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Longo Lexus

El Monte, CA

4.9
2,129 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,129 Reviews of Longo Lexus

July 21, 2024

Excellent service. Francis Saldana is great. Keep up the good work! I’ll be back. More

by Crisanto Abad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian???, Francis Saldana
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Jul 22, 2024 -

Longo Lexus responded

Thank you for being the most important part of our business - Team Longo Lexus

July 17, 2024

Excellent customer service and support. Dennis kept my team informed every step of the way and the delivery was seamless, with a great overview of the car’s features. I would buy from Longo More

by RMH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The gentleman who delivered my car was wonderful and very helpful in explaining the car’s many features., Dennis Lo
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Jul 17, 2024 -

Longo Lexus responded

We're delighted to read of the caring attention provided by Dennis and the sales team @ Longo Lexus. We're humbled to serve you

July 16, 2024

Great customer service. The staff had exemplary attention to detail. Thanks again David Parada service advisor. More

by gonzales1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
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Jul 16, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus Service Center - Make it a great day and hurry back

July 13, 2024

Fast Response, great service, Jorge was very helpful finding us a car. Excellent customer service, friendly dealership More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
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Jul 15, 2024 -

Longo Lexus responded

Thank you for coming to Longo Lexus and delighted to read of the caring attention Jorge and the team provided. Happy you find your perfect vehicle.

July 10, 2024

Efficient well acomódate with my need professional very detailed in washing my car and set the battery properly More

by Ou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Jul 10, 2024 -

Longo Lexus responded

Your satisfaction in the services you receive from Longo Lexus is very important to us, and we're thankful for your rating & review.

July 09, 2024

The have efficient and effective service. They always assist you with every need and clearly explain any service that you may need. More

by ddigrazia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
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Jul 09, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus Service Center and delighted to read of the caring attention provided by Willy

July 09, 2024

The services provider is very bad and not helpful, Longo services are total dropped down compare with the previous ! More

by yuen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willy Lam
Report | Print
Jul 09, 2024 -

Longo Lexus responded

Our guests’ experiences are very important to us and because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen. D: 626.580.6057 | E: kary.loefler@longotoyota.com. We look forward to hearing back from you

July 08, 2024

I called Longo Lexus before walking in and basically made an appointment. I Explained what I was looking for they took me to the showroom, showing me what they have available. Took a car out for a test drive More

by Roger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Parada
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Jul 09, 2024 -

Longo Lexus responded

Thank you for visiting our dealership and delighted your interaction with our sales team met your expectations. We're humbled to serve you and please enjoy what you drive - Team Longo Lexus

July 07, 2024

David Truong has been our sales person last 8 years and always provided m excellent Service to my wife and I More

by leoyamaminami
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Jul 08, 2024 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs. Here's to another 8+++ years with us!

July 07, 2024

Great customer service and appreciate the convenience of accessing a loaner car while car got serviced. More

by gracehidalgobeltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Jul 08, 2024 -

Longo Lexus responded

Thank you for your kind posting on DealerRater and happy knowing David and the service team @ Longo Lexus took wonderful care of you. Hurry back

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