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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.6
1,616 Reviews

1,616 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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March 18, 2022

My Sentra was at your dealership on Tuesday this week (3/15) for a scheduled appointment to program a second key fob. The experience was very dissatisfying and a full day was wasted without the courtesy More

by PAULRAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Terry Kelly
March 17, 2022

Staff is always attentive and helpful. Especially my service advisor Craig. I trust his advice with recommended services and my car continues to run smoothly. More

by Jessica P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
March 16, 2022

Perfect check-up with perfect service. Excellent job from all who worked on my car. More

by Nodashname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No dashname
March 16, 2022

Everyone I came in contact with was professional and courteous, Will continue to use them for service. More

by silvercolgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
March 16, 2022

Craig Servo was a pleasure to work with recently several times handling matters with my Nissan Murano. He was courteous, professional, very thorough and did everything he could to make my experiences at Lo More

by Cindy Wieland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Servo, Assistant Service Manager
Mar 16, 2022 -

Cindy Wieland responded

My message is directly above this box.

March 15, 2022

This dealership never contacted me about service/maintenance and never setup my brand new with maintenance reminders-this dealership will never get another penny from me More

by Jennik72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
March 15, 2022

Don’t listen and take care of your needs we have bought 6 brand new cars but this will be our last… two many headaches More

by ANNAMCKINZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Awesome Salesperson only reason for returning
March 15, 2022

Best service team ever! !!! Craig Servo is always very helpful and very clear on explaining the issues with my car…. Thank you More

by RUBENISAAC06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Servo
March 14, 2022

My service advisor Shawn is a very honest pleasant individual.He helped me. He is awesome. More

by Onelove031268
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Service Advisor
March 11, 2022

Outstanding customer service. Craig was exceptional, the best customer service I've ever had at a dealership. I will recommend Lorenzo Nissan to everyone. More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
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