
Longo Lexus
El Monte, CA
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2,076 Reviews of Longo Lexus
I like longo Lexus service with Jame Palmer. We are happy with service. He is friendly and good advice . Finish the job done he promise time. with service. He is friendly and good advice . Finish the job done he promise time. More
Service provided was great. Rental was clean and satisfied with the work done with my car. Rene reviewed the service done in my car and my car was completed in a timely manner. satisfied with the work done with my car. Rene reviewed the service done in my car and my car was completed in a timely manner. More
Visited Longo Lexus and were met by Mr. Victor Reyes, Fleet Manager. Right away we were seated and asked us what vehicle model we were looking for..He started looking for the Lexus 350 F Sport. Lucky fo Fleet Manager. Right away we were seated and asked us what vehicle model we were looking for..He started looking for the Lexus 350 F Sport. Lucky for us there was one available. He did all the paperwork. He was very accommodating and a good sense of humor. He is an asset to the company. More
Every person who assisted us with the sale was pleasant to work with. We were comfortable and enjoyed the car buying experience. Thank you, Longo! to work with. We were comfortable and enjoyed the car buying experience. Thank you, Longo! More
Overall, Longo Lexus sales department and service department are doing a great job, friendly and helpful. Absolutely will go back for the next service. 👍 excelente! department are doing a great job, friendly and helpful. Absolutely will go back for the next service. 👍 excelente! More
Can’t believe I had to wait 5 hours to get my car service! What’s point to make a appointment! I would have reserved a car if I would have known how long it would take! service! What’s point to make a appointment! I would have reserved a car if I would have known how long it would take! More
I’m confused with service price and items. I did 10,000 miles service $260. Today I did 20,000 miles service $388. I asked why it’s much more expensive and was told it cost $120 to replace air filter which miles service $260. Today I did 20,000 miles service $388. I asked why it’s much more expensive and was told it cost $120 to replace air filter which I didn’t replace last time but my receipt showed I did replace air filter last service. I was also told I must do multi-point inspection in order to get tire rotation. More
Robin Ho is very knowledgeable and cares about the customers. Detailed and explains everything well. He really has a passion for his work and cares. customers. Detailed and explains everything well. He really has a passion for his work and cares. More
Without question state of the art facilities working with customers to the highest level . I thank you Longo for your excellent service and dedication to people .That’s what I see customers are people once a customers to the highest level . I thank you Longo for your excellent service and dedication to people .That’s what I see customers are people once again good job Lexus. More
Came in for my required 35,000 maintenance on my Lexus RC. Was immediately assisted by Frank. Frank communicated through the whole process . Followed up and recommended services Needed to keep my Lexus i RC. Was immediately assisted by Frank. Frank communicated through the whole process . Followed up and recommended services Needed to keep my Lexus in top shape. Thanks frank Receptionist was very helpful at the counter Got me in and out quickly. More