Lorenzo Ford

MANUEL VILLEGAS Lorenzo Ford has a lot of options they gave me a great deal on the car I wanted and help me with the financial part my sales guy MANUEL VILLEGAS was s Lorenzo Ford has a lot of options they gave me a great deal on the car I wanted and help me with the financial part my sales guy MANUEL VILLEGAS was super helpful he put no pressure and help me pick the best car that suit my needs, also want to thank Ariel on giving me a good deal. More

Amazing great service. I would recommend the sales and service department to anyone. I'm now a lifetime customer from this experience. I drove all the way from Key West for their service service department to anyone. I'm now a lifetime customer from this experience. I drove all the way from Key West for their service More

the biggest bunch of pirates you will ever encounter So there is a reason the used car salesmen profession and dealerships are the most hated and least trusted professionals (if i can even use that word So there is a reason the used car salesmen profession and dealerships are the most hated and least trusted professionals (if i can even use that word to describe this place). Where to start? So I walk in and test drive the car, Ok so far so good. When we sit to start talking prices, etc.. the salesperson Isidro informs me that the internet price is an already discounted price that you must meet the 5 criteria to actually get that price. So you must be a veteran, a first responder and 3 other absurd requirements (one was that you must have a trade in no earlier than 2000 I think). If you don't meet all of the requirements the price of the car GOES UP. First sign these vampires don't give a horse's you know what about you or giving you the best deal. Second lie, I was lured in with an email stating they were having a President's day sale...when I asked about the sale good old Count Drac...err...Isidro stated there was no presidents day sale. So there is no sale AND the price of the car went up $2500 because I didn't qualify for the already baked in discounts. I really wanted the car so I negotiated for 2 car keys and the manuals...Isidro agreed and we shook hands. They quickly got me to pay and when I asked for the second key all they gave me was the actual physical key without the electronic FOB. The physical key doesn't do squat without the FOB and when I asked what I was supposed to do with the "key" they all started laughing. I was really pissed at this point so I didn't even bother to check if the manual was in the car...surprise it wasn't. I emailed Isidro asking if he could get me one and he gave me the old greasy haired used car salesman response that he would get on it right away. 2 weeks and numerous texts later he's still giving me terrible excuses that he can't find a manual. I bought a 2019 ford explorer from a ford dealership and all he could answer is they can't find one...its a ford dealership they should have stacks of them piled up somewhere, or at the very least call ford HQ and asked for them to send a few. Bottom line, avoid this place like the entire staff has the coronavirus, you'll be much happier if you do. More

Second Ford Ranger This is the third Ford I have purchased the second Ford Ranger the first was a 2004 which I had for 16 years. And every time I brought it in for Servi This is the third Ford I have purchased the second Ford Ranger the first was a 2004 which I had for 16 years. And every time I brought it in for Service I was given excellent Service. So when I was looking for a new Ranger the first place I went was Lorenzo Ford. And they didn't disappoint me give me top dollar for My 2004. More

professional Good service , fast. i see have new service department Location Looking good , i wish the Dealer continue improve the service and good deals in thi Good service , fast. i see have new service department Location Looking good , i wish the Dealer continue improve the service and good deals in this department. More

Came in for The Works Oil change special. Everything went smooth and it didn’t take very long. Everything was taken care of as promised Thanks. smooth and it didn’t take very long. Everything was taken care of as promised Thanks. More

The young man named Gabriel was extremely courteous and went out of his way to accommodate us. Will definitely come back and refer your dealership. went out of his way to accommodate us. Will definitely come back and refer your dealership. More

The service is always very good, I did not have to wait long Only problem is the tire rotation was not done which was performed last time. Other than that everything was perfect. I sent an email to Alicia regard Only problem is the tire rotation was not done which was performed last time. Other than that everything was perfect. I sent an email to Alicia regarding this. More

Great Customer Service Go see Manny at Lorenzo ford he is very patient honest and upfront he made the process as simple as possible Thanks Manny your the best. Go see Manny at Lorenzo ford he is very patient honest and upfront he made the process as simple as possible Thanks Manny your the best. More

I buy a new truck every 3 years! George was the first person ever to say he doesn’t do that ! What is going on there? Y’all need to have a very long talk with him! Now I have to look somewhere else to sp person ever to say he doesn’t do that ! What is going on there? Y’all need to have a very long talk with him! Now I have to look somewhere else to spend 70k More