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Longo Lexus

El Monte, CA

4.9
2,463 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,463 Reviews of Longo Lexus

May 07, 2018

Anthony Nguyen at Longo Lexus Anthony was extremely knowledgeable about our vehicle, explained everything to us patiently, and showed us how to operate the many features of the car More

by Mylexusnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen
May 08, 2018 -

Longo Lexus responded

Hello Mylexusnow, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Lexus! Congratulations and keep spreading the word about Longo Lexus, Anthony we could never have enough business. Welcome to the Longo Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 07, 2018

Nothing but the best with Sergio! Sergio was awesome! He made it so easy for us! We wanted a specific car and he gave us the best deal for it! Spent several hours at other dealerships More

by Jhaykim8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 08, 2018 -

Longo Lexus responded

Hello Jhaykim8, Congratulations on your New Lexus and thank you so much for sharing your feedback on DealerRater. We are happy to read that Sergio took great care of you. Welcome to our Longo Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

May 07, 2018

Victor Reyes is the consumate professional Victor's knowledge of the lexus products is amazing. He was able to steer me to the right car for me given my usage. He was very patient and was al More

by es3502018
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
May 07, 2018 -

Longo Lexus responded

Hello es3502018, THANK YOU so much for your feedback. I will be sharing your comments with the Team. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Lexus - Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 07, 2018

Great Experience Sergio was great! The whole process took a couple of hours and I was driving home with a new Lexus. Went in with the Costco deal and still got addit More

by LexusIS300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 07, 2018 -

Longo Lexus responded

Hi LexusIS300, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Sergio. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Lexus! Congratulations and keep spreading the word about Longo Lexus. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 07, 2018

Great buy with Tony Come in for a brand new Lexus. Tony is really helpful and knowledgeable. He really help us to get the best price. He can speak mandarin is also a bonu More

by Ingridsxq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
May 07, 2018 -

Longo Lexus responded

Hi Ingridsxq, CONGRATULATIONS on your new Lexus. We are glad to read that Tony took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

May 03, 2018

Experience was absolutely superb! Victor made my entire experience at Longo amazing! Very professional, knowledgeable, and personable which made the process much easier. Also, I apprec More

by kmk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tran, Victor Reyes, Hieu Le
May 04, 2018 -

Longo Lexus responded

Hi kmk, Happy Friday and CONGRATULATIONS on your new Lexus! Were so happy to read that Victor made it an easy process for you. Definitely keep spreading the word. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 02, 2018

Always a pleasure working with Victor Reyes This is my 3rd Lexus with Longo. Besides the fact that Lexus makes beautiful, safe cars, Victor Reyes always makes my buying experience quick and pain More

by lexuslover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
May 03, 2018 -

Longo Lexus responded

Welcome back.... As you can tell, we take customer feedback very seriously as it is our best indication as to how well we are serving our guests. Whenever we receive great feedback such as yours, it validates all our hard work and dedication in providing the very best customer service available. Make it a great day and thanks again for your shout out! Kary Loefler Guest Relations Director Longo Lexus D: 626.580.6057

May 02, 2018

Great service provided by great guy, Tony M. Tony was great! He helped us find the perfect car for me & my family. The deal was put together efficiently and honestly. Service was fast than the ot More

by Zoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
May 03, 2018 -

Longo Lexus responded

Thank you for entrusting us with your car care needs. Team Longo Lexus

May 02, 2018

Great customer and deal Tony is very knowledgeable and helpful. he got me great deal for new LExus RX. Also he walked us through the whole functionalities of the car. Then he More

by 1234tp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
May 03, 2018 -

Longo Lexus responded

I'm delighted to read of the caring attention provided by Tony. From all of us at Longo Lexus THANK YOU so much for entrusting us with your car care needs. Team Longo

May 01, 2018

Tomy Minarto is the best!!! Dealing with Tony was an exceptionally pleasant experience because he is very helpful and honest and I would definitely recommend him to anybody that More

by samk2k2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
May 01, 2018 -

Longo Lexus responded

Good Afternoon samk2k2 - We wanted to thank you for your efforts in recognizing one of our team members, Tony. I'm delighted to read of the caring attention he provided during your visit. We're also in receipt of your other review on our Sls Mgmt & Financial team. I've reached out to all parties to find out what transpired including Tony. Thank you! Kary Loefler Guest Relations Director Longo Lexus D: 626.580.6057 E: kary.loefler@longotoyota.com

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