Lorenzo Ford

The young man named Gabriel was extremely courteous and went out of his way to accommodate us. Will definitely come back and refer your dealership. went out of his way to accommodate us. Will definitely come back and refer your dealership. More

The service is always very good, I did not have to wait long Only problem is the tire rotation was not done which was performed last time. Other than that everything was perfect. I sent an email to Alicia regard Only problem is the tire rotation was not done which was performed last time. Other than that everything was perfect. I sent an email to Alicia regarding this. More

Great Customer Service Go see Manny at Lorenzo ford he is very patient honest and upfront he made the process as simple as possible Thanks Manny your the best. Go see Manny at Lorenzo ford he is very patient honest and upfront he made the process as simple as possible Thanks Manny your the best. More

I buy a new truck every 3 years! George was the first person ever to say he doesn’t do that ! What is going on there? Y’all need to have a very long talk with him! Now I have to look somewhere else to sp person ever to say he doesn’t do that ! What is going on there? Y’all need to have a very long talk with him! Now I have to look somewhere else to spend 70k More

the service was quick and on time ,they called me asap my car was ready.they honor my free first oil service even was a used car. car was ready.they honor my free first oil service even was a used car. More

We came in for an oil change. While waiting, we browsed the lot. We wound up buying a new car, upgrading the one we purchased 3 years ago from Lorenzo. They are great to deal with! The car had a large scra the lot. We wound up buying a new car, upgrading the one we purchased 3 years ago from Lorenzo. They are great to deal with! The car had a large scratch across the door which they said they would fix. They gave us a loner car. We picked the car up when it was ready and they did a fantastic job, thanks to Mark at the body shop. He was awesome! Our service call turned out to be a new sales call. We are happy owners! More

Went in the morning to Lorenzo ford Manny helped me out purchased my vehicle and was in and out in no time thank you manny. purchased my vehicle and was in and out in no time thank you manny. More

Gabriel in Service was very thoughtful and followed up on my issues. He kept me informed of the progress of my service. I’m very happy with Gabriel. my issues. He kept me informed of the progress of my service. I’m very happy with Gabriel. More

Could not resolve a problem on the visit. I had a problem with windshield washer pump and they told me they would not be able to look at that and would have to bring it another day. I had a problem with windshield washer pump and they told me they would not be able to look at that and would have to bring it another day. More

Not bad but room for improvment. I brought my car in after buying on the 1st of Feb, (this was 10 days after) the reason being, sensores where blocked and cruise control was not worki I brought my car in after buying on the 1st of Feb, (this was 10 days after) the reason being, sensores where blocked and cruise control was not working. I expected to be in and out quickly, I waited close to four hours, just to be told I needed to leave my car behind. I was given a rental and had my car the next day, less then 24 hours later the cruise control was/is acting up again. On the other hand the employee by the name of Angelo ( 5 star service) was very helpful and did what he could to keep me in the loop and did his best to get me out. Now that I will be returning my car for another repair, Angelo has gone the extra step to make sure my rental is ready to go and my car will be taken care of. I truly want to do business with this dealership, but as of right now I am not impressed. More