
Longo Lexus
El Monte, CA
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2,273 Reviews of Longo Lexus
It was easy when we asked for test drive, and it was a fast and a pleasant experience at the time of purchase. Chritsopher Tenorio, our sales person ,was super helpful, well versed in the vehicles feature fast and a pleasant experience at the time of purchase. Chritsopher Tenorio, our sales person ,was super helpful, well versed in the vehicles features and knowledgeable in the deals that the dealer had to offer. He was so patient and really resourceful to help us get the best deal possible. Overall have all good things to say. One can only hope that every business would be as professional as they were with us. More
Very helpful and finished on a timely manner. Service was great and they are organized. The scheduler was very kind and gave great information and quote too! Service was great and they are organized. The scheduler was very kind and gave great information and quote too! More
Excellent communication and great insight on the different vehicles allowing for an informed decision. Once the decision was made, delivery was quick and professional. All questions answered and t different vehicles allowing for an informed decision. Once the decision was made, delivery was quick and professional. All questions answered and the entire experience could not have been smoother. More
I just wanted to take a moment to sincerely thank the service consultant Beau Ly for the exceptional service he provided in helping diagnose the issue with my car. Even though the issue with the car is s service consultant Beau Ly for the exceptional service he provided in helping diagnose the issue with my car. Even though the issue with the car is still unresolved, Beau’s absolute professionalism, friendliness, relentless efforts, and dedication to understanding and diagnosing the problem went above and beyond my expectations. Having been a loyal customer of Longo Lexus for many years, I can confidently say that Beau is the best representative I’ve ever had the pleasure of working with. His commitment to truly helping customers is something rare and greatly appreciated. My most sincere Thank You again to Beau Ly for his outstanding support. He certainly made my experience with Longo so smooth and stress-free, and it truly means a lot. Beau is absolutely THE BEST!!! P.S. currently the problem with my 2024 RX350h AWD is still unresolved. The problem is intermittent and unpredictable, making it challenging to replicate since it happens irregularly and without warning. I really do hope Longo Lexus can help me in resolving/fixing the problem with my new vehicle More
I purchased my RX350h in March 2025 from Longo Lexus. . I was satisfied with sales process. I recently did first complimentary service at Long Lexus. Great service, everything was handled in very professi . I was satisfied with sales process. I recently did first complimentary service at Long Lexus. Great service, everything was handled in very professional and curious way. More
Normal service my service consultant Veronica was very helpful and was also concerned if I had any other issues with the car.. Very friendly and helpful definitely will be back for further service needs helpful and was also concerned if I had any other issues with the car.. Very friendly and helpful definitely will be back for further service needs More
Jackson went above and beyond in giving me and my husband stellar service. This is my 3rd purchase and all of the salesmen are courteous and professional. stellar service. This is my 3rd purchase and all of the salesmen are courteous and professional. More