Lorenzo Ford

Overcharged... impossible to get difference back. Will not call back. Emails are standard blow off. Would Not recommend service dept until a change is made. not call back. Emails are standard blow off. Would Not recommend service dept until a change is made. More

Oil change The service was excellent and the service advisor Angelo super if the service nontinue so good I will com back for sure Angelo keep up the good work advisor Angelo super if the service nontinue so good I will com back for sure Angelo keep up the good work More

I had a great service gentleman Did everything we asked I had a great service gentleman Did everything we asked and a little more Very happy 😃 I will bring our Ford back to you every time I had a great service gentleman Did everything we asked and a little more Very happy 😃 I will bring our Ford back to you every time More

Service was quick and efficient. The waiting lounge is comfortable and access to WiFi helps to pass the time. The new facility certainly looks nice and is convenient comfortable and access to WiFi helps to pass the time. The new facility certainly looks nice and is convenient More

Overall great day||| Our salesperson was very helpful finding and showing us the Explorer Limited. Paper work started shaky but ended up awesome and we were all happy. Our salesperson was very helpful finding and showing us the Explorer Limited. Paper work started shaky but ended up awesome and we were all happy. More

Great service and help. Highly recommended! Yandy and Ariel provided outstanding customer service. The new car was washed, fueled and ready to go by the time paperwork done. Ariel provided outstanding customer service. The new car was washed, fueled and ready to go by the time paperwork done. More

This is one of the best dealerships I have ever been to Cesar was amazing I drove from Sc to get the car I was looking for with the options I wanted. See him for all your car needs Cesar was amazing I drove from Sc to get the car I was looking for with the options I wanted. See him for all your car needs More

Friendly, knowledgeable and helpful salesman. Vehicle was as advertised. Easy and quick financing, with many options. Good buying experience. Will most likely patronize this dealership again. as advertised. Easy and quick financing, with many options. Good buying experience. Will most likely patronize this dealership again. More

THEY TRICKED ME They told me my nissan trade in value was 8,500 and to get my jeep wrangler that was priced at 29,990, i had to put 2,000 down. So I did and i got app They told me my nissan trade in value was 8,500 and to get my jeep wrangler that was priced at 29,990, i had to put 2,000 down. So I did and i got approved. I still owed 17000 on my jeep so i was going to be upside down and have a high payment which i was okay with because I was just going to refinance. Long story short, they rushed me and gave me a bunch of papers, and were distracting me and when I signed and read my contract later, they gave me 14,500 for my car but raised the price of the jeep to 33,000 so now I wont be able to refinance for a few years instead of a few months like they originally said. I know I should have read the contract fully but everything they voiced to me and printed out was completely opposite of what they said. BE CAREFUL AND DO NOT SIGN WITHOUT READING EVERYTHING! Also, my jeep battery died 3 days after i bought it. Terrible experience. More

The sales man was awesome very honest and truthful very hard to find sales people like that got a great deal on a f150 ecoboost hard to find sales people like that got a great deal on a f150 ecoboost More