Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Lexus
El Monte, CA
2,051 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,051 Reviews of Longo Lexus
August 03, 2023
Always excellent customer service. One of the reason that our family are loyal to Lexus brand is because of the excellent service department. One of the reason that our family are loyal to Lexus brand is because of the excellent service department. More
by Laksana
Employees Worked With
Kelly Yang
July 30, 2023
Jim was very good…. . but they don’t practice FAIRNESS at check in….. they skipped me and took FOUR cars behind me first….. 👎👎👎 . but they don’t practice FAIRNESS at check in….. they skipped me and took FOUR cars behind me first….. 👎👎👎 More
by rumsoup1
Employees Worked With
Jim Palmer at service department….. 👍👍👍, Sabino Cuevas
July 28, 2023
Very efficient dealership providing clear explanation of what my maintenance visit would include, questions answers efficiently, and maintenance completed in timely manner. My service rep, John Yang, even c what my maintenance visit would include, questions answers efficiently, and maintenance completed in timely manner. My service rep, John Yang, even came out to my car to visually explain a couple of questions I had. Very impressive! More
by joysemeyers
Employees Worked With
John Yang
July 28, 2023
Service is excellent from the time I’m checked in and service provided. Edgar is very professional and knowledge. Keeps me coming back. Always concerned about the well-being of the customer. service provided. Edgar is very professional and knowledge. Keeps me coming back. Always concerned about the well-being of the customer. More
by Secret Squirrel
Employees Worked With
Edgar Anzaldo
