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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.6
1,614 Reviews

1,614 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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January 03, 2022

The service and care that I get from Craig Servo is the ONLY reason why I continue coming to this dealership. If not for him I would most likely go elsewhere. Craig is the most absolute caring and sincere More

by Rbtwo4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Servo
Jan 03, 2022 -

Rbtwo4 responded

Craig Servo is the best!

January 03, 2022

Hello. I received great customer service.From my first Hello. I received great customer service. From my first call I was able to get my appointment scheduled within 3 days. Everyone was nice. Especially More

by AMJ207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
January 01, 2022

We scheduled an appointment, Rough had a recall. They had to figure out when we get there they do not have the parts. Since then waiting for call back; nothing. A survey coming to rate the experiment?? More

by Never mind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

Excellent service and would recommend and have recommended to friends and family members who have been satisfied with their service More

by Moses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
December 30, 2021

The service was exceptionally great Gerald was a very professional great job. I am a happy customer. More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald
December 30, 2021

Excellent service and info from your representative. Kept me informed about the progress of my vehicle. Also discussed the needed additional procedures needed👍🏼 More

by graciagordon69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaun
December 23, 2021

A huge part of finding a good service department is trusting your service writer and Terry Kelly fills that important value of trust. More

by jdoyle3951
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
December 23, 2021

Great service kept informed of service needs timely repairs and competitive prices. Craig is fantastic to work with very professional More

by ABATISTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
December 22, 2021

Always excellent Craig Servo especially is very kind and makes sure I am well taken care of. More

by FABIAN1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Servo and Sean
December 21, 2021

My service advisor, Terry, is the best. I’ve been coming there for about 10 years so he knows me. I made an appointment and they took my car on time and it was ready in a reasonable amount of time. More

by wandahudson.mdxq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
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