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Longo Lexus

El Monte, CA

4.9
2,109 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,109 Reviews of Longo Lexus

January 07, 2023

Michael Chico was friendly and incredibly helpful when explaining the maintenance services and costs, and updated me in a timely fashion throughout the day about my car. More

by Xie.gerry
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Jan 09, 2023 -

Longo Lexus responded

Thank you Xie for the shout out on DealerRater and we will make sure Michael receives a copy of this posting, it's certainly going to make his day. Hurry back - Team Longo

January 04, 2023

Longo Lexus is the best dealership I’ve ever used. I’ve leased several cars from longo. More

by Phillip Rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Jan 05, 2023 -

Longo Lexus responded

Thank you for all your years of loyalty to our dealership and for being the most important part of our business - Team Longo

January 04, 2023

Longo provided excellent service, we definitely will be back to do more car service next time More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jan 04, 2023 -

Longo Lexus responded

Happy New Year Nancy.... Hurry back!

January 02, 2023

Renee Reynoso did a great job. The service and attention to detail the staff and Renee give at and Lexus Longo is above and beyond. Thank you for servicing my car and the customer More

by senordonangelus
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jan 03, 2023 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're thankful you took your time to post. From all of us @ Longo Lexus - Happy New Year and hurry back

January 01, 2023

Victor Reyes always great. 5th lexus he’s always very helpful. Very efficient and great customer service. More

by Bea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Jan 03, 2023 -

Longo Lexus responded

Thank you Bea for the kind posting about your Sls visit with Longo Lexus and our team member, Victor. We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo, to handle your auto care needs. Enjoy what you drive and Happy New Year

January 01, 2023

The Lexus 300 required 5,000 miles maintenance is pretty good as expected. I had a short secession with Robert (Technology Specialist) before the maintenance appointment was very helpful and very satisfied More

by hchang803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Jan 03, 2023 -

Longo Lexus responded

Thank you for all the trust you have in our team both in Sls | Svc - Please know if you have any further questions, please call us, we're always here to listen. Team Longo

December 31, 2022

Quick and easy check in and loaner process. My car was ready at expected time. More

by havmex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jan 03, 2023 -

Longo Lexus responded

Thank you for the shout out on DealerRater and Happy New Year - Team Longo Lexus

December 31, 2022

Robin went above and beyond to help me. I arrived late to a sudden emergency and still had a loaner car reserved for me. He also quickly let me know what maintenance my car needed so I didn More

by Willee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Jan 03, 2023 -

Longo Lexus responded

We couldn't agree with you more about Robin, he's certainly one of the many reasons why Longo is Longo and delighted to read you were able to witness this during your service visit @ Longo Lexus. Thank you Willee for being the most important part of our business and hurry back - Team Longo

December 31, 2022

My experience was fine. Everyone is friendly. I like having a rental car readily available. More

by chriscarbonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Jan 03, 2023 -

Longo Lexus responded

Thank you for the trust you have in our company - Team Longo

December 30, 2022

Excellent customer service, knowledgeable staff, clean facility, and communication was smooth either with the text message or web site portal link regarding service status. My service advisor Rodolfo a More

by steven2523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Dec 30, 2022 -

Longo Lexus responded

Thank you for entrusting Rodolfo and Longo Lexus with your auto care needs. Have a wonderful week and Happy New Year!

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