Lorenzo Nissan Ft. Lauderdale - Service Center

My door handle was damaged by an attempted break in, I asked the Nissan service that they either fix or replace the handle. No parts were replaced. The handle was not completely fixed, and i continued to asked the Nissan service that they either fix or replace the handle. No parts were replaced. The handle was not completely fixed, and i continued to not be able to open my door. I brought the vehicle back and they said I simply had to push the door handle all the way in before attempting to unlock and open door. I should not have to push my door handle inwards to be able to open my door. I paid $450 dollars for this service. More

They took way way too long i usually wait an hour or less. They said they were goung to wash the car and vacuum i thought they did a pretty bad job because the back wasnt touch at all i know because i h less. They said they were goung to wash the car and vacuum i thought they did a pretty bad job because the back wasnt touch at all i know because i had sand from the beach and it was still there i didnt understand why they said they were goung tovclean the car because that trulyvwas not done at all. Also oil changes are usually 65 i was charge too much. More

Had a great experience! Took me on time, Terry Kelly was the gentleman I worked with..I highly recommend LORENZO 👌 Took me on time, Terry Kelly was the gentleman I worked with..I highly recommend LORENZO 👌 More

This dealership gives great customer service care and ate very professional when dealing with your vehicle very professional when dealing with your vehicle More

Service department is efficient. Pleasant service consultants-they don’t try to oversell you and they do not treat you like you’re an idiot. Pleasant service consultants-they don’t try to oversell you and they do not treat you like you’re an idiot. More

Every time I come to this particular dealership, I end up with Gerald as my representative and he is always of good help and gives me my best interest, a very pleasant guy. with Gerald as my representative and he is always of good help and gives me my best interest, a very pleasant guy. More

Besides being convenient they try really hard to make everything right sometimes that doesn’t work out everything right sometimes that doesn’t work out More

They replaced the CVT which was the agreement and completed it by the agreed date. They did their job. completed it by the agreed date. They did their job. More

My oil change took almost three hours. That is way too long for this service. That is way too long for this service. More

Great company cars could be a little cheaper I think many more people would buy them many more people would buy them More