Lorenzo Ford

Worst place ever! Purchased a car and one month later it broke down, called to speak to someone in service to schedule an appointment to get it fixed and The “Manager” Purchased a car and one month later it broke down, called to speak to someone in service to schedule an appointment to get it fixed and The “Manager” was so rude, unprofessional and nasty. She said she only assists customers, so Im not a customer??? said she didn’t want to argue and no longer wanted to speak to me so she hung up. She didn't even give me her name when i asked for it. The customer service here is horrible. No one here is caring or willing to help. She needs to get replaced asap. The whole experience has been unpleasant. If I need to get a lawyer I will. More

If you want a Ford go to S Miami, the sale guy must have plenty sales, apparently, as he was rude, snobbish and didn’t let us test drive and was resistant to let us see inside a car and even told us “people plenty sales, apparently, as he was rude, snobbish and didn’t let us test drive and was resistant to let us see inside a car and even told us “people don’t want their car scratched” w clarification he was eluding and predicting we might scratch it. He missed the sale for his dealership, Might want to retrain customer service. More

Went in there looking for a test drive of the Ford Maverick, from the start the sales (though I hesitate to even consider him one) person was apprehensive about even considering me a serious as a clie Maverick, from the start the sales (though I hesitate to even consider him one) person was apprehensive about even considering me a serious as a client as the one of the first things that came out of his mouth was that he would let me test drive the car as long as he was able to "get outta here at 8pm". Immediately after hearing that I realize that man had no intention to sell me a car just "humor" me at best. He wasn't rude but he wasn't serious about the sale. When it came down to numbers he gave a BS story on how there's no way they were going to budge from MSRP and on top of the when it came to asking for the "Out the door" price on the vehicle, he came back with a whopping 5k in taxes and fees APART from the MSRP. It was clear after that, this gentleman was wasting my time and the only thing he wanted was to get rid of me ASAP. As a person who's father has been a Car salesman for over 10 yrs, I know what a GOOD salesman is, and Raheem unfortunately is not it. Maybe this dealer is good but I wouldn't return because this person was just that BAD. At the end, I went with the Santa Cruz at Potamkin Hyundai. The difference there was night and day and the incentives are SO much better plus their prices were excellent and they were willing to reach a compromise between the seller and I which was exactly what I was looking for. More

I recently had my Transit van serviced at Lorenzo Ford, Service Writer Angelo was extremely professional and got me back on the road quickly! Service Writer Angelo was extremely professional and got me back on the road quickly! More

Today I finally got the car I was looking for . It’s been a tough 2 months trying to look for a car thank you to Jesse Estrada that helped me find the car I wanted within my budget . If your looking for a g a tough 2 months trying to look for a car thank you to Jesse Estrada that helped me find the car I wanted within my budget . If your looking for a good deal and leave with a car that day look for Jesse! The co workers were nice and very patient . I will be going again in the future for sure!!! More

While looking for an F-150 for my son I spoke with Arnold and then Jesse. Both gentlemen were extremely helpful and assisted me in finding a suitable vehicle and putting together a deal that completely suite and then Jesse. Both gentlemen were extremely helpful and assisted me in finding a suitable vehicle and putting together a deal that completely suited my budget. Jesse was particularly helpful and by far the most affable and perfectly mannered guy I came across in my quest to find an F-150 across many dealerships and garages. I would highly recommend these guys. RT. More

Process had a shaky start but I’m not easy to deal with. My salesman Isidro, maintained his professionalism and really gave me the 5 star treatment anyone wants when spending a lot of money on a vehicle. I My salesman Isidro, maintained his professionalism and really gave me the 5 star treatment anyone wants when spending a lot of money on a vehicle. I had to return a couple of months later and was treated like a King!!! They took care of me right away. I would highly recommend this dealer, especially Isidro, when you need to buy a vehicle. More

Arrived on June 27, 2021 with intention to buy a pickup truck and was recommended a salesman Luis Damas who failed to meet my needs. truck and was recommended a salesman Luis Damas who failed to meet my needs. More

Buenas, Recomiendo con gratitud a Lorenzo Ford Homested por su muy cordial servicio de mano de Willie y Ana. Que para ser mi primer credito por un vehiculo, dieron el maximo posible para conseguirme el me por su muy cordial servicio de mano de Willie y Ana. Que para ser mi primer credito por un vehiculo, dieron el maximo posible para conseguirme el mejor deal en sus manos y acorde a mi presupuesto. De verdad muy agradecido y feliz de su trabajo muy amables y serviciales, increiblemente paciente Ana sobre todo! Att: Edgar Figueroa. More

Hola! El dia 16 de abril del 2021 hice un lease con un carro de la Nissan modelo Sentra del 2021 con el Vendedor Jean. Este señor no me explico bien todos los sensores que tenia ese carro, sobre todo el carro de la Nissan modelo Sentra del 2021 con el Vendedor Jean. Este señor no me explico bien todos los sensores que tenia ese carro, sobre todo el de Nissan's Faulty Automatic Emergency Braking and Radar System estos carros pueden venir con este defecto. el carro se paro automaticamente en una calle y provoco un accidente. More