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Longo Lexus

Name: Longo Lexus
Address: 3530 Peck Rd, El Monte, CA, 91731, US
Telephone: (626) 652-3381
Rating: 4.9

4.9

2,417 Reviews

3530 Peck Rd, El Monte, California 91731

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Sales: (626) 652-3381

Call (626) 652-3381

Longo Lexus

El Monte, CA

4.9

2,417 Reviews

Call Dealership (626) 652-3381

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3530 Peck Rd

El Monte, CA

91731

Directions

4.9

2,417 Reviews

Write a Review

View 6 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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friendly staff car service communication make appointment repair time Long Beau

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2,417 Reviews of Longo Lexus

May 10, 2022

SERVICE VISIT

Longo Lexus went above and beyond, very knowledgeable team. Impressed will recommend and keep returning team. Impressed will recommend and keep returning More

by rocioayalacruz526

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Edgar Anzaldo

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May 11, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - we're honored to serve you and we never want you going anywhere else but Longo - Make it a great day!

May 09, 2022

SALES VISIT - NEW

Helpful and explain clearly about the car. discuss all the details on the car and payment plan discuss all the details on the car and payment plan More

by annemtrx

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dixon Pai

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May 09, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and enjoy what you drive

May 08, 2022

SALES VISIT - NEW

I like my service advisor Ms Jennifer Lew. She’s took care to correct the concerns I came for the services. I highly recommend Jennifer. She’s took care to correct the concerns I came for the services. I highly recommend Jennifer. More

by Vwang

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

No TV listed

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May 09, 2022 -

Longo Lexus responded

Thank you for the kind mentions on DealerRater about your visit to Longo Lexus. Make it a great day and hurry back - Team Longo

May 08, 2022

SERVICE VISIT

As always, my Service Advisor Robin Ho, goes above & beyond with his Awesome Professionalism in his work & attention to detail. All the other Service Advisors should follow in his footsteps with his po beyond with his Awesome Professionalism in his work & attention to detail. All the other Service Advisors should follow in his footsteps with his positive attitude, excellent customer service & knowledge with his vehicles. Thank you very much, Robin Ho & Longo Lexus. I have been a loyal customer for over 7+ years. More

by Bruce Poon

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Robin Ho

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May 09, 2022 -

Longo Lexus responded

Thank you Mr. Poon for being the most important part of our business and we're honored to serve you. Here's to many more years to come with Longo Lexus

May 08, 2022

SERVICE VISIT

Very professional;great service. The work was completed on time and at a fair price. The work was completed on time and at a fair price. More

by azavala

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Man Wong

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May 09, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - Thank you for the 5-star Rating and please hurry back

May 08, 2022

SALES VISIT - NEW

Sabino was extremely helpful & knowledgeable in helping me get a vehicle. He made the process so easy. me get a vehicle. He made the process so easy. More

by dccaldel

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Sabino Cuevas

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May 09, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - enjoy what you drive and welcome to the Longo Family

May 06, 2022

SERVICE VISIT

Great service! Constantly updates the progress and vehicle maintenance was completed ahead of time. My service advisor Beau was excellent Constantly updates the progress and vehicle maintenance was completed ahead of time. My service advisor Beau was excellent More

by Gary C

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Beau Ly

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May 09, 2022 -

Longo Lexus responded

Thank you Gary for the kind posting on DealerRater and entrusting us with your servicing needs - Team Longo

May 06, 2022

SERVICE VISIT

Wonderful and professional services. Impressive on your representative making my life easy and comfortable thanks Impressive on your representative making my life easy and comfortable thanks More

by Sophia.urias

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Michael Chico

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May 07, 2022 -

Sophia.urias responded

Good response

May 06, 2022

SERVICE VISIT

Very disappointed with the service manager they way my problem has been handle. I have come in 3 times with the same mechanical problem and nothing has been done. Therefore, I gotten an attorney to hand problem has been handle. I have come in 3 times with the same mechanical problem and nothing has been done. Therefore, I gotten an attorney to handle this matter. More

by Golfpar72

Recommend Dealer

Employees Worked With

Jim Palmer

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May 02, 2022

SERVICE VISIT

I have already written a review yesterday. Anyway here it is again. I have been using this dealership (LONGO) for almost 6 years and have had excellent and satisfactory service every t Anyway here it is again. I have been using this dealership (LONGO) for almost 6 years and have had excellent and satisfactory service every time especially this latest with Beau Ly. He was very helpful and courteous and have my problems taken care of. More

by susan.q.ong

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Beau Ly

Report | Print

May 02, 2022 -

susan.q.ong responded

I have written a review 2 times and sent it and I am not going to do it again, I don't know why you are not receiving it.

May 03, 2022 -

Longo Lexus responded

Thank you for starting our week @ Longo Lexus with a smile and delighted to read of the caring attention provided by Beau. Make it a great day and please hurry back

Longo Lexus

Longo Lexus Awards Awards

2,417 Reviews of Longo Lexus

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