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Longo Lexus
El Monte, CA
2,173 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,173 Reviews of Longo Lexus
July 12, 2025
The service representative who assisted me was very patient, understanding and professional. He didn’t suggest unnecessary work needed in my car and advised other issues could be handled at a later dat patient, understanding and professional. He didn’t suggest unnecessary work needed in my car and advised other issues could be handled at a later date, He also advised of any discounts currently offered, which saved me money. More
by Y_DALEU_2000
Employees Worked With
Michael Chico
July 12, 2025
The car buying experience was very pleasant. There was already an interested buyer when we arrived to test drive the car that we wanted to take. While waiting, our salesperson, Hieu, was very he There was already an interested buyer when we arrived to test drive the car that we wanted to take. While waiting, our salesperson, Hieu, was very helpful in finding the right car for us. Hieu was excellent in explaining the features of the car. That we finally bought. We are happy with our purchase. Overall, the experience was excellent. More
by faustria
Employees Worked With
Hieu Le
July 11, 2025
Service staff are very professional and helpful. Early this week I was assisted by Ruddy Ayala and as always, he made sure that my car was well taken care of; and also kept me informed about the iss Early this week I was assisted by Ruddy Ayala and as always, he made sure that my car was well taken care of; and also kept me informed about the issues and the required repairs. Thank you Ruddy! More
by arge.pomar
Employees Worked With
Jennifer Nam, Rodolfo Ayala Jr.
July 11, 2025
Prompt and amazing customer service. Quickest car purchase I have ever done. Jackson and Jose were very helpful, attentive and answered all my questions. Had an overall great experience! Quickest car purchase I have ever done. Jackson and Jose were very helpful, attentive and answered all my questions. Had an overall great experience!! More
by chavezjb
Employees Worked With
Jackson Le, Luis Hernandez
July 11, 2025
I went for the complimentary 5k service. Michael was on top of everything from his manners and professionalism to his warmth and genuine nature. When the car was ready he met me to make sure Michael was on top of everything from his manners and professionalism to his warmth and genuine nature. When the car was ready he met me to make sure the tech employee was there to assist me as well. The service was so fast - half the time I expected. Bathrooms and facilities are super clean. I live closer to another dealership, but chose longo for this reason. Thank you! See you in another 5k! Ps loving my new Lexus lx - bought it as my lifer car. Couldn’t love it more More
by jennagonzalez55
Employees Worked With
Front desk staff were also so kind and even helped me find a grocery store near by to get seaweed snacks :) , Michael Chico
July 10, 2025
I had a great experience at Longo Lexus, especially thanks to Marc Fata and David Truong. I recently purchased a Lexus GX 550, and they made the entire process smooth, professional, and stress-free. thanks to Marc Fata and David Truong. I recently purchased a Lexus GX 550, and they made the entire process smooth, professional, and stress-free. Both Marc and David were incredibly respectful of my time and didn’t try to push any extra services or hidden fees, the final price was exactly what we had discussed from the beginning. That level of transparency and efficiency is rare and truly appreciated. If you're in the market for a Lexus, I highly recommend working with Marc and David. They made the experience quick, honest, and enjoyable. More
by Pouya M. Sadeghi
Employees Worked With
David Truong, Jose Mendoza, Marc Fata
