
Lorenzo Ford
Homestead, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Mike was awesome!! Very professional and on point with his service! Will definitely be back again soon!! Quick, efficient and accommodating. Highly recommend to others his service! Will definitely be back again soon!! Quick, efficient and accommodating. Highly recommend to others More
I purchased the car 3 days ago and it left the dealer with no oil and the motor needs to be replaced. If it’s not bc my friend is a mechanic I wouldn’t have known. Never bringing my car here again with no oil and the motor needs to be replaced. If it’s not bc my friend is a mechanic I wouldn’t have known. Never bringing my car here again More
EVERYTHING WAS GOOD GOOD EXPERIENCE WITH THE STAFF OF THE SERVICE DEPARTMENT. ESPECIALLY MIKE, GOOD WORK CONSIDERING ALL THE CONDITIONS IN WHICH THEY ARE BEING DUE TO TH GOOD EXPERIENCE WITH THE STAFF OF THE SERVICE DEPARTMENT. ESPECIALLY MIKE, GOOD WORK CONSIDERING ALL THE CONDITIONS IN WHICH THEY ARE BEING DUE TO THE CORONAVIRUS OUTBREAK. More
My service advisor, Angelo, was courteous, professional, and knowledgeable. I will continue to use Lorenzo Ford and my service advisor for all my vehicle’s needs. and knowledgeable. I will continue to use Lorenzo Ford and my service advisor for all my vehicle’s needs. More
Miguel was very helpful in getting the work done as quickly and correctly as possible. Dealer was clean and in good condition. Work was done correctly the first time with no issues quickly and correctly as possible. Dealer was clean and in good condition. Work was done correctly the first time with no issues More
Overcharged... impossible to get difference back. Will not call back. Emails are standard blow off. Would Not recommend service dept until a change is made. not call back. Emails are standard blow off. Would Not recommend service dept until a change is made. More
Oil change The service was excellent and the service advisor Angelo super if the service nontinue so good I will com back for sure Angelo keep up the good work advisor Angelo super if the service nontinue so good I will com back for sure Angelo keep up the good work More
I had a great service gentleman Did everything we asked I had a great service gentleman Did everything we asked and a little more Very happy 😃 I will bring our Ford back to you every time I had a great service gentleman Did everything we asked and a little more Very happy 😃 I will bring our Ford back to you every time More
Service was quick and efficient. The waiting lounge is comfortable and access to WiFi helps to pass the time. The new facility certainly looks nice and is convenient comfortable and access to WiFi helps to pass the time. The new facility certainly looks nice and is convenient More
Overall great day||| Our salesperson was very helpful finding and showing us the Explorer Limited. Paper work started shaky but ended up awesome and we were all happy. Our salesperson was very helpful finding and showing us the Explorer Limited. Paper work started shaky but ended up awesome and we were all happy. More