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Longo Lexus

El Monte, CA

4.9
2,048 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,048 Reviews of Longo Lexus

November 25, 2023

The service is great. The people are helpful, especially Robin. He always takes the time to explain what is happening with my vehicle. I like having a loaner vehicle as an More

by chriscarbonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Nov 27, 2023 -

Longo Lexus responded

Thank you for visiting our service department @ Longo Lexus and so happy knowing the team such as Robin takes exceptional care of you and your auto care needs. Happy Holidays and we will see you in 2024!

November 25, 2023

Exceptional service, attentiveness to my needs and super happy with deal. George King my salesman- terrific follow through and listens! More

by Bob Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George King
Report | Print
Nov 27, 2023 -

Longo Lexus responded

Congratulations Bob on your recent purchase from Longo Lexus - We're honored to serve you

November 21, 2023

Salesperson was fantastic and followed up after sales to ensure everything was good. We have referred others to him. More

by Jande1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Morones
Report | Print
Nov 22, 2023 -

Longo Lexus responded

What an exciting time this must be, getting a new ride for the holidays. From all of us @ Longo Lexus - Congratulations and so happy knowing of the caring attention provided by Gabe and the sales team. Please have the Merriest of Holidays - Team Longo

November 20, 2023

Always friendly and efficient. Really appreciate the continuous updates. Work to my car has always been excellent. Thanks More

by Bcgayl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Nov 20, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business @ Longo Lexus and Happy Holidays...

November 19, 2023

It was great working with Fiona and thanking George for helping us as well. Longo Lexus is my favorite place to shop for my car. Great customer service. More

by pee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George , Fiona Li
Report | Print
Nov 20, 2023 -

Longo Lexus responded

Enjoy your new ride espeically for the holidays - Congratulations from all of us @ Longo Leuxs...

Nov 22, 2023 -

pee responded

I’m really happy about my new RX. I knew I would find what I was looking for at longo.Thanks a million. Anthony Nguyen was great in explaining everything in the finance department

November 19, 2023

Your service personnel Beau Li is a wonderful person, he is not only get job done right but also very precisely timing when is the best time for me to pickup my car! He is the good asset for Longo Lexus! I More

by eunhsu613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Nov 20, 2023 -

Longo Lexus responded

Everyone @ Longo Lexus is so thankful fo you and your kind posting on DealerRater. Please have the Merriest of Holidays and we will see you in 2024

November 18, 2023

Always great service, they explain every detail, and keep customer updated as needed, that’s why I only come here for service More

by Johnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Nov 20, 2023 -

Longo Lexus responded

Happy Thanksgiving John and make sure you hurry back to Longo Lexus Svc Dept...

November 18, 2023

Frances Saldana always provides the best service and that’s why I always return to him. More

by Rodderdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Francis Saldana, Beau Ly, Robin Ho, David Parada, Edgar Anzaldo, Frank Lorusso, Michael Chico, James Dahlstein, Willy Lam
Report | Print
Nov 20, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Happy Holidays and thank you for stopping by our service facility

November 17, 2023

They were very courteous, very professional. They kept me updated throughout the whole process. They arrived on time to my house and performed a minor service. The technician was very kind and d More

by jaeklee714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Nov 17, 2023 -

Longo Lexus responded

Happy Friday and thank you for such a kind posting on DealerRater - From all of us @ Longo Lexus - Happy Holidays

November 17, 2023

Jim Palmer is one of your excellent consultants at your dealership. Thank you for his services. More

by richard.oh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Littleton, Jim Palmer
Report | Print
Nov 17, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus for your servicing needs. Happy Holidays!

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