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Longo Lexus

El Monte, CA

4.9
2,160 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,160 Reviews of Longo Lexus

March 20, 2024

Prompt, professional, excellent service. Service advisor Rene R, courteous, knowledgeable and estimated wait time was accurate. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Mar 21, 2024 -

Longo Lexus responded

Thank you Lisa for sharing your visit to Longo Lexus Svc Dept on DealerRater and happy knowing Rene and the service team took amazing care of you. Hurry back

March 20, 2024

Thank you Chris Tenorio for your excellent service! You made my experience a pleasant one! More

by La.barrister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tenorio
Mar 21, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and welcome to the Longo family

March 17, 2024

The dealership had many vehicles on site and the customer service was outstanding! Our sales representative was so knowledgeable and answered all of our questions. Mr. Fata’s personality made our ca More

by lily30282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Fata
Mar 18, 2024 -

Longo Lexus responded

What a great way to begin our week with such an amazing posting on DealerRater - Thank you and congratulations - Team Longo Lexus

March 15, 2024

Willy Lam is a great advisor. He was prompt and where is very informative on my current coverage. More

by LexusLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Mar 15, 2024 -

Longo Lexus responded

Thank you for being the most important part of our business @ Longo Lexus - Hurry back

March 12, 2024

This dealership comprises of personnel and service people who are all helpful and knowledgeable. They are always available when a problem arises with our cars. More

by carp298
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Mar 12, 2024 -

Longo Lexus responded

Thank you for sharing your voice online and happy knowing your service visit @ Longo Lexus w/Francis Saldana exceeded your expectations. Hurry back

March 12, 2024

The customer’ service is good. Your staffs are so nice. They are Vivian and Alex. More

by Ml
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Mar 12, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and please hurry back

March 12, 2024

Dennis Lo ordered my car, kept me updated on its status, and made the whole process fantastic! More

by Adrienne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naoul Chadboury in Finance - 5 Stars!, Chris McCarty, Dennis Lo
Mar 12, 2024 -

Longo Lexus responded

We're happy knowing Adrienne your visit to Longo Lexus exceeded your expectations. Thank you for coming to our dealership.

March 12, 2024

I would recommend this dealership to a friend. Longo Lexus was friendly, professional, and knowledgeable. More

by Troselund2
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Mar 12, 2024 -

Longo Lexus responded

Thank you for sharing your voice online and delighted knowing Ray and the sales team took amazing care of you during your visit.

March 11, 2024

My salesman, Sergio Orozco is a terrific person, and a wonderful gentleman. He answered all our questions and took good care of us on both of our Lexus vehicles. Highly recommended two thumbs up. More

by mariopersico24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Mar 11, 2024 -

Longo Lexus responded

Thank you for being the most important part of our business @ Longo Lexus and welcome to our family.

March 10, 2024

Longo Lexus, Edgar Anzaldo is an outstanding service advisor, patiently explains his recommendations, returns phone messages, courteous, updates progress, and knowledgeable. More

by David Gee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Mar 11, 2024 -

Longo Lexus responded

We know you have many choices where to services your vehicle and we're humbled to have been selected @ Longo Lexus. Have a wonderful week and hurry back Mr. Gee

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