About Us
Copyright 2017 DR Media Holdings, LLC
Search
Back

Longo Lexus

3.6

139 Lifetime Reviews

3530 Peck Rd, El Monte, California 91731
Call (855) 799-8270

Top Reviewed Employees

George Kantanto, Internet Sales Associate, Longo Lexus

George Kantanto

Internet Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Sergio Orozco, Fleet Sales Associate, Longo Lexus

Sergio Orozco

Fleet Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ed Perez, New Car Sales Associate, Longo Lexus

Ed Perez

New Car Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Man Wong, Assistant Service Manager, Longo Lexus

Man Wong

Assistant Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

September 14, 2017

"Best car buying experience we have EVER had!"

- KatsPlay

Our sales consultant, Sergio Orozco, provided us with the most impressive quality service throughout purchasing our new Lexus. In fact, it was so good we bought our first car from him in February, bought another in July, then sent our daughter to him in August for a third purchase. Sergio is honest in his dealings, possesses in-depth product knowledge, doesn’t pressure you and is very accommodating and patient. He went above and beyond the norm and helped us negotiate for the best deals possible. Sergio made what is usually a stressful process, a pleasant experience! We recently had the first service on our car and I was again impressed with Longo’s customer service and performance. Check in was handled efficiently, they communicated appropriately and kept to their time commitment. Their service lounge is first rate with great wifi, comfortable seating and free snacks. I definitely recommend to Longo Lexus to anyone and everyone!!

Read More

Employees Worked With

Sergio Orozco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 13, 2017

"Best Coast to Coast"

- Bluewarner

Always professional and outstanding work. Normally bring in for service, unfortunately brought in after son had a collision. Looks outstanding and wasn't released until right.

Read More

Employees Worked With

Enrique

August 11, 2017

"Worst Dealership Ever"

- nomorelexus

Lousy service, lousy customer relations. Sales department lied to us when we bought the car. Talked us into an expensive Platinum Coverage Level only to find out that it's unnecessary - that we should have bought a cheaper option - a pre paid maintenance plan that was NOT presented to us at the time of sale. Once we discovered the error, Longo Lexus would not refund our money without pro-rating it - - for nothing - - and would not allow us to buy the appropriate policy. Spoke to Lexus Corporate, who would do nothing to help BTW, but did say that the dealership could refund our money and could allow the purchase of another policy IF the dealership allowed it. Service isn't any better: tried to give me the wrong car, didn't wash the car, and took an hour at service to get a loaner. At Glendale Lexus they will fix paint chips for free, at Longo they told me buy paint and do it myself. If we were Asian, I think we would have had better service.

Read More

Employees Worked With

Paul Kim
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Sales Manager, Warranty Department, Financial Services and Customer Relations Manager.

Featured Inventory

New 2017 Lexus RX, $52539

2017 Lexus RX

$52,539

View Vehicle Details
New 2017 Lexus RX, $52539

2017 Lexus RX

$52,539

View Vehicle Details
New 2017 Lexus RX, $55519

2017 Lexus RX

$55,519

View Vehicle Details
New 2017 Lexus IS, $39170

2017 Lexus IS

$39,170

View Vehicle Details

Photos & Amenities

  • Onsite Subway Sandwich
  • Starbucks Onsite
  • Verizon Wireless Store Onsite
  • AAA Insurance Office Onsite
  • Free Delivery Service for New/Used Vehicles within 100 Miles
  • Collision Repair Center (Body Shop)
  • Enterprise Rental Car Offices Onsite
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Shuttle Service
  • Guest Business Center
  • Free WiFi
  • Free use of iPads
  • Express Service
  • Authorized Parts Store
  • Television