
Longo Lexus
El Monte, CA
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2,190 Reviews of Longo Lexus
I had a fantastic experience with Longo Lexus. All the staff was great. My service rep was Christopher Tenorio. He made the experience of buying my first Lexus vehicle very easy and enjoyable. Thi All the staff was great. My service rep was Christopher Tenorio. He made the experience of buying my first Lexus vehicle very easy and enjoyable. This is probably not the last Lexus I purchase from them. I totally recommend Longo Lexus and Christopher without hesitation. More
Another excellent experience with Lexus Service dept. My service rep was James Dahlstein. James is extremely knowledgeable, professional & has excellent customer Svc skills. He explained in detail what My service rep was James Dahlstein. James is extremely knowledgeable, professional & has excellent customer Svc skills. He explained in detail what services were needed. If I had any questions, he did not hesitate to answer them. Once the car was examined by technician, James Ancira. He followed up with to me to ensure I understood all repairs needed. To me communication and customer satisfaction is key. He did a top notch job in this area 👍🏼 Also James Ancira did an amazing job doing an extensive exam of my car & found repairs that I didn’t know my 2015 needed. Thank you so much James A for being so thorough!!! We need more Techs like you. I truly appreciate you & your detail-oriented service. Thank you James D. and James A. for your superb service!!!! More
I recommend Longo Lexus to everyone! I made the mistake of taking my car to crown Lexus once because it was closer, but that was a huge mistake. Never again. I recommend Longo to everyon I made the mistake of taking my car to crown Lexus once because it was closer, but that was a huge mistake. Never again. I recommend Longo to everyone. Their service goes above and beyond. No one comes close. More
It was a great experience to buy the vehicle through Longo. I had a pleasure to meet with David Truong who is very friendly and profesional. He helped me the entire process which made the purchase eas Longo. I had a pleasure to meet with David Truong who is very friendly and profesional. He helped me the entire process which made the purchase easy and simple. More
It was a smooth transaction. We communicated what we wanted with our online sales rep Oscar Fragoso and he was attentive and stayed on it until a vehicle came up. Completing t We communicated what we wanted with our online sales rep Oscar Fragoso and he was attentive and stayed on it until a vehicle came up. Completing the transaction at the dealership was a breeze. Thanks to misters Fragoso and Nguyen we were able to drive home with our new Overtrail! More
It's a wonderful dealership. We have been customers for close to 20 years and have been very happy with their sales and service teams. We have been customers for close to 20 years and have been very happy with their sales and service teams. More