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Longo Lexus

El Monte, CA

4.9
2,253 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,253 Reviews of Longo Lexus

September 09, 2025

After weeks of research and reaching out to different dealerships, Longo was the one that made the process very simple and very transparent. Truly appreciate our salesman Isaac and his manager James. T More

by Mickelle21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo, James Nguyen, Isaac Kim, Vivian Tan
Sep 09, 2025 -

Longo Lexus responded

We truly value your decision to choose Longo after exploring several dealerships. It's great to hear that Isaac, James, and the rest of our team made the process clear and seamless for you. Knowing that our efforts in communication, transparency, and efficiency made a positive impact means a lot. We're glad everything met your expectations, and we look forward to being of service again whenever you need us. Team Longo

September 08, 2025

I've used Longo for my 2015 Lexus 350 since I bought it new. They have always been pleasant to speak when talking about what my car needed done. The work always gets done in a timely manner, I never have More

by rosslynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Aldana
Sep 08, 2025 -

Longo Lexus responded

We appreciate you taking the time to share your experience with us. It's great to hear that our team has consistently made your visits easy and that your Lexus has been well taken care of over the years. As vehicles age, we understand how maintenance can become more of a challenge, and we're here to help make that process as smooth as possible. Your continued trust means a lot to us. Team Longo

September 07, 2025

friendly, honest, Repairs have always been done correctly never have to return to get a repair done a second time, service rep. always helpful to explain what was done or needed. Francis Saldana keeps you in More

by jquattrociocchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Sep 07, 2025 -

jquattrociocchi responded

best service anywhere, best service advisor bar none

Sep 08, 2025 -

Longo Lexus responded

Thank you for your kind words and continued trust. We're glad to hear that your repairs have consistently been done right the first time and that Francis has kept you well-informed throughout the process. Providing honest, friendly, and clear service is always our goal, and we’re happy to know we’ve delivered that for you. Team Longo

September 06, 2025

I am all praises for Fiona Li who made the whole car buying process a very smooth experience. She was very receptive and pleasant with all the questions raised regarding the purchase. More

by lizziegmondia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fiona Li
Sep 08, 2025 -

Longo Lexus responded

Thank you for your thoughtful feedback. We're pleased to hear that Fiona made your car buying experience smooth and enjoyable. Her receptive and pleasant approach is something we truly value, and we’re glad it made a positive difference. We appreciate you choosing us and hope you’re enjoying your new vehicle! Team Longo Lexus

September 06, 2025

Excellent service, I've been taking my car for servicing several years. My advisor Rene, is awesome! I'm updated the entire time, everything explained clearly, never feel pressured to "add" a service. All t More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Sep 08, 2025 -

Longo Lexus responded

Thank you for your continued trust over the years! We’re glad to hear that Rene has consistently provided excellent service and clear communication throughout your visits. It’s great to know you feel informed and never pressured. We truly appreciate your loyalty and kind words about our team! Hurry back - Team Longo

September 06, 2025

Sabino Cuevas is the best. He is fast, efficient, and professional. Pleasure to do business with. If you go to Longo, ask for Sabino ! More

by aaaaaaaa
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas
Sep 08, 2025 -

Longo Lexus responded

Thank you for your great feedback! We’re glad to hear that Sabino provided fast, efficient, and professional service. It’s always a pleasure to know our team members are making a strong impression. We appreciate your recommendation and look forward to serving you again! Longo Lexus

September 04, 2025

Kelly Yang always insures the highest service levels and follows through …as a 45 year customer of Longo Lexus and Toyota he is highly recommended. More

by tross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McCarty, Sergio Orozco, Clem Cisneros, Kelly Yang, Edgar Anzaldo
Sep 04, 2025 -

Longo Lexus responded

What a great way to start our day @ Longo Lexus. Thank you so much for your thoughtful message and for your incredible loyalty over the past 45 years. We’re truly honored to have earned your trust across both Longo Lexus and Toyota. Your kind words about Kelly Yang mean a great deal. He takes great pride in delivering the highest level of service, and feedback like yours is a powerful reminder of the difference that dedication makes. Thank you again, for being the most important part of our business

September 01, 2025

Good service despite long line of clients. I was helped quickly. Edgar Anzio was very helpful & explained the service. More

by rd.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Sep 03, 2025 -

Longo Lexus responded

We appreciate you taking the time to share your experience with us. We're glad to hear that, even during a busy time, you received prompt and helpful service. Thank you for recognizing Edgar's efforts—he takes pride in making sure our guests feel informed and well taken care of. We’ll be sure to pass along your kind words. Team Longo

September 01, 2025

Longo Lexus is the best! They are very customer friendly and will do whatever it takes to earn your business and trust. I have been a long-time customer, and am constantly im More

by Luk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Sep 03, 2025 -

Longo Lexus responded

We sincerely appreciate your loyalty and the kind words you shared about your experience with Longo Lexus. It means a great deal to us to know that our team continues to earn your confidence and deliver the level of service you expect. Hurry back

August 31, 2025

Customer service with Man Wong . .excellent! Very helpful..very professional…also very pleased with car on pick up..did great job cleaning inside & outside! Very much appreciated!! More

by Karenmurin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Sep 02, 2025 -

Longo Lexus responded

Thank you so much for your kind feedback! We're thrilled to hear that Man Wong provided excellent service and that you were pleased with the condition of your car at pickup. We always strive to go the extra mile, and it’s wonderful to know that it made a difference in your experience.

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