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Longo Lexus

El Monte, CA

4.9
2,190 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,190 Reviews of Longo Lexus

July 22, 2025

I had a fantastic experience with Longo Lexus. All the staff was great. My service rep was Christopher Tenorio. He made the experience of buying my first Lexus vehicle very easy and enjoyable. Thi More

by jmramosperezmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Jul 22, 2025 -

Longo Lexus responded

Thank you so much for your kind words! We're so happy to hear that your first Lexus buying experience was such a positive one. Chris and the entire Longo Lexus team work hard to make every visit easy and enjoyable, and it’s great to know they made such a strong impression. We truly appreciate your recommendation and are honored to be part of your Lexus journey. We look forward to welcoming you back whenever you're ready for your next vehicle!

July 22, 2025

Another excellent experience with Lexus Service dept. My service rep was James Dahlstein. James is extremely knowledgeable, professional & has excellent customer Svc skills. He explained in detail what More

by Daphnie.huggins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Jul 22, 2025 -

Longo Lexus responded

Thank you so much for your kind and thoughtful words! We truly appreciate you taking the time to share your experience with us. It’s wonderful to hear how well James D and James A took care of you. Their dedication to clear communication, attention to detail, and commitment to outstanding service really shine through in your visit. We're so glad you felt supported and well-informed throughout the process. Feedback like yours means the world to us—and to James & James., who will be so happy to know their hard work made a difference. Thank you again for your trust and loyalty. We’re grateful to have you as part of the Lexus family! Team Longo

July 21, 2025

Beau has always been a courteous and effective communicator. Great service advisor consistently making my service appointments pleasant. More

by eric_chan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jul 21, 2025 -

Longo Lexus responded

We’re so glad to hear Beau has consistently made your service visits pleasant! His courteous and clear communication truly reflects the level of care we aim to provide. We appreciate your continued trust in us! Longo Lexus

July 20, 2025

Professional friendly service. Very good communication and explain in detail about the cost of the services. More

by jingtsui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Jul 21, 2025 -

Longo Lexus responded

We’re happy to hear you experienced professional and friendly service with clear communication. Providing detailed information about costs is important to us, and we’re glad it made a difference for you! Team Longo

July 20, 2025

I recommend Longo Lexus to everyone! I made the mistake of taking my car to crown Lexus once because it was closer, but that was a huge mistake. Never again. I recommend Longo to everyon More

by josephcrosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, Robin Ho, Rene Reynoso
Jul 21, 2025 -

Longo Lexus responded

We truly appreciate you choosing Longo Lexus and taking the time to share your experience. It means a lot to hear that our service stood out and went above and beyond your expectations. We’re honored to be your trusted choice and look forward to continuing to take great care of you and your vehicle! Hurry back - Team Longo Lexus

July 19, 2025

it was a pleasure working with salesman isaac kim and rony parada who helped us in finance. More

by olivialynn4904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
rony parada , Isaac Kim, Fiona Li
Jul 21, 2025 -

Longo Lexus responded

Isaac and Rony really appreciate your kind words! They’re glad they could assist you with the sales and finance process. It was a pleasure working with you and please enjoy what you drive - Team Longo Lexus

July 19, 2025

It was a great experience to buy the vehicle through Longo. I had a pleasure to meet with David Truong who is very friendly and profesional. He helped me the entire process which made the purchase eas More

by Kelly Vo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Jul 21, 2025 -

Longo Lexus responded

We’re glad your experience buying a vehicle through Longo Lexus was a great one! David is happy to have helped make the process easy and simple for you. Thanks for sharing your kind words!

July 18, 2025

It was a smooth transaction. We communicated what we wanted with our online sales rep Oscar Fragoso and he was attentive and stayed on it until a vehicle came up. Completing t More

by Overtrail plus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Nguyen, Oscar Fragoso
Jul 18, 2025 -

Longo Lexus responded

We're so glad to hear that your transaction went smoothly and that Oscar was attentive and persistent in helping you find the right vehicle. It's great to know that the in-store process was just as seamless, and we're thrilled that both Oscar and James made it a breeze for you to drive home in your new Overtrail! We appreciate your trust in us and look forward to serving you again in the future. Enjoy your new ride! Team Longo

July 17, 2025

Excellent service and all the staff are courteous, helpful and professional. My car was ready on time. More

by tnkrbl74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jul 17, 2025 -

Longo Lexus responded

We're delighted to read of the caring attention provided by Francis and the service team @ Longo Lexus. Make it a great day and hurry back

July 17, 2025

It's a wonderful dealership. We have been customers for close to 20 years and have been very happy with their sales and service teams. More

by SG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Jul 17, 2025 -

Longo Lexus responded

Thank you for your kind words and for being a loyal customer for nearly 20 years AMAZING!. We're glad to hear that you've been happy with our sales and service teams. We truly appreciate your continued support and look forward to serving you in the future. Team Longo

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