Lorenzo Nissan Ft. Lauderdale

Beware of hidden charges I was impressed that included with the pics of the used car VIN#, the salesman was not pushy and was very pleasant to work with. However when I sat d I was impressed that included with the pics of the used car VIN#, the salesman was not pushy and was very pleasant to work with. However when I sat down to confirm the deal was told I had a choice of "option" - which were NOT OPTIONAL! When I said I did not want any of the "packages" I was told they were already included in the car (but not the price of the car) so if I wanted the car I was required to pay an additional $898 dollars. I bargained that down, but not sure how legal it is to offer options that are not optional! I realize a used car will not be perfect, but since they would not allow me to take my car to my mechanic I had someone else check it out who missed that I need tires ($500+). OK, maybe they didn't wanna spring for that, but they could have put in good wipers, scratched my back window cause I did not realize the wipers were down to the metal. :( All in all not a terrible experience, but I hate being taken advantage of, and that "options" package really bothered me! More

good, fast and painless Excellent service, no hard sell practices. Very pleasant to deal with all the people I met. Buying a used pick up truck is never fun, but the experien Excellent service, no hard sell practices. Very pleasant to deal with all the people I met. Buying a used pick up truck is never fun, but the experience here was about as good as it can get with a used car dealer.Their service dept could have taken care of a few obvious, but minor issues on a vehicle of this price but that's not a big deal. more serious is the ridiculous overcharge for the certificate of title and tag renewal, literary by hundreds of dollars, while this often happens it is not a good practice, that';s why 4 stars only. I would fully recommend the dealership and the people I worked with. More

There is no respect with the customer No commitment to customers and quality. When I bought the car, I neede to retur the car twice due problems at the engine. They never gave me any kind No commitment to customers and quality. When I bought the car, I neede to retur the car twice due problems at the engine. They never gave me any kind of support or compensation. The last time that I was there for service, they charged me to change parts and left the same ones... More

Great Starting with my salesman, Will Ortiz, a very professional and at the same time very warm and helpful, everyone with whom I have dealt on the dealersh Starting with my salesman, Will Ortiz, a very professional and at the same time very warm and helpful, everyone with whom I have dealt on the dealership has being outstanding. Thanks for all your help. More

Less than expected service I leased my 1st car from the dealer and so when I was ready to trade it in, I went back. Also, because they were one of the very few Nissan dealers th I leased my 1st car from the dealer and so when I was ready to trade it in, I went back. Also, because they were one of the very few Nissan dealers that had the 2016 Maxima available at the time. My sales rep was less than average. He pretty much sat in the seat during the test drive and opened the doors for me to look and explore on my own. He didn't explain any features and I was there for hours. I honestly had already sold the car to myself via pictures and internet research. The sales rep and dealership were only involved because they had the car. More

Vehicle purchase and Service Professional attentive to customer's needs and respectful. when I purchased my vehicle, the sales Rep. listened to my specific needs and price I was Professional attentive to customer's needs and respectful. when I purchased my vehicle, the sales Rep. listened to my specific needs and price I was able to spend. the three times I have taken the car for service, the advisor assisted me in less than 4 minutes, asked the necessary questions and listened to my specific requests.. the most important item for them is to assist the customer the best way then can, regardless of the kind or actual price of the car and that is important to any consumer. Same value treatment for all. More

Easy Transaction My experience at Ft. Lauderdale Nissan was a simple and smooth transaction. Will Ortiz and his team helped us purchase the car we actually wanted. The My experience at Ft. Lauderdale Nissan was a simple and smooth transaction. Will Ortiz and his team helped us purchase the car we actually wanted. They went out of their way to specifically get us the interior and exterior color we wanted. They gave us a plan on how we can pay what we can afford and get what we want. Everything was easy and smooth. Highly recommend this dealership and will do business again with Will Ortiz and the Nissan team. We purchased a Nissan Pathfinder and are very happy with our purchase. Thanks, Amaru C. More

A Customer Friendly Dealership My husband and I had a positive car buying experience with this dealership where we got outstanding customer service. We thank all those who offered u My husband and I had a positive car buying experience with this dealership where we got outstanding customer service. We thank all those who offered us assistance during our car purchase. We highly recommend this dealership for your automotive needs. More

Smooth transaction. I had been to two different Nissan dealerships- both of which gave me a runaround. This dealership made it easy to purchase my new Altima. They were f I had been to two different Nissan dealerships- both of which gave me a runaround. This dealership made it easy to purchase my new Altima. They were friendly, professional, delivered what they promised, and were overall pleasant to deal with. More

Great customer service! Best price in town! Very nice experience overall, Friendly management with great customer service, specially from mr Sardina and Jorge Love my new N Best price in town! Very nice experience overall, Friendly management with great customer service, specially from mr Sardina and Jorge Love my new Nissan Murano More