Longo Lexus

This was the most pleasant customer experience experience of my life. From the moment we met Hadi until the conclusion of our transaction, he was very helpful and informative. He never pushed us and helped of my life. From the moment we met Hadi until the conclusion of our transaction, he was very helpful and informative. He never pushed us and helped us make an educated decision. I will recommend him to all of my friends and family. More

Both George and Nona have been extremely helpful from the phone call to my purchase. They explained everything about the car in detail and did not give me a hassle to purchase anything extra nor did they gi phone call to my purchase. They explained everything about the car in detail and did not give me a hassle to purchase anything extra nor did they give me any runarounds. Truly, it was a fast experience exactly the way i prefer it. i cannot recommend a better place or sales reps. More

Our car buying experience was amazing. We drove 75 miles to this dealership and it was well worth it! Gary Littleton was attentive to our needs and went through everything over the phone with us. When we a to this dealership and it was well worth it! Gary Littleton was attentive to our needs and went through everything over the phone with us. When we arrived at the dealership we knew exactly what we were getting. He was up front on pricing and never once pressured us into something we didn't want. He took care of our kids and got them set up with popcorn and a little t.v. while my husband and I took care of the car buying formalities. Those formalities were quick and easy to go through and we were in and out of the dealership in no time at all. Even my kids thought it was great experience...they never once asked if it was time to go home...LOL. Gary Littleton has continued to be available for any questions we may have even after our purchase. This was truly and enjoyable experience!!! Thanks Gary! More

This is my second purchase/lease at Longo. The total experience was fantastic. The process for quick efficient. The entire staff at Longo was very professional and courteous - this included the recept experience was fantastic. The process for quick efficient. The entire staff at Longo was very professional and courteous - this included the reception at the front. I received an excellent deal on my RX350 too. I'd like Longo to start selling vacations, houses, and other big purchases so that they too will be as exceptional as my experience at Longo. If you can, request Casey. You'll find him great to work with. More

I've been looking for dealer to purchase this particular model GX 460 for many times. Sales person Efren Martin helped me with excellent service and it was one of my best car purchase experience. He mad model GX 460 for many times. Sales person Efren Martin helped me with excellent service and it was one of my best car purchase experience. He made me feel very comfortable and did not give me a any pressure to buy. He was very kind and understandable not like other sales persons. I will comeback to this dealership and especially, for my next car purchase, I will ask for Efren Martin again. Thank you More

It was time to buy a car, we were looking a round for a while but we never really felt comfortable with the different dealers we went to. Most of the sales representatives were just in a rush to make their while but we never really felt comfortable with the different dealers we went to. Most of the sales representatives were just in a rush to make their sale so we felt nothing but pressure. We dicided to visit Longo Lexus a visit, our expiriance at Longo wes GREAT! all the people are friendly al leat the representative that help us was great.His name is Efren Martin, we told him what kind of payment we were looking for and what car we were intrested in and he worked with that. We never felt any pressure from him he was really calmed and friendly,His service was excellent i should say ,and that's what makes a buyer feel more comfortable. He worked with the staff to give us a good deal, They did a great job!They gave us a good deal with low monthly payments.Ginna from financing was great too. my experiance was great like i said and now i tell my friends and everyone about Longo Lexus, I honestly recommend this dealer to everyone that is thinking on buying a vehicle. More

I would definitely recommend Longo Lexus to any family or friends. Mark Fata made this the BEST car buying experience I ever had. Very knowledgeable about all the features on my new vehicle. I was not pressu friends. Mark Fata made this the BEST car buying experience I ever had. Very knowledgeable about all the features on my new vehicle. I was not pressure into purchasing any options i did not want. Overall great customer service, and very smooth transaction. More

I would recommend this dealer, because their sales and pricing maybe over. But they will make everything for your dream car come true. Especially Efren, Martin he was the best sales associate that you can pricing maybe over. But they will make everything for your dream car come true. Especially Efren, Martin he was the best sales associate that you can have. If you want the best price then it will be him. It is the best outstanding dealer that you want and to go to for car buying. More

I would recommend Niva Salazar to everyone. I have been to him twice, and the superior service has been consistent. I have recommended him to my family members and friends and they have nothing but positi to him twice, and the superior service has been consistent. I have recommended him to my family members and friends and they have nothing but positive things to say. The customer service is better than any service member I have ever dealt with. He helped me try to fix my problem and educated me on what he would be doing. The quality of work was perfect. My car looks brand new and I was very happy with the quality. He was so friendly and willing to help make my overall experience flow easily and exceptionally as possible. My car had a warranty issue and Niva continuously called me and updated me with the status and I am appreciative of that. I would definitely come back to Longo Lexus and work with Niva again. More

The reason I feel it necessary to write this review, which I rarely do, is to let it be known about a wonderful experience I recently had at Longo Lexus. My fiance and I recently bought a certified pre which I rarely do, is to let it be known about a wonderful experience I recently had at Longo Lexus. My fiance and I recently bought a certified pre owned vehicle at this location. George K. was our sales man, and Ben Hodor was the duty sales manager. I advised George that we liked the car, had a price that was not going to be increased, and did not want to spend time going back and forth haggling over dollars and cents. Mind you, we were being fair to both ourselves, as well as, the dealership. George made one trip to Mr. Hodor, and that was all it took. During my test drive with George, I noticed the vehicle, we eventually purchased, had a slight pull to the right. I mentioned this to George, but neither of us made an issue of it. After about a month now, I have spent a few thousand dollars on upgrades, including the wheels and tires, which brings me to another plus I have for Longo Lexus. I have been the primary driver of this vehicle for the last several weeks, and have certainly noticed the car since day one has a wheel alignment issue. Today I called the service department and spoke with Glen Simpson. I advised him of this issue, and the fact that it has been present since the test drive. I thought to myself, he is not going to believe this, especially since I put new wheels and tires on the car, but I know its true, and I hope George K. our salesman remembers me stating this during the test drive. To my pleasant surprise, Glen made it perfectly clear that there was no need to get a confirmation from George, and that he would take care of the alignment, as well as, his desire to meet me when I arrived to make sure the vehicle was completed on time as promised. This is what I call going over and beyond the norm to please a customer. In this day and age where sales are few, and money is tight, it makes a big difference to someone like myself to receive such good customer service. I hope all these gentlemen receive the praise they deserve. It is often that employees are made aware of their short comings, and I think its just as important, if not more important that employees are complimented and rewarded for their great efforts. I don't think we will be moving from a Lexus to BMW, or Mercedes. The service Longo Lexus provided was excellent. Thank you More