Lorenzo Nissan Ft. Lauderdale - Service Center

This dealership crew, is an outstanding, caring crew...Shane my rep..is very honest and makes me feel comfortable while awaiting my annual car checkup...they offer you coffee, water etc. while wait crew...Shane my rep..is very honest and makes me feel comfortable while awaiting my annual car checkup...they offer you coffee, water etc. while waiting...keep up the job guys, I will be upgrading my car soon..and passing on your services to my employees.. More

Gerald was very helpful , great advisor to me in regards to my 2012 Altima very hands on and customer friendly. I would definitely recommend seeing Gerald for next time to my 2012 Altima very hands on and customer friendly. I would definitely recommend seeing Gerald for next time More

Took my car in last minute because it was having trouble starting and I was taken care of by Craig within a couple days after the car drop off. Thank you! starting and I was taken care of by Craig within a couple days after the car drop off. Thank you! More

The service is excellent. Craig is always helpful and keeps me in the know of what I need to do to maintain my car. I love being able to schedule service so I can get in and out as quick as possible. keeps me in the know of what I need to do to maintain my car. I love being able to schedule service so I can get in and out as quick as possible. More

Good service, friendly service, Terry and Craig were very helpful, service was good, they helped to rent a ar at very low price, I want to buy a car very helpful, service was good, they helped to rent a ar at very low price, I want to buy a car More

Thank You Terry for your Outstanding and Excellent customer service. customer service. More

Terry the mechanic who my appointment was with is extremely nice. He spoke in a respectful manner to me which I like. The issue I had a 10:30 am appointment and I was there for 3 hours. When I was gi extremely nice. He spoke in a respectful manner to me which I like. The issue I had a 10:30 am appointment and I was there for 3 hours. When I was given a choice between 9:30 and 10:30 am, I chose 10:30 am. The point is if I’m given a certain time option my car should be able to be serviced at around the time of my appointment. I didn’t like the waiting for 3 hours especially considering I had an appointment More

Had to get towed in to swap out a defective battery. Great service from Terry included a quick turnaround and a complimentary car wash. Thanks Terry! Great service from Terry included a quick turnaround and a complimentary car wash. Thanks Terry! More

Outstanding service from the oil change men Oswaldo, Randy and the Spanish looking guy (I forgot his name lol 😂)… Also Aj the salesman is awesome. Randy and the Spanish looking guy (I forgot his name lol 😂)… Also Aj the salesman is awesome. More

The service was slow and there was a lack of communication. I made an appointment and arranged to be dropped of near by. The driver was massless and texting while driving. When I asked how will communication. I made an appointment and arranged to be dropped of near by. The driver was massless and texting while driving. When I asked how will I get picked up, he told me to let Nissan know once’s called when the car is ready. When I got the call and asked for an escort, they told me “oh we stop shuttle service at 5.” How was I suppose to know? How was I suppose to get back if they dropped me off in the first place?? I had to arrange a ride back. Once there, I got attitude from the cashier because “the service center closed at 6” and I arrived at 6:15. No one informed me if the closing time. I could have been there sooner but I had to arrange a ride. More