Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Longo Lexus

El Monte, CA

4.9
2,124 Reviews
Call Dealership (626) 652-3381
View Awards

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

2,124 Reviews of Longo Lexus

January 17, 2024

I can speak for the service department. Been bringing my lexus since 2012. My service guy Mr. Wong has always taken care of my vehicle and always leave satisfied. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Jan 17, 2024 -

Longo Lexus responded

We never want you going anywhere but Longo Lexus for your auto care needs and so happy Man Wong and the service team exceed your expectations with each and every visit.

January 17, 2024

I’ve been having a customer for the past 11 years! ! Legendary service.. thank you 😊 More

by Nance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Jan 17, 2024 -

Longo Lexus responded

Here's to another 11 ++++ years with Longo Lexus and we're humbled to serve you Shawnee

January 16, 2024

Very honest service advisers when maintenance requires . The service charge is reasonable with special discounts More

by Edmund.Soriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Frank Lorusso
Report | Print
Jan 16, 2024 -

Longo Lexus responded

Thank you Mr. Soriano for being the most important part of our business and please hurry back - Team Longo Lexus

January 16, 2024

Great experience. A very accommodating staff, Easy in and out, process with readily available loaner car.. More

by cynthialavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Jan 16, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus for your servicing needs

January 16, 2024

Excellent and friendly at Sales and Finance Department. Staff is very professional. They explained clearly all new features of the new car. Thank you. More

by Dat Dao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Jan 16, 2024 -

Longo Lexus responded

Welcome to Longo Lexus and so happy knowing David and the sales team took amazing care of you during your visit. Enjoy what you drive - Team Longo

January 16, 2024

Job well done, site are clean, easy to make appointment and friendly staff. I would schedule again in the future. More

by longdaniel1524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Jan 16, 2024 -

Longo Lexus responded

Thank you for coming to Longo Lexus for your auto care needs. Hurry back!

January 16, 2024

Longo Toyota always provides good services to their clients on time. Their services are excellent and staff are kind. More

by Chungjkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Jan 16, 2024 -

Longo Lexus responded

Thank you for visiting our Longo campus and happy the service team has earned your business today and for the future. Make it a great day

January 14, 2024

I have been coming to this dealer for years. Sergio Orozco is amazing and when it’s time for service I never have a problem. There is always an appointment to fit my needs and I get my car b More

by aprilgusc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Jan 15, 2024 -

Longo Lexus responded

What a great way to begin our week @ Longo Lexus with such a kind posting. We're honored to serve you and please hurry back

January 14, 2024

Highly customer service oriented. My service representative James Dahlstein was terrific! Service Department is well organized. More

by Phil G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Report | Print
Jan 15, 2024 -

Longo Lexus responded

It's an honor to serve you @ Longo Lexus

January 14, 2024

Always have great and friendly service with the service dept at Longo Lexus. Especially with Kelly and Edgar. They are always very prompt with returning email correspondence and return calls. More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, Edgar Anzaldo
Report | Print
Jan 15, 2024 -

Longo Lexus responded

You've certainly have named a few of our amazing team members (Kelly & Edgar) and boy do they ever go that extra mile for our guests. Thank you "SA" for acknowledging their efforts and we're humbled to serve you. Hurry back - Team Longo Lexus

1
...
54
55
56
...
213