Back

Longo Lexus

El Monte, CA

4.9
2,247 Reviews

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

2,247 Reviews of Longo Lexus

August 24, 2025

Sergio did a fine job selling us the car to replace the old one. His assistance is what I had expected.. Keep up the good job Sergio More

by RiverA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian, Lexus Specialist, Sergio Orozco
Aug 25, 2025 -

Longo Lexus responded

Thank you for your kind words! We're happy to hear that Sergio met your expectations and made the process of replacing your old vehicle a smooth one. Enjoy your new car, and we look forward to seeing you again down the road! Team Longo

August 23, 2025

Rodolfo the service rep is very pleasant. Not condescending like the reps at other Lexus dealerships can be. Having tried other Lexus dealerships, I feel that Longo has the nicest staff and t More

by aty777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Aug 25, 2025 -

Longo Lexus responded

Thank you for the great feedback! We're so glad to hear that Rodolfo provided a welcoming and respectful experience — that's exactly the kind of service we strive for. It's wonderful to know that you’ve found our team at Longo to be both kind and honest. We truly appreciate your trust and look forward to serving you again in the future!

August 23, 2025

Longo Lexus is really a great place for me to get my car. This is my 3rd time to get from them. A great dealership providing excellent service as also provided by my sales rep Tony Manarto! Very knowledgeabl More

by Thunderball778
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, who taught us navigating the car, Tony Minarto
Aug 23, 2025 -

Thunderball778 responded

I have verified my response

August 22, 2025

Isaac Kim was friendly and honest. He is professional and reliable. Isaac was always a couple steps ahead and made purchasing the vehicle an easy experience. More

by Rselruler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Aug 22, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience! We're so glad to hear that Isaac made your vehicle purchase smooth and enjoyable. His honesty, professionalism, and attention to detail truly reflect the values we strive for at Longo Lexus. We appreciate your trust and please enjoy what you drive!

August 22, 2025

It has been more than ten years since I had my car, a 2016 LX570 serviced at Longo Lexus. It is the true professionalism as well as perfect servicing quality which keep bringing me back to Longo Lexus. I More

by Lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Beau Ly, David Parada, Rene Reynoso
Aug 22, 2025 -

Longo Lexus responded

Thank you so much for your kind words and continued loyalty over the past decade! We’re honored to have earned your trust through our service and professionalism. Hearing that your experience with your 2016 LX570 has led you to consider another Lexus from us truly means a lot. We look forward to welcoming you back and continuing to provide the excellent care you’ve come to expect from Longo Lexus.

August 21, 2025

I contacted the dealer after finding the car l was looking for on line spoke to David and he made an offer that was perfect he sent me all the information and paperwork on line we agreed to come in on More

by P&G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Aug 21, 2025 -

Longo Lexus responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that David provided such exceptional service and made your car-buying process smooth and pressure-free. It's great to know that you found the perfect car and that our team made you feel welcomed and supported throughout the entire process. Enjoy what you drive - Team Longo

August 18, 2025

Victor R was extremely knowledgeable and helpful to the very end of our transaction. The staff was also great, and would highly recommend this dealership to all of my friends. More

by Michael Munoz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Aug 18, 2025 -

Longo Lexus responded

Thank you for the awesome review! We're so glad Victor was able to guide you smoothly through the entire process. We're also happy to hear the rest of the team made a great impression. Your recommendation means a lot to us, and we can’t wait to help your friends find their perfect cars too!

August 18, 2025

If it weren’t for Victor and Frances, I would never go to Longo, especially having to deal with one of their service advisors More

by wkmorimoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes, Francis Saldana
Aug 18, 2025 -

Longo Lexus responded

We’re so glad Victor and Francis are your go to team members. They’re true rockstars, and we’re lucky to have them on the team. Hope to see you again soon - Team Longo

August 18, 2025

The service is quick. I was in and out in a matter of minutes. I was able to get a loaner without a problem. And when I returned the car was waiting for me. More

by Ktwin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Aug 18, 2025 -

Longo Lexus responded

We're glad to hear everything went smoothly and efficiently, from the quick service to the hassle-free loaner process. It’s great to know your vehicle was ready and waiting for you. We appreciate your feedback and look forward to seeing you next time!

August 18, 2025

Great service always fair pricing. Francis always makes me feel comfortable with all his suggestions for my vehicle. More

by airwill90746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Aug 18, 2025 -

Longo Lexus responded

Thanks for the great review! We’re so happy to hear you’re getting top-notch service that’s what we aim for! See you next time for another smooth and friendly visit! Team Longo Lexus