Lorenzo Ford
Homestead, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The service was spectacular! Everything was fast, easy, and hassle-free from start to finish. José Carlos, the salesperson who assisted me, was outstanding—very professional, hel Everything was fast, easy, and hassle-free from start to finish. José Carlos, the salesperson who assisted me, was outstanding—very professional, helpful, and attentive throughout the entire process. I highly recommend him and the service 200%! More
Took my F-150 Platinum to have the oil changed and tires rotated (The Works). Service adviser Ian Frenero was Professional, Polite, helpful and made sure all my questions were answered. Awesome job the the rotated (The Works). Service adviser Ian Frenero was Professional, Polite, helpful and made sure all my questions were answered. Awesome job the the whole team at Lorenzo Ford. More
Drove 2 hours to be given a different price by over $4000 on a vehicle. Clearly disseptive practices and misleading/ false advertising. Save yourself time and read the reviews. on a vehicle. Clearly disseptive practices and misleading/ false advertising. Save yourself time and read the reviews. More
Service advisor Sallina with the help of the service manager we're able to help me out greatly when Ford said it was not covered under my warranty they worked with Ford and ended up getting the work I n manager we're able to help me out greatly when Ford said it was not covered under my warranty they worked with Ford and ended up getting the work I needed done on my air conditioner covered under warranty as it should have been. They went above and beyond what I expected thankfully they helped me out and save me a bunch of money. I highly recommend Lorenzo Ford when you need work done in your vehicle. More
I recently purchased an F-150 from Lorenzo Ford, and just two months later I came back and bought an Explorer. The reason I returned was simple: Karim Leon. Karim made both experiences easy, professional, two months later I came back and bought an Explorer. The reason I returned was simple: Karim Leon. Karim made both experiences easy, professional, and stress-free. He was honest, knowledgeable, and always took the time to answer my questions without any pressure. Great customer service is hard to find, and Karim earned my trust the first time around, which is why I came back for my second vehicle. If you’re shopping at Lorenzo Ford, ask for Karim. I highly recommend him. More
Muy mala atencion por parte de una señora mayor que estaba en la oficina del manager. Me dice que mi carro no tenia llave de rueda, no tenia goma de repuesto y mis tuercas de repuesto también faltan. S estaba en la oficina del manager. Me dice que mi carro no tenia llave de rueda, no tenia goma de repuesto y mis tuercas de repuesto también faltan. Su solución fue que las comprara a la tienda. Con mi carro nuevo. El manual de mi carro dice que el carro lo trae. Ella dice que no. Parece es la nueva fabricante de Ford. No recomendaría nunca este dealer More
I had a wonderful experience with Lorenzo Fords service department. They were extremely professional and helpful, Henry and Gavin from service were extremely professional and extremely helpful, both went o department. They were extremely professional and helpful, Henry and Gavin from service were extremely professional and extremely helpful, both went out of their way to make my experience with Ford a positive one. Outstanding customer service and they actually care about their customers. Ford is very lucky to have such great and dedicated employees. Suyin More
