Back

Longo Lexus

El Monte, CA

4.9
2,143 Reviews

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

2,143 Reviews of Longo Lexus

July 17, 2023

Great customer service. Enjoyed my visit and everyone was friendly. Thanh you very much for the service More

by reina_garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Jul 17, 2023 -

Longo Lexus responded

Thank you Reina for this amazing posting on DealerRater - Team Longo

July 15, 2023

Excellent service as always. Clearly communicated all of the work needed. Didn’t push for unnecessary services. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Jul 17, 2023 -

Longo Lexus responded

Thank you Andy for the kind rating & posting on DealerRater - Team Longo Lexus

July 13, 2023

Great customer service and clear recommendations on part replacements. Never disappoint on this Longo service department. More

by asukit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jul 13, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and delighted knowing Jim and the svc team took wonderful care of you.

July 13, 2023

Great customer service. Service advisor went above and beyond. Longo Lexus is top notch with service and work performed. More

by Vroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Jul 13, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business - Team Longo

July 12, 2023

Man Wong is the best! Excellent customer service. I recently lost my husband and I couldn’t bring myself to go to the dealer for service. Man made it possible by sending More

by Stumper31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 12, 2023 -

Longo Lexus responded

We're certainly thankful @ Longo Lexus for all the trust you have in our company and team. We know you have many choices when selecting a servicing dealer and we're honored you've selected Longo | Man to handle your auto care needs. Have a great week and stay cool, it's going to be hot in SOCAL today

July 11, 2023

I am extremely content with the service experience Man Wong provided me. Man is always very attentive, helpful, caring and best of all... honest. In this day and age, it is difficult to find someone with More

by luissilva928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 11, 2023 -

Longo Lexus responded

Thank you so much for this amazing and such a kind-hearted posting on DealerRater. We cannot wait to share this with Man, it's certainly going to make his day. THANK YOU again, for being the most important part of our business and please hurry back - Team Longo Lexus

July 09, 2023

Best customer service. Car finished as promised. Clean and nice facility. Good variety of loaner cars availability. More

by tommyc626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Jul 10, 2023 -

Longo Lexus responded

Thank you Tommy for this amazing posting on DealerRater and we're honored to serve you @ Longo Lexus Svc Dept.

July 07, 2023

Very Courteous and Professional. They make you feel appreciated and cared for. You know your in good hands. More

by Islandgurl51 aka Susan Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Jul 07, 2023 -

Longo Lexus responded

Thank you Ms. Vazquez for sharing your viewpoint on DealerRater and happy knowing Rudy and the Svc team @ Longo Lexus took wonderful care of you as you deserve only the best. Have a great weekend and hurry back

July 06, 2023

Great service, ALWAYS. Longo service department never disappoints. They were able to provide me with a courtesy vehicle even though I didn’t have an appointment. Very frien More

by Maira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Jul 06, 2023 -

Longo Lexus responded

Wonderful to read that our service team @ Longo Lexus exceeded your expectations and thank you for being the most important part of our business

July 05, 2023

The service advisor, David Parada, provided accurate information throughout the entire process, and communicated the status of my car whenever I requested. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Jul 05, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and happy knowing David and the service team took wonderful care of you as you deserve only the best. Make it a great day and hurry back.

...
81
...