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Longo Lexus

El Monte, CA

4.9
2,421 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,421 Reviews of Longo Lexus

May 02, 2025

I'm from Vegas and Marc made the purchase experience easy, painless and worry free. More

by battlemike1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Fata
May 02, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience. We're glad to hear that Marc made your purchase process easy, painless, and worry-free. As a company based in Las Vegas, we work hard to make sure every customer feels confident and supported throughout the process. Team Longo

May 02, 2025

The overall buying experience was amazing. The sales consultant, Jorge Alvarez, was professional, friendly, and most of all knowledgeable about the vehicle I purchased. This made my buying More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Parada, Jorge Alvarez
May 02, 2025 -

Longo Lexus responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that your buying experience at Longo Lexus was seamless and enjoyable from start to finish. It's wonderful to know that Jorge provided you with professional, friendly, and knowledgeable service, and that he had everything ready for your arrival to ensure a smooth process. We're also pleased that Rony was able to guide you through the final steps with the same level of care and efficiency. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. Enjoy your new vehicle, and please don’t hesitate to reach out if we can be of any assistance in the future! Team Longo

May 02, 2025

James Dahlstein was amazing, he answered all my questions, he prioritized the service for my car, he was very patient and sweet. He will definitely be my go to person in the future for all my cars More

by Yanacheung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
May 02, 2025 -

Longo Lexus responded

Thank you so much for your kind words and for taking the time to share your experience. We're glad to hear that James Dahlstein provided you with such attentive and thoughtful service. It's great to know he was able to answer all your questions, prioritize your vehicle's needs, and make the process smooth and comfortable. Longo Lexus

May 01, 2025

They always provide me with good service. Was able to pick-up my loaner car and proceed with my day. They kept me informed when my car was ready for pick-up. More

by Medinaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
May 02, 2025 -

Longo Lexus responded

We’re glad to hear you consistently receive good service from our team. It’s great that the loaner process was smooth and allowed you to continue with your day, and that you were kept informed throughout. Make it a great day and please hurry back - Team Longo

May 01, 2025

Friendly, efficient, & prompt. They go out of their way to give you the best service. More

by Gaby R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
May 02, 2025 -

Longo Lexus responded

We’re happy to hear you found our team friendly, efficient, and prompt. Going the extra mile to provide the best service is what we strive for every day Have a great weekend - Team Longo Lexus

May 01, 2025

I was very satisfy with Francisco service. He was really understanding what the customer needed. More

by Chang Feng Sheng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Maragay
May 02, 2025 -

Longo Lexus responded

We’re glad to hear you were satisfied with Francisco’s service. It’s great to know he took the time to understand your needs and provide the support you were looking for. We appreciate you sharing your experience and look forward to assisting you again in the future! Team Longo

April 30, 2025

Issac is an awesome person. Listen to my needs and straight forward. Highly recommended person. More

by rshen1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Apr 30, 2025 -

Longo Lexus responded

Thank you so much for the wonderful feedback! We're thrilled to hear that Isaac was able to listen to your needs and provide straightforward, excellent service. He truly strives to make every experience a great one, and we're so glad to know you had such a positive experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!

April 30, 2025

Have bought all Lexus vehicles and service them at Longo Lexus since 27 years. Even had to drive 34 miles each way. Service advisor Mr Man Wong is excellent person to work with. Explains everything abou More

by dpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 30, 2025 -

Longo Lexus responded

Thank you so much for your continued loyalty to Longo Lexus over the past 27 years! We truly appreciate your trust in us and are thrilled to hear about your positive experiences with our service department. We're especially glad that Man Wong has been able to assist you so well. His dedication to providing clear explanations and ensuring your vehicle is in excellent condition means a lot to us, and we’re lucky to have him on our team. Thank you again for your kind words and for choosing Longo Lexus for your service needs. We look forward to continuing to serve you for many more years!

April 30, 2025

The sales representative was very friendly helpful and knowledgeable. He was able to get me the RX 350h with the exact features I wanted at a very good price. He thoroughly explained all the options and w More

by DJC MB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Apr 30, 2025 -

Longo Lexus responded

Thank you for your feedback. Ray and team are honored to serve you - Longo Lexus

April 30, 2025

The longo Lexus service center does an excellent job. Facility is clean and organized. Our service advisor is very helpful and easy to make an appointment. More

by Greg M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Apr 30, 2025 -

Longo Lexus responded

We're pleased to hear about your positive experience with Edgar and the team. Thank you for sharing your feedback - Longo Lexus

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