Lorenzo Nissan Ft. Lauderdale

It took 3 hrs for my battery just to be exchanged. I missed a shift at work. I missed a shift at work. More

I have been working with service advisor Gerald Wynter for the past several years. He provides excellent customer service and is a pleasure to work with. Gerald is an attentive listener and has always b for the past several years. He provides excellent customer service and is a pleasure to work with. Gerald is an attentive listener and has always been able to accurately diagnose and rectify any issues with my car. He takes accountability of all work and provides peace of mind when I leave my car with him for service. Gerald deserves recognition and a raise, Keep up the the great work Gerald! More

Mike was my Service Advisor for the work that I recently had done on my vehicle. He was extremely helpful and accommodating in getting my vehicle in for the necessary maintenance. He kept me well informed o had done on my vehicle. He was extremely helpful and accommodating in getting my vehicle in for the necessary maintenance. He kept me well informed on the process and called me immediately upon completion. I would certainly ask for Mike as my Service Adviser in the future. Thanks, Sandra Errington More

Great experience great service. car was perfect everyone was very helpful. I am definitely trying to get friends to come car was perfect everyone was very helpful. I am definitely trying to get friends to come More

The service was done in the estimated time. Mike was very friendly and helpful. I will go back for my next service for sure. Mike was very friendly and helpful. I will go back for my next service for sure. More

Excellent service writer great men great great great great great great great great great great great great great great great great great More

My advisor that was scheduled had called out for the day but Terry( (service advisor) took over and did it fabulous job! I even got transpor service a couple of l miles away . Sorry very nice girl sorry b but Terry( (service advisor) took over and did it fabulous job! I even got transpor service a couple of l miles away . Sorry very nice girl sorry but I forgot her name.. it was a very busy day but I shall return please thank everyone for me! More

Great customer service including staying in contact with me throughout the service process and completing the work in a timely manner. me throughout the service process and completing the work in a timely manner. More

Service was good but there was a charge added as misc that did explained what I was actually being billed. that did explained what I was actually being billed. More

Dealer made an awesome effort to work with me. After dealing with 3 other dealerships in my area trying to over charmed me an arm and a leg, Lorenzo Nissan worked with me and my price range. the o After dealing with 3 other dealerships in my area trying to over charmed me an arm and a leg, Lorenzo Nissan worked with me and my price range. the only hard part was waiting for the car to arrive but I go it fresh off the truck the day of. Going there to pay and sign papaws work I was in and a it the door driving my new car in less than 20 min. No funny business, no bs, they helped get me the car I wanted when the other dealerships just wanted to get paid. More