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Longo Lexus

El Monte, CA

4.9
2,111 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,111 Reviews of Longo Lexus

August 10, 2024

Nice people who work there. Very accommodating. Organized and efficient. Everything was right on time with minimal waiting More

by cjcharbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Report | Print
Aug 12, 2024 -

Longo Lexus responded

Thank you for being the most important part of our business and please hurry back - Team Longo Lexus

August 10, 2024

Good morning. Thanks for your Good service, feel happy to have been in this shop More

by realtorbenueng@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
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Aug 12, 2024 -

Longo Lexus responded

We wouldn't be a dealership @ Longo Lexus without guests such as you. Make it a great day and hurry back

August 09, 2024

I had a great experience servicing my car at Lexus of Longo. I appreciate their commitment to making customers happy. Special shout out to Rodolpho Ayala for helping me with my car throughout the process More

by campanaangelica532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang, Rodolfo Ayala Jr., Vivian Tan
Report | Print
Aug 09, 2024 -

Longo Lexus responded

Thank you so much for your kind words! We’re delighted to hear about your great experience at Longo Lexus. We’re proud of our team’s commitment to customer satisfaction, and we’ll be sure to pass on your special shout-out to Rodolpho Ayala. It’s feedback like yours that motivates us to keep delivering exceptional service. Thank you for choosing us!

August 08, 2024

It is a nice place. People there are very friendly and helpful. Advisors are very professional. More

by kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Report | Print
Aug 08, 2024 -

Longo Lexus responded

Thank you for this amazing posting and please hurry back - Team Longo Lexus

August 08, 2024

Had an amazing time working with Tony to make purchase on the car that I wanted. More

by wlwl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Report | Print
Aug 08, 2024 -

Longo Lexus responded

Thank you so much for your kind words and for choosing to purchase your Lexus with us. We’re thrilled to hear that you had an amazing experience working with Tony Minarto. Tony is truly dedicated to helping our customers find the perfect vehicle, and we’re delighted that his efforts made your purchase process smooth and enjoyable. Make it a great day - Team Longo

August 08, 2024

The service at Longo Lexus is always first class. In particular Man Wong. He is an expert and is very helpful to all customers. More

by tuan.truong03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Aug 08, 2024 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your servicing needs

August 07, 2024

Gary Littleton was great. Made the transaction easy and was very accommodating and professional. Would only use him again More

by sharronjungman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Littleton
Report | Print
Aug 07, 2024 -

Longo Lexus responded

Thank you so much for your kind words! We're thrilled to hear that Gary Littleton provided such a smooth and professional experience. We’ll be sure to pass along your praise to him - Team Longo Lexus

August 07, 2024

We usual to see Frances but he is on vacation . Instead of him he was very polite and taking care of us good. More

by Junko Taniguchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Aug 07, 2024 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and happy Frank took wonderful care of you in the absence of Francis. Hurry back - Team Longo

August 07, 2024

Customer service is a passion for Longo Lexus. I no longer go to Lexus of Cerritos their service has gone down. More

by Chitachitagogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Report | Print
Aug 07, 2024 -

Longo Lexus responded

Thank you for sharing your feedback. We’re delighted to hear that Longo Lexus has been able to provide the exceptional customer service you’re looking for. We strive to make every experience positive and are glad to know we’ve succeeded in meeting your expectations - Hurry back - Team Longo Lexus

August 07, 2024

Front desk staff is very nice and the waiting room is comfortable .the treat is too seeet if you can have some chips will be perfect More

by meng yen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Aug 07, 2024 -

Longo Lexus responded

Thank you for your feedback! We're glad to read that you found the front desk staff nice and the waiting room comfortable. We appreciate your suggestion about the treat. We'll be sure to pass it along to see if we can offer something like chips in the future. Your comfort and satisfaction are important to us!

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