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Longo Lexus

El Monte, CA

4.9
2,415 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,415 Reviews of Longo Lexus

May 12, 2026

K For as long as I have been going to Longo Lexus, I feel Kelly Yang has always given me the best advice in true and unbiased manner. I have always relied on his guidance and recommendations. I can’t sa More

by joe.lamas1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, Juan Aldana
May 12, 2026 -

Longo Lexus responded

Providing peace of mind and exceptional care for your Lexus is always our goal, and we’re grateful for the opportunity to serve you. We sincerely appreciate your loyalty and look forward to continuing to deliver the professional service experience you deserve for many years to come. Longo Lexus

May 11, 2026

The services advisor provided good service and updated during the maintenance. Will continue to the maintenance service here More

by happynessjosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
May 11, 2026 -

Longo Lexus responded

We truly appreciate your support and trust in our team. We look forward to continuing to take care of your vehicle’s maintenance needs in the future. Longo Lexus

May 10, 2026

The service I received when I had my car serviced was very good. I got my car back when they said it would be ready. More

by Donpetrushkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
May 11, 2026 -

Longo Lexus responded

We’re glad to hear your service visit went well and that your vehicle was ready exactly when promised. Timely, reliable service is very important to us, and it’s great to know we delivered that for you. Hurry back - Team Longo Lexus

May 10, 2026

Awesome service, Ray went above and beyond to answer my questions and make the purchase a seamless experience. More

by peter69251
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Huang
May 11, 2026 -

Longo Lexus responded

Thank you so much for your feedback and congratulations on your purchase! We’re happy to hear Ray provided outstanding support and took the time to answer all your questions. Making the buying process smooth and stress-free is always our goal, and it’s great to know your experience reflected that. Enjoy what you drive - Team Longo

May 09, 2026

Tomson was very professional and very helpful. I will be buying another car from him More

by Secgordo69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep
May 11, 2026 -

Longo Lexus responded

We truly appreciate your trust and look forward to assisting you again when you’re ready for your next vehicle! Longo Lexus

May 09, 2026

I have bought 3 cars from Long Lexus over the last 24 years. They have been so courteous, friendly, reliable and honest. I have loved my cars and the service. More

by Sadybech
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 11, 2026 -

Longo Lexus responded

Wow—what an incredible milestone! Three cars over 24 years is true loyalty, and we’re genuinely honored to have been part of your journey for so long. It means a lot to hear that you’ve consistently experienced courteous, friendly, reliable, and honest service. We’re also thrilled to know you’ve loved your vehicles and the care you’ve received along the way. Team Longo Lexus

May 09, 2026

Excellence service They were on time and professional kept up with all the information and time More

by Ranbirsingh1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
May 11, 2026 -

Longo Lexus responded

We’re delighted to hear that you received excellent service and that everything was handled in a timely and professional manner. Keeping our guests informed throughout the process is very important to us, and we’re glad our team delivered a smooth experience. Longo Lexus

May 09, 2026

Definitely a great dealership with outstanding service! I’ve been coming here for the past 3 years with my RX, and the experience has always been exceptional. Rene Reynoso has been my service consultant si More

by Janny K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
May 11, 2026 -

Longo Lexus responded

Thank you for your continued trust and loyalty over the past three years! We’re truly honored to have been part of your Lexus ownership experience and are thrilled to hear that every visit has been exceptional. Rene will be delighted to know his honesty, professionalism, and attentive care have made such a positive impact. Team Longo

May 07, 2026

Rodolfo really help me a lot . he took his time explaining my situation on my vehicle. He went above and beyond and extra to help me . More

by cobra2553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
May 07, 2026 -

Longo Lexus responded

We’re so glad to hear Rudy went above and beyond to help you and took the time to clearly explain everything regarding your vehicle. Providing caring, attentive service is what we strive for, and it’s wonderful to know Rudy made such a positive impact. Team Longo

May 06, 2026

Great dealership and friendly, helpful staff. Excellent experience with service advisor Mr Man Wong who’s always been professional and provided great customer care! Good follow-up after service, More

by lax2170wei
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
May 06, 2026 -

Longo Lexus responded

We’re delighted to hear you had a great experience with our team and that Man continues to take excellent care of you. Professional service, strong follow-up, and friendly support are exactly what we aim for every visit. Longo Lexus

May 07, 2026 -

lax2170wei responded

Reviewed and no other comments. Thank you!

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