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Longo Lexus
El Monte, CA
2,246 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,246 Reviews of Longo Lexus
September 01, 2025
Longo Lexus is the best! They are very customer friendly and will do whatever it takes to earn your business and trust. I have been a long-time customer, and am constantly im They are very customer friendly and will do whatever it takes to earn your business and trust. I have been a long-time customer, and am constantly impressed by their service. Last time, when they serviced my vehicle, they detected a crack in the windshield and replaced the entire windshield. When there were subsequent issues, they flat-bed trucked my car back to the dealership, fixed it, and made everything right. Man Wong, my service rep, was communicative every step of the way (and even after the repairs took place). More
by Luk
Employees Worked With
Man Wong
August 31, 2025
Customer service with Man Wong . .excellent! Very helpful..very professional…also very pleased with car on pick up..did great job cleaning inside & outside! Very much appreciated!! .excellent! Very helpful..very professional…also very pleased with car on pick up..did great job cleaning inside & outside! Very much appreciated!! More
by Karenmurin
Employees Worked With
Man Wong
August 31, 2025
I keep returning because of the customer service. The service representative is always friendly and thorough when he goes over the needs of my car.. The service representative is always friendly and thorough when he goes over the needs of my car.. More
by D.Sun
Employees Worked With
Willy Lam
August 30, 2025
Professional and service was great! It was my first maintenance service for my car and Beau Ly assisted me. He explained the service for my car and followed up to make sure everything It was my first maintenance service for my car and Beau Ly assisted me. He explained the service for my car and followed up to make sure everything was good. Attention to detail and great customer service! More
by vitamincindy
Employees Worked With
Beau Ly
August 27, 2025
Monica Lopez was an excellent, patient, and diligent salesperson. She assisted us with our brand-new RX 350h Premium and went above and beyond by following up with the supplier to ensure the car arrived salesperson. She assisted us with our brand-new RX 350h Premium and went above and beyond by following up with the supplier to ensure the car arrived on time. We truly appreciated her professionalism and kindness, and we would gladly return to Monica Lopez for our next family Lexus! More
by Mira.Laksana
Employees Worked With
Monica Lopez
August 27, 2025
My service experience was very professional and friendly. Everything about my service was explained in full detail, and all my questions were answered. And I had minimal wait time for my service to be comple Everything about my service was explained in full detail, and all my questions were answered. And I had minimal wait time for my service to be completed. Thank You service advisor Chico More
by Alinehasscents
Employees Worked With
Michael Chico
August 25, 2025
Longo Lexus always has great customer service service and the mechanic they as well provide great customer service.. I highly recommend recommend, you bring your vehicle to Longo Lexus for your next service. the mechanic they as well provide great customer service.. I highly recommend recommend, you bring your vehicle to Longo Lexus for your next service. Thanks Edgar for always being there for me. More
by salvisionhomes
Employees Worked With
Edgar Anzaldo
August 24, 2025
Sergio did a fine job selling us the car to replace the old one. His assistance is what I had expected.. Keep up the good job Sergio old one. His assistance is what I had expected.. Keep up the good job Sergio More
by RiverA
Employees Worked With
Brian, Lexus Specialist, Sergio Orozco
