Lorenzo Ford

Absolutely horrible. Took two months for them to process my loan. Called weeks on end leaving multiple messages just for a call back. Finally when I got ahold of another salesman (not mine of course because my loan. Called weeks on end leaving multiple messages just for a call back. Finally when I got ahold of another salesman (not mine of course because he stopped returning my calls and text) he was even in shock when he pulled up my account. Thanks to that salesman for getting it done. Worst car buying experience ever. More

Professional Great experience. Sales and Finance were very helpful. Worked with us. Answered all of our concerns. Will definitely recommend Lorenzo. Very profes Great experience. Sales and Finance were very helpful. Worked with us. Answered all of our concerns. Will definitely recommend Lorenzo. Very professional staff at this location. More

excellent your a good experience they treat me like family all the papers were fast and of course the best prices in florida i recommend to everyone your a good experience they treat me like family all the papers were fast and of course the best prices in florida i recommend to everyone More

Great Agency Manny walked me through the sale and test drive like a friend. He allowed to take the test drive to my mechanic.He found a potential problem and quote Manny walked me through the sale and test drive like a friend. He allowed to take the test drive to my mechanic.He found a potential problem and quoted the cost to fix and that was taken into account for the final price. More

The service was GREAT! We only go to Gabriel he is very knowledgeable, helpful and informative! Please give him a raise and KEEP him!! Thank knowledgeable, helpful and informative! Please give him a raise and KEEP him!! Thank More

He was very good on the day i had an appointment i never was told my warranty or services needed he just charged me then he know how to reset the dash on my vehicle so that was a little frustrating another was told my warranty or services needed he just charged me then he know how to reset the dash on my vehicle so that was a little frustrating another service man knew just what to do sorry didnt get his name More

Oil Change Being on there mailing list I receive their coupons which are great by the way. Guess what there exactly the price that was on the coupons with no e Being on there mailing list I receive their coupons which are great by the way. Guess what there exactly the price that was on the coupons with no extra add on's, on of the few dealers that still has integrity. Mike my service person was very good and stayed in touch as to when the truck would be ready. Great work Lorenzo. Gilbert Hall More

Dennis the service person was great. He was absolutely helpful. However, I paid $560 to have something fixed on my wife’s Ford explore. We got two blocks away and it did the exact same thing. So we just p helpful. However, I paid $560 to have something fixed on my wife’s Ford explore. We got two blocks away and it did the exact same thing. So we just paid $550 to basically have them fix something that wasn’t broken. We live all the way down in the Florida Keys and worried we might not make it home the whole time. More

Oil change and diagnostics on my transmission Easy...…. pleasant waiting room, courteous staff. I didn't have to wait very long. Everyone was very accommodating and I was made to feel very welcome Easy...…. pleasant waiting room, courteous staff. I didn't have to wait very long. Everyone was very accommodating and I was made to feel very welcome. Promise of a loner car for further repair work. Will be back in a week or so for warranty work. More

100,000 MILE MAINTENANCE DENNIS IS WHO I ALWAYS TALK TO WHEN I BRING MY TRUCK IN, HE'S ALWAYS HONEST WITH ME AND GREAT TO WORK WITH. I TRUST HIM MORE THAN ANY OTHER SERVICE ME DENNIS IS WHO I ALWAYS TALK TO WHEN I BRING MY TRUCK IN, HE'S ALWAYS HONEST WITH ME AND GREAT TO WORK WITH. I TRUST HIM MORE THAN ANY OTHER SERVICE MEMBER. More