Longo Lexus

I dropped my car off for an oil change Friday at 1, didn’t hear back that day even though they said they would call me after checking it out….. Saturday I had to call 5 times to get a response Finall didn’t hear back that day even though they said they would call me after checking it out….. Saturday I had to call 5 times to get a response Finally picked my car up about 3:30 Saturday. Communicate better or your people are overworked!!! More

The office is clean, friendly and helpful and I appreciate for the all question has been answered very quick and satisfied appreciate for the all question has been answered very quick and satisfied More

5 start treatment. Thank you! I will be back again. Fast experience too. Rental experience is great. Thank you! I will be back again. Fast experience too. Rental experience is great. More

Longo El Monte has been my go-to dealer for 2 decades. Their sales reps & service consultants are first-rate👍👏 Taking in my car for service is truly a breeze, a stress-free experience w/ excellent custo Their sales reps & service consultants are first-rate👍👏 Taking in my car for service is truly a breeze, a stress-free experience w/ excellent customer service, attentive responsiveness & speedy turnaround. Shout-out to Man Wong who is always accessible by telephone text email without fail. He is an all-around exemplary professional; there isnt one recommendation for change except for Longo to clone more like him. A+++ 100% More

Our service representative Kelli Yang is always very helpful in making sure we get our car needs taken care of. helpful in making sure we get our car needs taken care of. More

Awesome service from Jim Palmer. Attention to every detail. Thank you Jim for your help! Attention to every detail. Thank you Jim for your help! More

I've always had a great experience at Longo Lexus. I've purchased two cars from Longo. Friendly and helpful sales rep, accounting and service department. Tony is who helped me with my most recent purc I've purchased two cars from Longo. Friendly and helpful sales rep, accounting and service department. Tony is who helped me with my most recent purchase. Definitely ask for him! More

A clean office and organized. Staffs are professional. Provided good services. Documents are detailed and cleared. Staffs are professional. Provided good services. Documents are detailed and cleared. More

My service advisor, Francis Saldana, has provided me highly satisfying service experience at the dealership. The dealership itself also has great after sales service. All three of my Lexus were bought highly satisfying service experience at the dealership. The dealership itself also has great after sales service. All three of my Lexus were bought at this dealership! More

Always been 5 Stars and this visit with Francis Saldana, Lexus Service Advisor was 10 Stars. Lexus Service Advisor was 10 Stars. More