
Lorenzo Ford
Homestead, FL
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great service without an appointment, service was quick in and out Robert the service writer was friendly. The car in less than 2 hours. Will be back. without an appointment, service was quick in and out Robert the service writer was friendly. The car in less than 2 hours. Will be back. More
Adrian was extremely helpful when I arrived. He showed me around the dealership and showed me several models of a Ford Edge that I might like. I took a test drive and was very happy with the Edge. I signed t around the dealership and showed me several models of a Ford Edge that I might like. I took a test drive and was very happy with the Edge. I signed the paperwork and picked up the Ford Edge the next day. More
It was great service, quick and very friendly. They have a nice waiting room and free water and coffee. And they gave me the first service free. a nice waiting room and free water and coffee. And they gave me the first service free. More
Lorenzo Ford was terrible. Our salesman was a xxxxxxx and they refused to call me back after my purchase despite leaving messages with sales and finance. Will never step foot on that lot again! Terrible expe they refused to call me back after my purchase despite leaving messages with sales and finance. Will never step foot on that lot again! Terrible experience More
Oil change I dropped off my Bullitt early in the morning with Dennis and he called me about two hours later to tell me it was ready to pick up. Lorenzo Ford has I dropped off my Bullitt early in the morning with Dennis and he called me about two hours later to tell me it was ready to pick up. Lorenzo Ford has a very professional and courteous service department. When I picked it up it was washed and ready go. Thank you Lorenzo Ford and your service department Jerry Johnson More
Process was painless We already had an idea on what type of vehicle we wanted. So the process overall was painless and we were given a reasonable deal. We already had an idea on what type of vehicle we wanted. So the process overall was painless and we were given a reasonable deal. More
Didn’t have to wait at all and service was done really fast as well. They just didn’t wash my car as they usually do, but only because they didn’t know what time I was picking it up because I didn’t call fast as well. They just didn’t wash my car as they usually do, but only because they didn’t know what time I was picking it up because I didn’t call back to tell them. Will for sure next time! More
The service was amazing and the service writer Gabriel was a big help and provided fast efficient Service along with the technician Lorenzo who performed the recall. I was very satisfied with how quick my was a big help and provided fast efficient Service along with the technician Lorenzo who performed the recall. I was very satisfied with how quick my vehicle was taken care of and how helpful everyone was. I would definitely recommend this dealer to others who need to have there vehicle serviced for any reason. Keep up the great work! More