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Longo Lexus

El Monte, CA

4.9
2,051 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,051 Reviews of Longo Lexus

November 10, 2023

My service advisor was a great help. Courteous and knowledgeable about my car. Received car back on the promised time. More

by JKLC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Report | Print
Nov 10, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and happy knowing you were able to get in|out in a timely manner.

November 09, 2023

Excellent job by Man Wong with regular updates, keep his promise, and on time delivery More

by KenChiuMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Nov 09, 2023 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus and delighted knowing on the caring attention provided by Man Wong and the service team. Have a wonderful upcoming holiday and hurry back - Team Longo

November 09, 2023

Longo Lexus never failed to impress me! They are the best! Beau Ly and everyone are the best! Thanks and keep up the great work! More

by Reeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly, Jennifer Nam
Report | Print
Nov 09, 2023 -

Longo Lexus responded

Everyone @ Longo Lexus is so honored to serve you and we never want you going anywhere else but our dealership for your auto care needs. Happy upcoming Holidays - Team Longo

November 08, 2023

The service was very good. It took longer time than expected to test battery and replace it with new battery. My car was very nice also because it was washed and cleaned. More

by Kato Mitsuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Nov 08, 2023 -

Longo Lexus responded

Thank you Kato for sharing your viewpoint on DealerRater as you've witnessed being a guest of Longo Lexus, we're a dealer that does things the right way and not the quick way and a detailed inspection is important to us. Happy Holidays and hurry back

November 08, 2023

The whole experience went very smoothly and Matthew Yeung was both knowledgeable and very nice, as was his manager whose name, I believe, was Ian. , More

by Egr1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Report | Print
Nov 08, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and thank you for stopping by our dealership... Happy Holidays and Enjoy what you drive...

November 07, 2023

Fast, friendly and great service! Lexus dealer has been my favorite dealer. Thank you Man Wong and the Lexus team! More

by Princess_rlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Nov 07, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your servicing needs. This review is certainly going to make Man Wong's day...

November 06, 2023

Sales consultant, Linda Hur, was fantastic from when we got on waiting list through the purchase. More

by Scott.poulalion
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LindaHur
Report | Print
Nov 07, 2023 -

Longo Lexus responded

Thank you Scott for being the most important part of our business and please enjoy what you drive - Team Longo

November 05, 2023

Amazing service and selection. Ask for Linda when you go to Longo Lexus. Im definitely considering buying my next vehicles here again. More

by Cserrano93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda
Report | Print
Nov 07, 2023 -

Longo Lexus responded

We love feedback such as this and happy knowing Linda took wonderful care of you and your auto care needs. Enjoy! Team Longo Lexus

November 05, 2023

You need to double check if the car for all Of existing problems if possible More

by Newromeinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Nov 08, 2023 -

Longo Lexus responded

We would like to take this opportunity to extend our apology on the services you received @ Longo Lexus Svc Dept. It appears based on your recent visit, your tire sensor's have batteries and when the batteries get low, it will cause the tire light to flash due to the sensor not fully charged. Thank you for sharing your viewpoing on our workmanship and it will help us be a better ran company tomorrow.

November 04, 2023

Service department is friendly and takes time to answer all my questions. I don’t have a particular agent that I see. All are very good. More

by Mitchell cayleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Nov 07, 2023 -

Longo Lexus responded

Thank you Mitchell for visiting Longo Lexus Svc Dept and happy the team took wonderful care of you as you only deserve the best.

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