll be sure to share your compliments with Sabino. Congratulations on your new car, and thank you for choosing Longo Lexus

June 16, 2026

Longo Lexus has been my trusted dealership for as long as I can remember. My current service advisor, John Yang, is trust worthy and takes care of my service with my interests at heart. In fact, all the ad More

by egkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, Francis Saldana, John Yang
Jun 16, 2026 -

Longo Lexus responded

Thank you for your continued trust and loyalty to Longo Lexus. We're delighted to hear that John has consistently provided you with honest, trustworthy service and has always kept your best interests in mind. Make it a great day and please hurry back - Longo Lexus

June 16, 2026

I always enjoy going to longo Lexus great service , caring people from the hello to the goodbye desk and nice environment with cup of coffee and snack More

by Lubana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Every one , Gerardo Ayala, Rodolfo Ayala Jr., Laura Montes
Jun 16, 2026 -

Longo Lexus responded

We love hearing that! Thank you for being such a loyal part of the Longo Lexus family.

June 16, 2026

Longo Lexus is the best Lexus dealership in Los Angeles County! I've been consistently impressed by the professionalism and care I receive at every visit. They genuinely care about maintaining my vehicle a More

by praying365247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, Michael Chico
Jun 16, 2026 -

Longo Lexus responded

Thank you for your feedback. Providing professional, attentive service and helping keep your vehicle in excellent condition are always our top priorities. We truly appreciate your trust and look forward to continuing to serve you for many years to come. Thank you for choosing Longo Lexus!

Jun 16, 2026 -

praying365247 responded

You are very welcome.

June 15, 2026

My husband and I have been having our car serviced at Longo Lexus since we purchased it 5 years ago. We have never had a bad experience. I am the one who usually takes the car for service and it's so ref More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked also (in the past) with Jim Palmer who was also very good. , Rodolfo Ayala Jr.
Jun 16, 2026 -

Longo Lexus responded

Thank you so much for taking the time to share your experience and for trusting us with your vehicle over the past five years. We are truly humbled by your kind words and grateful for the opportunity to serve you and your husband. It's wonderful to hear that our team has consistently made you feel welcome and well cared for during each visit. Providing exceptional service with a friendly smile is what we strive for every day, and we're delighted that this has been reflected in your experiences with us - Hurry back Longo Lexus

June 14, 2026

Outstanding service! Highly recommend this service center! The team was professional, up-front, and genuinely cared about my vehicle. More

by tdiana_truong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jun 15, 2026 -

Longo Lexus responded

Thank you for your kind recommendation! We're thrilled to hear our team provided professional, transparent service and showed genuine care for your vehicle. We appreciate your trust and support. Longo Lexus

June 14, 2026

Long time Longo customer for buying 3 Lexus cars and services here. Modern and clean facility. Friendly staff. Buying process is easy and quick. More

by Kle10usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Jun 15, 2026 -

Longo Lexus responded

Thank you for your continued loyalty and for choosing us for your three Lexus purchases and service needs over the years. Your trust means a great deal to us and we look forward to providing you with the same exceptional experience for many years to come. Longo Lexus

June 11, 2026

Christopher Tenorio was amazing! ! He was easy to work with and he made buying a car easy!! More

by alslighthouse4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Jun 12, 2026 -

Longo Lexus responded

Making the car-buying process easy, enjoyable, and stress-free is exactly what we strive for. We'll be sure to share your kind words with Christopher and recognize him for his outstanding service. Congratulations on your new vehicle, and thank you for choosing Longo Lexus

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